Outlook 2003 - Reversal of name entry

[Guest]

I have recently had my workstation reconfigured/reinstalled and now when I
enter a contact into the Full Name field the same was as I always have, it
treats the first name as last and vice versa in the File As field.

I've also checked the following settins:
- Tools, Options, Preferences, Contact Options
- Tools, Email Accounts > Address book configuration.

It doesn't matter what I choose, as I enter the full name in the contact
field as "Firstname <space> Lastname" I even try immediately clicking on the
Full Name button to the left and it has dropped the Firstname value into the
last name field and vice versa. Very strange indeed!

Any thoughts??? or help???

Thank you so much in advance for your assistance
Training Goddess

 

[Russ Valentine [MVP-Outlook]]

So what did you find you had set as the option for the Full Name field?

 

[Guest]

It would always be the reverse of what I would select.

i.e. If I chose to have Last Name, First Name order in Tools, Options and
entered the field the way I usually do <first last> it would put still drop
it into the wrong fields. What's really odd is that I would keep these
settings and then try entering <last, first> in the field and it would STILL
reverse the order and drop the first name in the last name field and vice
versa. It's almost like it's now programmatically handling them in reverse as
a bug in the software. This is something I've never seen before and never had
an issue with before. I thought it might be a language thing.

Understand that I am also a Microsoft Office Master Instructor and have been
using Outlook from the very first version (almost 20 years ago) so I have a
pretty good idea of the various areas to look to troubleshoot this error.

I am just wondering if it's a known bug and if there's a fix for it.

Thanks in advance!

Cheers!
Kimberly

So what did you find you had set as the option for the Full Name field?
--
Russ Valentine
[MVP-Outlook]

I have recently had my workstation reconfigured/reinstalled and now when I
enter a contact into the Full Name field the same was as I always have, it
treats the first name as last and vice versa in the File As field.

I've also checked the following settins:
- Tools, Options, Preferences, Contact Options
- Tools, Email Accounts > Address book configuration.

It doesn't matter what I choose, as I enter the full name in the contact
field as "Firstname <space> Lastname" I even try immediately clicking on
the
Full Name button to the left and it has dropped the Firstname value into
the
last name field and vice versa. Very strange indeed!

Any thoughts??? or help???

Thank you so much in advance for your assistance
Training Goddess

 

[Russ Valentine [MVP-Outlook]]

No such bug ever reported that I've seen. I assume you are talking about the
Default "Full Name" order, right?
What happens if you parse the name elements yourself?
--
Russ Valentine
[MVP-Outlook]

It would always be the reverse of what I would select.

i.e. If I chose to have Last Name, First Name order in Tools, Options and
entered the field the way I usually do <first last> it would put still
drop
it into the wrong fields. What's really odd is that I would keep these
settings and then try entering <last, first> in the field and it would
STILL
reverse the order and drop the first name in the last name field and vice
versa. It's almost like it's now programmatically handling them in reverse
as
a bug in the software. This is something I've never seen before and never
had
an issue with before. I thought it might be a language thing.

Understand that I am also a Microsoft Office Master Instructor and have
been
using Outlook from the very first version (almost 20 years ago) so I have
a
pretty good idea of the various areas to look to troubleshoot this error.

I am just wondering if it's a known bug and if there's a fix for it.

Thanks in advance!

Cheers!
Kimberly

So what did you find you had set as the option for the Full Name field?
--
Russ Valentine
[MVP-Outlook]

I have recently had my workstation reconfigured/reinstalled and now when
I
enter a contact into the Full Name field the same was as I always have,
it
treats the first name as last and vice versa in the File As field.

I've also checked the following settins:
- Tools, Options, Preferences, Contact Options
- Tools, Email Accounts > Address book configuration.

It doesn't matter what I choose, as I enter the full name in the
contact
field as "Firstname <space> Lastname" I even try immediately clicking
on
the
Full Name button to the left and it has dropped the Firstname value
into
the
last name field and vice versa. Very strange indeed!

Any thoughts??? or help???

Thank you so much in advance for your assistance
Training Goddess