Outlook 2003 Will not shut down!!

R

Ronald Singer

I installed Office Pro and now when I use Outlook 2003 and try to shut it
down with the "x" in the right top corner of the screen the program
disappears but the icon stays in the task bar (lower right) and the only way
I can get it to come back up is to do a control ALT Delete and shut Outlook
down and it may be running several times and you have to delete them all
before it will open again. if you double click the task bar icon it tells
you something about exchange-server that I can not find and then Outlook
wants to start in safe mode for me to fix it and I don't know what to fix.
I need help please!!
 
R

Ronald Singer

Error messages:

(Message with double click on Icon in task bar)
Outlook is not responding. If you are using an exchange server email
account you can cancel pending server requests by clicking on the Outlook
icon in the notifaction area, and the clicking cancel server request on the
shortcut menu.

(Message after Control ALT-Delete and ending all outlooks)
Outlook failed to start correctly last. Starting out look in safe mode will
help you correct or isolate a startup problem in order to successfully start
the program. Some funtionality may disabled in this mode. do you want to
start outlook in safe mode? yes or no
 
R

Ronald Singer

Once you open Outlook and close it you can not re-open it unless you remove
all instances of it in the Task Manager. I will load again but it takes the
same procedure to start it again.
 
B

Brian Tillman

Ronald Singer said:
I installed Office Pro and now when I use Outlook 2003 and try to
shut it down with the "x" in the right top corner of the screen the
program disappears but the icon stays in the task bar (lower right)
and the only way I can get it to come back up is to do a control ALT
Delete and shut Outlook down and it may be running several times and
you have to delete them all before it will open again.

See if something here helps:
http://www.howto-outlook.com/faq/outlookdoesntclose.htm
 
R

Ronald Singer

Thanks for the tip! It took me some time to figure out what was the problem
but I found that WinFax Pro was messing it up. Once I got shut down the
contection in WinFax pro and deleted the folder in Outlook all went well. I
was in safe mode when I discovered the problem. I am not sure that it
mattered but I was trying to eleminate every thing I could. Hey, thanks
again and again.
 

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