Outlook will not open

[Guest]

Please help me. When I attempt to open Outlook, I get two error messages.

First it says that an extension file will not initialize (extend.dat) It
does not exist on my system.

When I close that error message the next one appears.

Unable to open default email folders. Access is denied You do not have
permission required to access outlook.pst.

This file does not exist on my sytem either.

Thank you.

Bob

 

[Gordon]

Please help me. When I attempt to open Outlook, I get two error
messages.

First it says that an extension file will not initialize
(extend.dat) It does not exist on my system.

it does - it's a hidden file. You need to enable hidden and system files in
your search.

When I close that error message the next one appears.

Unable to open default email folders. Access is denied You do not
have permission required to access outlook.pst.

This file does not exist on my sytem either.

that's ALSO a hidden file.

 

[Brian Tillman]

Please help me. When I attempt to open Outlook, I get two error
messages.

First it says that an extension file will not initialize
(extend.dat) It does not exist on my system.

It does too. It's in the hidden folder %AppData%\Microsoft\Outlook.

When I close that error message the next one appears.

Unable to open default email folders. Access is denied You do not
have permission required to access outlook.pst.

It's likely that your PST is read-only. Did you copy this PST from a CD?