Outlook account problem

[Billinares]

Hello

I have a small problem with my Outlook 2002 accout password. I have set up
the program according to the provider's instructions to access my mail over
POP/SMTP account. It works fine but for the automatic registration with the
provider when the program is launched. I am requested to enter the password
every time. When I write the password in the settings (selecting the option
to save password) and close the application the password has disappear the
next time I start Outlook. For some reason the password vanishes and I must
enter it every time I start the program. Any ideas how to correct this?

OS: Vista Home Premium

Thanks

 

[Andre Da Costa[ActiveWin]]

For Outlook issues, try the following newsgroup:
microsoft.public.outlook.general

 

[Malke]

Hello

I have a small problem with my Outlook 2002 accout password. I have set
up the program according to the provider's instructions to access my
mail over POP/SMTP account. It works fine but for the automatic
registration with the provider when the program is launched. I am
requested to enter the password every time. When I write the password in
the settings (selecting the option to save password) and close the
application the password has disappear the next time I start Outlook.
For some reason the password vanishes and I must enter it every time I
start the program. Any ideas how to correct this?

OS: Vista Home Premium

This is a known issue with Outlook XP (2002) and there is no fix except
to upgrade to Office 2003 or Office 2007. See MVP Diane Poremsky's site
about it:

http://www.outlook-tips.net/howto/vista.htm

Her general Outlook site - http://www.outlook-tips.net/index.html


Malke

 

[MICHAEL]

* Billinares:

Hello

I have a small problem with my Outlook 2002 accout password. I have set up the program
according to the provider's instructions to access my mail over POP/SMTP account. It works
fine but for the automatic registration with the provider when the program is launched. I am
requested to enter the password every time. When I write the password in the settings
(selecting the option to save password) and close the application the password has disappear
the next time I start Outlook. For some reason the password vanishes and I must enter it
every time I start the program. Any ideas how to correct this?

Outlook 2002 works well with Vista, except remembering email
passwords. Don't look for that to be fixed, either.

You'll just have to keep Outlook opened for as long as you can
if you don't want to enter the password every time.

http://www.outlook-tips.net/howto/vista.htm
Does Outlook work on Vista?

Naturally, Outlook 2007, the newest version of Outlook, works well on Vista. (It also works
great on Windows XP.) Outlook 2003 works well on Vista as well. Both of these versions are
officially supported on Vista, so if any issues arise Microsoft will offer public hotfixes or
include the fix in future Service Packs.

Outlook 2002: It runs, but email account passwords are not saved. After you enter the password
during the first email check, Outlook will remember it until you close down Outlook. This is
because Outlook used the protected storage interfaces to store passwords and these are no
longer supported in Vista. Unless Microsoft decides to create a publicly available hotfix to
address this, you won't be able to save passwords. Outlook 2002 is outside of mainstream
support so this is unlikely to happen as it's not a critical security hole.

You can use a Windows script program such as AutoIt to enter the password for you.

Note that when you enter the password, the Send and Receive that brought up the password dialog
may fail but future send and receives will work. Leave Outlook open 24/7 to avoid entering it
frequently.


-Michael

 

[Billinares]

Quick and to the point!!!

Thanks for the answers guys- you rule