Problem with Outlook

[Guest]

Can anyone help
I'm using Windows Vista but with an XP version of Office.
When I open Outlook I get an error message:
Sending and Receiving reported error (0x800CCC92) : 'Your e-mail server
rejected your login. Verify your user name and password in your account
properties. Under Tools, click E-mail accounts. The server responded: -ERR a
password MUST be entered'
At the same time I get a window asking me to enter my password every time -
the password box is empty even though I have tried to save it previously. I
have gone into the email account settings and tried to save the password
there but it doesn't save it. So each time i have to enter my password, close
the error box and then hit send/receive again. This is really annoying. Does
anyone know what is wrong.
Would I be better using Windows Mail and if so how do I make this my default
email system and change my settings over.
Simple steps please - I'm not IT literate.
Kat

 

[R. C. White]

Hi, Kat.

I've never used Outlook much, although I've had it installed for several
years. In Outlook 2007, I would click Tools | Account Settings... and use
the Repair or Change button to be sure that my password is correct.

But I much prefer Windows Mail (soon to be succeeded by Windows Live Mail,
which is now in beta, and is what I'm using). WM (and WLM) is a better fit
for the way that I used email and newsgroups; "Your Mileage May Vary", of
course!

The simplest way to start using WM is just to click here:
news://msnews.microsoft.com/microsoft.public.windows.vista.general

That one click should (unless blocked by something like a corporate
firewall):
1. Start WM, if it is not already running.
2. Create an account for the Microsoft Public News Server, which is free
and does not require you to log on.
3. Find this m.p.w.vista.general newsgroup and download the 300 newest
messages.
4. Show the the newest message so that you can read it.

In other words, it should bring you right back here to this Discussion in
Microsoft Communities, showing the same messages, but with a different look
and feel. After reading some messages, you can click Tools | Options and
customize the interface to suit yourself. Try it for a few days and see if
you like it better than whatever you've been using.

To use WM for email, click Tools | Accounts... | Add..., and create your
Email Account, inputting your mail servers (incoming and outgoing), username
and password into the Servers tab.

Try it for a few days and see if you like it better than whatever you've
been using.

RC
--
R. C. White, CPA
San Marcos, TX
(e-mail address removed)
Microsoft Windows MVP
(Running Windows Live Mail beta in Vista Ultimate x64)

 

[Chad Harris]

Hi--

I don't see Kat's OP, although I've done everything to download all latest
messages, including hit Send/Receive several times which seems to happen on
this group often.

However, her problem is that Vista does not fully support the password on
Outlook XP.

See:

www.slipstick.com

CH

 

[Chad Harris]

Kat--

This problem has to do with Vista's non support of the password using Office
XP. See:

www.slipstream.com

To get password support, you're going to have to use at least Office 2003 or
Office 2007 with Outlook or Outlook 2003 or Outlook 2007.

CH

 

[R. C. White]

Hi, Chad.

Thanks! I didn't know that. As I said, I prefer OE/WM/WLM and have not
used Outlook very much.

From your later Reply, it looks like you did get the OP, finally. You ARE
subscribing directly to the MS server, I assume.

RC
--
R. C. White, CPA
San Marcos, TX
(e-mail address removed)
Microsoft Windows MVP
(Running Windows Live Mail beta in Vista Ultimate x64)

 

[Guest]

I have the same problem as Kat - same error messages etc. I have a new
laptop using Vista and tried to set up Outlook 2003 to access my Yahoo (UK)
mail. I have done this successfully on my other machine which uses XP so I
know I am setting it all up correctly. I checked for updates yesterday and it
downloaded Office SP2 and various other updates/patches. Any suggestions?
Beth