Outlook 2003 Shuts Down when Inactive

T

thomas.fisher

Outlook 2003 will only stay open for about half a second if I am not
typing. The program terminates as soon as I open it unless I start
typing immediately. The moment I stop typing, it terminates. It has
worked fine on my computer for years and started doing this yesterday.
I have installed no new hardware or software, although Norton AV may
have updated. I have tried disabling NAV, as well as rebooting. Nothing
stops this problem. Anyone have any ideas how I can fix this?
 
M

Milly Staples [MVP - Outlook]

Open any other Office Product and under Help, use the Detect and Repair feature. If this does not work, then try running scanpst.exe against your .pst file (hidden file if you are searching). If none of the above helps, then try a new mail profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, (e-mail address removed) asked:

| Outlook 2003 will only stay open for about half a second if I am not
| typing. The program terminates as soon as I open it unless I start
| typing immediately. The moment I stop typing, it terminates. It has
| worked fine on my computer for years and started doing this yesterday.
| I have installed no new hardware or software, although Norton AV may
| have updated. I have tried disabling NAV, as well as rebooting.
| Nothing stops this problem. Anyone have any ideas how I can fix this?
 
T

thomas.fisher

Milly, thank you for the suggestions. I was able to run scanpst.exe on
the .pst file and it found errors, but this did not help. I tried
running Detect and Repair several times, but each time I do, all it
seems to do is install this feature, which takes several minutes. I am
unable to get it to do anything else. That hasn't helped either. Can
you explain what you mean by "try a new mail profile." I'm not sure
what that is.
 
M

Milly Staples [MVP - Outlook]

Go to control panel->mail icon->profiles->add. Add a new profile and configure it to use your current .pst file. If you have any problems, post back with the particulars.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After furious head scratching, (e-mail address removed) asked:

| Milly, thank you for the suggestions. I was able to run scanpst.exe on
| the .pst file and it found errors, but this did not help. I tried
| running Detect and Repair several times, but each time I do, all it
| seems to do is install this feature, which takes several minutes. I am
| unable to get it to do anything else. That hasn't helped either. Can
| you explain what you mean by "try a new mail profile." I'm not sure
| what that is.
|
|
|
| Milly Staples [MVP - Outlook] wrote:
|| Open any other Office Product and under Help, use the Detect and
|| Repair feature. If this does not work, then try running scanpst.exe
|| against your .pst file (hidden file if you are searching). If none
|| of the above helps, then try a new mail profile.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, (e-mail address removed) asked:
||
||| Outlook 2003 will only stay open for about half a second if I am not
||| typing. The program terminates as soon as I open it unless I start
||| typing immediately. The moment I stop typing, it terminates. It has
||| worked fine on my computer for years and started doing this
||| yesterday. I have installed no new hardware or software, although
||| Norton AV may have updated. I have tried disabling NAV, as well as
||| rebooting. Nothing stops this problem. Anyone have any ideas how I
||| can fix this?
 
T

thomas.fisher

Milly, that totalled solved the problem. Thank you so much. I learned a
lot from this too. Thank you so much for your assistance.

Tom
 
M

Milly Staples [MVP - Outlook]

You're welcome and happy holidays!

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After furious head scratching, (e-mail address removed) asked:

| Milly, that totalled solved the problem. Thank you so much. I learned
| a
| lot from this too. Thank you so much for your assistance.
|
| Tom
|
| Milly Staples [MVP - Outlook] wrote:
|| Go to control panel->mail icon->profiles->add. Add a new profile
|| and configure it to use your current .pst file. If you have any
|| problems, post back with the particulars.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
||
||
|| After furious head scratching, (e-mail address removed) asked:
||
||| Milly, thank you for the suggestions. I was able to run scanpst.exe
||| on the .pst file and it found errors, but this did not help. I tried
||| running Detect and Repair several times, but each time I do, all it
||| seems to do is install this feature, which takes several minutes. I
||| am unable to get it to do anything else. That hasn't helped either.
||| Can you explain what you mean by "try a new mail profile." I'm not
||| sure what that is.
|||
|||
|||
||| Milly Staples [MVP - Outlook] wrote:
|||| Open any other Office Product and under Help, use the Detect and
|||| Repair feature. If this does not work, then try running
|||| scanpst.exe against your .pst file (hidden file if you are
|||| searching). If none of the above helps, then try a new mail
|||| profile.
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, (e-mail address removed) asked:
||||
||||| Outlook 2003 will only stay open for about half a second if I am
||||| not typing. The program terminates as soon as I open it unless I
||||| start typing immediately. The moment I stop typing, it
||||| terminates. It has worked fine on my computer for years and
||||| started doing this yesterday. I have installed no new hardware or
||||| software, although Norton AV may have updated. I have tried
||||| disabling NAV, as well as rebooting. Nothing stops this problem.
||||| Anyone have any ideas how I can fix this?
 

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