Outlook Spam Filtering Broken?

[JayDubb]

We have an Outlook 2003 user who has set Spam filtering each of its levels:
Low, High, Safe Lists Only.

Problem: All email is being delivered to her inbox, regardless of spam
settings.

Even when set to Safe Lists Only, all spam still gets delivered to her
inbox. Nothing at all is being dumped in the Junk folder.

Does anyone have a clue that might help us figure out why Outlook's spam
filtering appears to be totally broken? (all Windows and Office patches,
monthly spam updates, everything, is completely up to date)

 

[Brian Tillman]

We have an Outlook 2003 user who has set Spam filtering each of its
levels: Low, High, Safe Lists Only.

Problem: All email is being delivered to her inbox, regardless of
spam settings.

What type of account is this? The SPAM filter should work with a IMAP
account, a POP account, an Exchange 2003 account in cached Exchange mode, an
Exchange account with delivery location set to a PST, an HTTP Hotmail
account, an account using the Outlook Connector for Lotus Notes or an
account using the Outlok Connector for MSN. It won't work for an Exchange
account where delivery is to the Exchange mailbox and Exchange is 2002 or
earlier.

 

[JayDubb]

It is a POP account. As commented in the other Outlook group, spam settings
appear to be totally broken.

Even when the spam preference is set to allow mail ONLY from the Safe
Senders list to goto the inbox, all email-- even those NOT on the safe
senders list-- still go to the inbox.

Very frustrating.

 

[Brian Tillman]

It is a POP account. As commented in the other Outlook group, spam
settings appear to be totally broken.

Did it ever work? Have you tried Help>Detect and Repair? Have you tried a
new mail profile?

 

[davesivak]

I am having the same exact same issue and it started after an outlook
junkmail filter update. I believe it was a filter update from the month
of August. I have not found a fix so if there is one out there, please
post it.

Thank you

 

[mohawkspa]

If you right click on the banner, it should give you the option to display
as HTML, but this is a pain, and there is not a place to keep all HTML as
HTML
They still suck in my opinion.

 

[JayDubb]

That is exactly when our problems began-- the August spam filter update.

 

[JayDubb]

We've done just about everything, including re-installing MS Office. The
only thing we haven't tried is recreating the mail profile. But out of 103
users, about 15 are having the problem, so it would be a pain to do this for
everyone involved.

 

[Guest]

Are you using terminal server / citrix?
Same problem here. Only with terminal/ica sessions. On local server no
problem. When I assign admin rights to the user the spam filter works.