DeeW,
I have the same issue. I use public folders to manage an e-mail response
team. We deal with hundreds/thousands of e-mail per day. In Outlook 2002, I
count the daily production by using the Y unread number and then marking them
as read. It looks like they have removed this function in 2003. Now I have
to manually count a zillion e-mail manually every day. This means hours per
week as opposed to seconds. If this function has been removed, it's obvious
that whomever made the decision does not work in a high volume application of
Outlook. If anyone knows how to turn it on, I would be forever in your debt.
Otherwise, I'll have to downgrade to Outlook 2002 on my new computer.