outlook 2003 terminates itself

[exploreman]

I am using outlook 2003 with XP pro and starting
yesterday, after I added checking my hotmail account
outlook terminates itself shortly after loading. If I
quickly click on email, calendar or contacts it does not
close. But if I do nothing and just let it load it will
close itself after about 5 seconds. Does anyone know of
a situation like this. I have run virus scan and can not
find any viruses.

 

[Diane Poremsky [MVP]]

find and delete the srs file for your profile.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[exploreman]

Do I need to backup anything before I delete the srs file?
I can keep the program open if I quickly click on mail or
contacts before it closes.
Does the srs file contain any needed data?
Thanks for your reply

-----Original Message-----
find and delete the srs file for your profile.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

I am using outlook 2003 with XP pro and starting
yesterday, after I added checking my hotmail account
outlook terminates itself shortly after loading. If I
quickly click on email, calendar or contacts it does not
close. But if I do nothing and just let it load it will
close itself after about 5 seconds. Does anyone know of
a situation like this. I have run virus scan and can not
find any viruses.

.

 

[Diane Poremsky [MVP]]

The srs is the send and receive group data - outlook will rebuild it with
the defaults. If you created custom groups, they'll need to be recreated. I
think you need to make sure outlook is closed to delete it - look for it at
C:\Documents and Settings\username\Application Data\Microsoft\Outlook.



--

Do I need to backup anything before I delete the srs file?
I can keep the program open if I quickly click on mail or
contacts before it closes.
Does the srs file contain any needed data?
Thanks for your reply

-----Original Message-----
find and delete the srs file for your profile.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

I am using outlook 2003 with XP pro and starting
yesterday, after I added checking my hotmail account
outlook terminates itself shortly after loading. If I
quickly click on email, calendar or contacts it does not
close. But if I do nothing and just let it load it will
close itself after about 5 seconds. Does anyone know of
a situation like this. I have run virus scan and can not
find any viruses.

.