Outlook slows to crawl

[bill]

A person in our office attempted to Email a huge file
(multiple .jpeg files) to a client. When he did, it
clogged up the outbox and slowed Outlook and his system to
a crawl. Outlook won't let me highlight and delete the
file in the outbox and the only way I can restore the
system to normal speed is to open up the task manager and
end the OUTLOOK process. Is there anyway to delete the
file out of the outbox or otherwise kill the mail
message???

Thanks

 

[Milly Staples [MVP - Outlook]]

Try this:
- File menu > New > PST file
- Give the new PST a temporary name
- Click OK to the new dialog
- right-click on the root of the new set of folders
- choose Properties
- Select "Deliver POP Mail ...."
- Click OK

Quit & Restart Outlook

Once Outlook restarts, expand your previous set of folders and delete the
bad message from the Outbox.

- Right click on the root of your original set of folders
- Choose Properties
- Select "Deliver POP Mail ..."
- Click OK

Quit & Restart Outlook

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
bill <[email protected]> asked:

| A person in our office attempted to Email a huge file
| (multiple .jpeg files) to a client. When he did, it
| clogged up the outbox and slowed Outlook and his system to
| a crawl. Outlook won't let me highlight and delete the
| file in the outbox and the only way I can restore the
| system to normal speed is to open up the task manager and
| end the OUTLOOK process. Is there anyway to delete the
| file out of the outbox or otherwise kill the mail
| message???
|
| Thanks