Outlook 2003 doesn't shut down completely - help PLEASE

[bwong]

I have Outlook 2003 running on WinXP 2002 Home Ed.

I have a problem with Outlook 2003 still running in the background after I
shut it down. The icon remains in the bottom right corner (where the time is
located) and it still receives emails. I've tried to right click the icon
but there is no option to further close it down (see pic).

http://i111.photobucket.com/albums/n129/forum_pix/Untitled-1-7.jpg

The other check I did was to look in Task Manager and it shows that Outlook
is closed down, it doesn't appear in applications anymore.

Any help would be greatly appreciated!

 

[DL]

If you were to bring up Task Manager, on the running processes tab you would
find outlook.exe, highlighting the process and hitting the end process btn
would terminate it.

Often caused by an outlook add-in, eg sync, fax, DTS, AV etc

 

[Roady [MVP]]

See http://www.howto-outlook.com/faq/outlookdoesntclose.htm

 

[bwong]

Thanks DL

If you were to bring up Task Manager, on the running processes tab you
would find outlook.exe, highlighting the process and hitting the end
process btn would terminate it.

Often caused by an outlook add-in, eg sync, fax, DTS, AV etc