Outlook 2003 will not close

[Bret Pennington]

Here is an interesting problem that I need help with.
We have a client with Windows XP and Office 2003.

The office suite programs launch OK but Outlook
has a problem once it launches and appears to close
then it cannot be re-opened. Under the processes list in
task manager
OUTLOOK.EXE does not close itself as it should and each
subsequent
attempt to open it launches a new occurrence of
OUTLOOK.EXE.
When I end the processes then Outlook launches fine again.
The problem repeats for another user logged on a
different account
so it is something in the PC that is messing us up and
not her profile.
We ran an Office 2003 Office Repair.
We ran an Outlook 2003 Detect and Repair.
Neither helped.

What is causing the process not to close?

Bret Pennington
Senior PC Specialist
Office of Technology Services
San Juan College
4601 N. College BLVD
Farmington, New Mexico 87402
(e-mail address removed)
505-566-3667

 

[RDavid]

I had this problem for a while and tried everything......... then by
accident due to a hard drive failure I had to start fresh and no problem
with outlook 2003...... that is until I got around to reinstalling Winfax
10.0 , low and be hold the problem re appeared. So I deleted winfax and
........ with it went the problem....... Seems winfax 10 and Office 2003
(outlook 2003) have a conflict.
So I waiting for a update for winfax and using MS Fax........... Hope this
helps

David