Outlook Express error 0x800CCC19

G

Guest

OE timeout error just started happening this morning. I went into options
and set the timeout to 5 minutes. Still can't receive email. I totally
disabled Norton Security, anti-virus, firewall, everything, still can't
receive mail. I can receive it from comcast's website. And, the funny thing
is, I can also receive mail from my second identity through outlook express.
I checked option for option, and account details and everything is set
exactly the same for both identities. I sent a test message to myself and I
can send just fine. When I try to receive email it says:

A time-out occurred while communicating with the server. Account:
'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3, Port: 110,
Secure(SSL): No, Error Number: 0x800CCC19

I don't know what all you need, I'm using Outlook Express 6, Internet
Explorer, cable connection, WindowsXP, Norton Security (though I disabled it
for the test)...
 
G

Guest

Update: I was looking, for the millionth time, at all the options, account
properties, and I didn't touch anything. As a matter of fact, after looking
I hit cancel instead of o.k. to make sure nothing would change. Anyway, I
hit cancel when I was done looking and I started to receive email. I've been
at this since 4 am. I would still like anyone's opinion of what could have
been happening. I was waiting for a "strange" email to come in and I could
have said, oh, that's what did it. But everything was normal, no big files,
nothing. And Norton was enabled.
 
G

Guest

Thank you Ricky. I already have the service update, but I am going to try
their suggestion for Norton. I'm not real secure in their suggestion though.
 
W

Wesley Vogel

Scanning in or outgoing mail does no good, it can only cause problems. You
do not need this no matter what brand AV software you have. As long as the
regular AV software is running, you're covered.

[[The only real reason to use email and download scanning is to make you
feel more secure.]]

I use OE and AVG 7 and do not even have the E-mail Scanner installed, let
alone turned on.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

[[As surprising and ironic as it may seem though, the most common cause of
DBX corruption is not a virus, but rather anti-virus programs that are
configured to scan incoming or outgoing e-mail. Even the most well-known
anti-virus programs have exhibited this problem from time to time. ]]

Scroll down to:
Viral Irony: The Most Common Cause of Corruption
or click...
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx#EEAA

----

[[In fact, .]]
Messages in Inbox or other mail folders disappear
http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone

----

[[Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including email
and email attachments. Email Scanning is just another layer on top of this.
To make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.]]
Frequently asked questions about Norton AntiVirus Email Scanning
http://service1.symantec.com/SUPPOR...88256c7500723cf0?OpenDocument&src=bar_sch_nam


Click to clear the "Scan incoming Email" and "Scan outgoing Email" check
box.!!!!
http://www.domainavenue.com/support_oe6_0x800ccc19.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
G

Guest

Wow!! A lot to read and learn!! (and I saved it for reference lol) But it
is all worth it! I want to thank both of you for all the tips, so far OE is
working and I am a little more knowledgable than before!

Wesley Vogel said:
Scanning in or outgoing mail does no good, it can only cause problems. You
do not need this no matter what brand AV software you have. As long as the
regular AV software is running, you're covered.

[[The only real reason to use email and download scanning is to make you
feel more secure.]]

I use OE and AVG 7 and do not even have the E-mail Scanner installed, let
alone turned on.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

[[As surprising and ironic as it may seem though, the most common cause of
DBX corruption is not a virus, but rather anti-virus programs that are
configured to scan incoming or outgoing e-mail. Even the most well-known
anti-virus programs have exhibited this problem from time to time. ]]

Scroll down to:
Viral Irony: The Most Common Cause of Corruption
or click...
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx#EEAA

----

[[In fact, .]]
Messages in Inbox or other mail folders disappear
http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone

----

[[Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including email
and email attachments. Email Scanning is just another layer on top of this.
To make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.]]
Frequently asked questions about Norton AntiVirus Email Scanning
http://service1.symantec.com/SUPPOR...88256c7500723cf0?OpenDocument&src=bar_sch_nam


Click to clear the "Scan incoming Email" and "Scan outgoing Email" check
box.!!!!
http://www.domainavenue.com/support_oe6_0x800ccc19.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Pam said:
Thank you Ricky. I already have the service update, but I am going to try
their suggestion for Norton. I'm not real secure in their suggestion
though.
 
W

Wesley Vogel

Pam,

Keep in mind that Tom Koch is the OE expert. Whenever you have a question
about OE, look here first...

Inside Outlook Express
http://insideoe.tomsterdam.com/

Inside Outlook Express - Sitemap
http://insideoe.tomsterdam.com/sitemap.htm

Here are some good articles by Tom Koch (OE) and Sandi Hardmeier (IE)
http://www.microsoft.com/windows/ie/community/columns/default.mspx

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Pam said:
Wow!! A lot to read and learn!! (and I saved it for reference lol) But
it is all worth it! I want to thank both of you for all the tips, so far
OE is working and I am a little more knowledgable than before!

Wesley Vogel said:
Scanning in or outgoing mail does no good, it can only cause problems.
You do not need this no matter what brand AV software you have. As long
as the regular AV software is running, you're covered.

[[The only real reason to use email and download scanning is to make you
feel more secure.]]

I use OE and AVG 7 and do not even have the E-mail Scanner installed, let
alone turned on.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

[[As surprising and ironic as it may seem though, the most common cause
of DBX corruption is not a virus, but rather anti-virus programs that are
configured to scan incoming or outgoing e-mail. Even the most well-known
anti-virus programs have exhibited this problem from time to time. ]]

Scroll down to:
Viral Irony: The Most Common Cause of Corruption
or click...
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx#EEAA

----

[[In fact, .]]
Messages in Inbox or other mail folders disappear
http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone

----

[[Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including
email and email attachments. Email Scanning is just another layer on top
of this. To make sure that Auto-Protect is providing the maximum
protection, keep Auto-Protect enabled and run LiveUpdate regularly to
ensure that you have the most recent virus definitions.]]
Frequently asked questions about Norton AntiVirus Email Scanning
http://service1.symantec.com/SUPPOR...88256c7500723cf0?OpenDocument&src=bar_sch_nam


Click to clear the "Scan incoming Email" and "Scan outgoing Email" check
box.!!!!
http://www.domainavenue.com/support_oe6_0x800ccc19.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Pam said:
Thank you Ricky. I already have the service update, but I am going to
try their suggestion for Norton. I'm not real secure in their
suggestion though.

:

There's some info about the error here..
http://www.domainavenue.com/support_oe6_0x800ccc19.htm

Update: I was looking, for the millionth time, at all the options,
account
properties, and I didn't touch anything. As a matter of fact, after
looking
I hit cancel instead of o.k. to make sure nothing would change.
Anyway, I hit cancel when I was done looking and I started to receive
email. I've been
at this since 4 am. I would still like anyone's opinion of what could
have
been happening. I was waiting for a "strange" email to come in and I
could
have said, oh, that's what did it. But everything was normal, no big
files,
nothing. And Norton was enabled.

:

OE timeout error just started happening this morning. I went into
options
and set the timeout to 5 minutes. Still can't receive email. I
totally disabled Norton Security, anti-virus, firewall, everything,
still can't receive mail. I can receive it from comcast's website.
And, the funny thing
is, I can also receive mail from my second identity through outlook
express.
I checked option for option, and account details and everything is
set exactly the same for both identities. I sent a test message to
myself and I
can send just fine. When I try to receive email it says:

A time-out occurred while communicating with the server. Account:
'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3, Port:
110,
Secure(SSL): No, Error Number: 0x800CCC19

I don't know what all you need, I'm using Outlook Express 6, Internet
Explorer, cable connection, WindowsXP, Norton Security (though I
disabled it
for the test)...
 
G

Guest

Thank you very much, this does help. I love this forum! Anytime I have
(what I think) a major problem, I come here, look around or post and I get my
answer!

Wesley Vogel said:
Pam,

Keep in mind that Tom Koch is the OE expert. Whenever you have a question
about OE, look here first...

Inside Outlook Express
http://insideoe.tomsterdam.com/

Inside Outlook Express - Sitemap
http://insideoe.tomsterdam.com/sitemap.htm

Here are some good articles by Tom Koch (OE) and Sandi Hardmeier (IE)
http://www.microsoft.com/windows/ie/community/columns/default.mspx

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Pam said:
Wow!! A lot to read and learn!! (and I saved it for reference lol) But
it is all worth it! I want to thank both of you for all the tips, so far
OE is working and I am a little more knowledgable than before!

Wesley Vogel said:
Scanning in or outgoing mail does no good, it can only cause problems.
You do not need this no matter what brand AV software you have. As long
as the regular AV software is running, you're covered.

[[The only real reason to use email and download scanning is to make you
feel more secure.]]

I use OE and AVG 7 and do not even have the E-mail Scanner installed, let
alone turned on.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

[[As surprising and ironic as it may seem though, the most common cause
of DBX corruption is not a virus, but rather anti-virus programs that are
configured to scan incoming or outgoing e-mail. Even the most well-known
anti-virus programs have exhibited this problem from time to time. ]]

Scroll down to:
Viral Irony: The Most Common Cause of Corruption
or click...
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx#EEAA

----

[[In fact, .]]
Messages in Inbox or other mail folders disappear
http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone

----

[[Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including
email and email attachments. Email Scanning is just another layer on top
of this. To make sure that Auto-Protect is providing the maximum
protection, keep Auto-Protect enabled and run LiveUpdate regularly to
ensure that you have the most recent virus definitions.]]
Frequently asked questions about Norton AntiVirus Email Scanning
http://service1.symantec.com/SUPPOR...88256c7500723cf0?OpenDocument&src=bar_sch_nam


Click to clear the "Scan incoming Email" and "Scan outgoing Email" check
box.!!!!
http://www.domainavenue.com/support_oe6_0x800ccc19.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In Pam <[email protected]> hunted and pecked:
Thank you Ricky. I already have the service update, but I am going to
try their suggestion for Norton. I'm not real secure in their
suggestion though.

:

There's some info about the error here..
http://www.domainavenue.com/support_oe6_0x800ccc19.htm

Update: I was looking, for the millionth time, at all the options,
account
properties, and I didn't touch anything. As a matter of fact, after
looking
I hit cancel instead of o.k. to make sure nothing would change.
Anyway, I hit cancel when I was done looking and I started to receive
email. I've been
at this since 4 am. I would still like anyone's opinion of what could
have
been happening. I was waiting for a "strange" email to come in and I
could
have said, oh, that's what did it. But everything was normal, no big
files,
nothing. And Norton was enabled.

:

OE timeout error just started happening this morning. I went into
options
and set the timeout to 5 minutes. Still can't receive email. I
totally disabled Norton Security, anti-virus, firewall, everything,
still can't receive mail. I can receive it from comcast's website.
And, the funny thing
is, I can also receive mail from my second identity through outlook
express.
I checked option for option, and account details and everything is
set exactly the same for both identities. I sent a test message to
myself and I
can send just fine. When I try to receive email it says:

A time-out occurred while communicating with the server. Account:
'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3, Port:
110,
Secure(SSL): No, Error Number: 0x800CCC19

I don't know what all you need, I'm using Outlook Express 6, Internet
Explorer, cable connection, WindowsXP, Norton Security (though I
disabled it
for the test)...
 
W

Wesley Vogel

Keep having fun! :)

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Pam said:
Thank you very much, this does help. I love this forum! Anytime I have
(what I think) a major problem, I come here, look around or post and I
get my answer!

Wesley Vogel said:
Pam,

Keep in mind that Tom Koch is the OE expert. Whenever you have a
question about OE, look here first...

Inside Outlook Express
http://insideoe.tomsterdam.com/

Inside Outlook Express - Sitemap
http://insideoe.tomsterdam.com/sitemap.htm

Here are some good articles by Tom Koch (OE) and Sandi Hardmeier (IE)
http://www.microsoft.com/windows/ie/community/columns/default.mspx

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Pam said:
Wow!! A lot to read and learn!! (and I saved it for reference lol)
But it is all worth it! I want to thank both of you for all the tips,
so far OE is working and I am a little more knowledgable than before!

:

Scanning in or outgoing mail does no good, it can only cause problems.
You do not need this no matter what brand AV software you have. As
long as the regular AV software is running, you're covered.

[[The only real reason to use email and download scanning is to make
you feel more secure.]]

I use OE and AVG 7 and do not even have the E-mail Scanner installed,
let alone turned on.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

[[As surprising and ironic as it may seem though, the most common cause
of DBX corruption is not a virus, but rather anti-virus programs that
are configured to scan incoming or outgoing e-mail. Even the most
well-known anti-virus programs have exhibited this problem from time
to time. ]]

Scroll down to:
Viral Irony: The Most Common Cause of Corruption
or click...
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx#EEAA
----

[[In fact, .]]
Messages in Inbox or other mail folders disappear
http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone

----

[[Disabling Email Scanning does not leave you unprotected against
viruses that are distributed as email attachments. Norton AntiVirus
Auto-Protect scans incoming files as they are saved to your hard
drive, including email and email attachments. Email Scanning is just
another layer on top of this. To make sure that Auto-Protect is
providing the maximum protection, keep Auto-Protect enabled and run
LiveUpdate regularly to ensure that you have the most recent virus
definitions.]]
Frequently asked questions about Norton AntiVirus Email Scanning
http://service1.symantec.com/SUPPOR...88256c7500723cf0?OpenDocument&src=bar_sch_nam
Click to clear the "Scan incoming Email" and "Scan outgoing Email"
check box.!!!!
http://www.domainavenue.com/support_oe6_0x800ccc19.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In Pam <[email protected]> hunted and pecked:
Thank you Ricky. I already have the service update, but I am going to
try their suggestion for Norton. I'm not real secure in their
suggestion though.

:

There's some info about the error here..
http://www.domainavenue.com/support_oe6_0x800ccc19.htm

Update: I was looking, for the millionth time, at all the options,
account
properties, and I didn't touch anything. As a matter of fact, after
looking
I hit cancel instead of o.k. to make sure nothing would change.
Anyway, I hit cancel when I was done looking and I started to
receive email. I've been
at this since 4 am. I would still like anyone's opinion of what
could have
been happening. I was waiting for a "strange" email to come in and
I could
have said, oh, that's what did it. But everything was normal, no
big files,
nothing. And Norton was enabled.

:

OE timeout error just started happening this morning. I went into
options
and set the timeout to 5 minutes. Still can't receive email. I
totally disabled Norton Security, anti-virus, firewall, everything,
still can't receive mail. I can receive it from comcast's website.
And, the funny thing
is, I can also receive mail from my second identity through outlook
express.
I checked option for option, and account details and everything is
set exactly the same for both identities. I sent a test message to
myself and I
can send just fine. When I try to receive email it says:

A time-out occurred while communicating with the server. Account:
'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
Port: 110,
Secure(SSL): No, Error Number: 0x800CCC19

I don't know what all you need, I'm using Outlook Express 6,
Internet Explorer, cable connection, WindowsXP, Norton Security
(though I disabled it
for the test)...
 
G

Guest

Pam said:
OE timeout error just started happening this morning. I went into options
and set the timeout to 5 minutes. Still can't receive email. I totally
disabled Norton Security, anti-virus, firewall, everything, still can't
receive mail. I can receive it from comcast's website. And, the funny thing
is, I can also receive mail from my second identity through outlook express.
I checked option for option, and account details and everything is set
exactly the same for both identities. I sent a test message to myself and I
can send just fine. When I try to receive email it says:

A time-out occurred while communicating with the server. Account:
'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3, Port: 110,
Secure(SSL): No, Error Number: 0x800CCC19

I don't know what all you need, I'm using Outlook Express 6, Internet
Explorer, cable connection, WindowsXP, Norton Security (though I disabled it
for the test)...
 

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