Outlook Backup XP Pro failure to Install

[Ian Bayly]

Hi
When installing pfbackup.exe on a number of desktops I found that two PC's
did not show the option on the file menu after installation.
All others were OK.
I think the problem was that these 2 PC's did not allow the User to "add
remove" programs, where the others did.
On these two PC's, logging on as Administrator and reinstalling pfbackup.exe
does not work, because install states item is already installed, but there
is nothing showing to un-install.
(I am aware of an earlier post today re Tools _options...Com addins but the
item does not show there).
Before I uninstall and reinstall Outlook (with user security amended) does
any one have any further ideas how to either install (or uninstall) this
backup utility?

TIA

Ian B

 

[Milly Staples [MVP - Outlook]]

Does this article apply"?:

Outlook 2002: You Cannot Install the Personal Folders Backup Add-in
http://support.microsoft.com/default.aspx?scid=kb;en-us;810932&Product=ol2002


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the SWEN virus, all mail sent to my personal account will be deleted
without reading.

After searching google.groups.com and finding no answer, Ian Bayly asked:

| Hi
| When installing pfbackup.exe on a number of desktops I found that two
| PC's did not show the option on the file menu after installation.
| All others were OK.
| I think the problem was that these 2 PC's did not allow the User to
| "add remove" programs, where the others did.
| On these two PC's, logging on as Administrator and reinstalling
| pfbackup.exe does not work, because install states item is already
| installed, but there is nothing showing to un-install.
| (I am aware of an earlier post today re Tools _options...Com addins
| but the item does not show there).
| Before I uninstall and reinstall Outlook (with user security amended)
| does any one have any further ideas how to either install (or
| uninstall) this backup utility?
|
| TIA
|
| Ian B