Outlook 03 won't send\receive at startup

[Walt]

When I start Outlook 2003, I have to click the
send\receive button to receive email. I followed the
bulletin that had me copy the current Send\Receive group,
but that has had no affect. Any other suggestions to fix
the problem? Thanks

 

[Russ Valentine [MVP-Outlook]]

Your provided no information that would permit an answer.
To what "bulletin" are you referring?
What are your mail account types and connection types?

 

[Richard Ruda]

Walt,
Assuming that your e-mail is being sent and received correctly on "manual"
Send/Receive then do this>
Tools>Options>Mail Setup>Send/Receive. Then set your auto send/receive time
Richard

 

[Guest]

-----Original Message-----
Walt,
Assuming that your e-mail is being sent and received correctly on "manual"
Send/Receive then do this>
Tools>Options>Mail Setup>Send/Receive. Then set your auto send/receive time
Richard

I believe my send/receive time is ok. What I'm expecting

is that Outlook would automatically receive mail at start
up, and it does not. I have to click send\receive each
time I open Outlook

 

[Guest]

Here is the article I refered to. My mail account type is
POP\SMPT and I connect via a cable modem (is that what
you mean?) Thanks

SYMPTOMS
When you start Microsoft Outlook, Outlook does not
automatically perform a send and receive operation to
download messages from the server.

CAUSE
This behavior can occur because of a damaged Send/Receive
group within Outlook.

RESOLUTION
To resolve this behavior, create a new Send/Receive group
in Outlook:
On the Tools menu, point to Send/Receive Settings, and
then click Define Send/Receive Groups
Under Group Name, click the group, and then click Copy.
Under Send/Receive Group Name, type the new group name,
and then click OK.
Under Group Name, click the old group name.
Under both When Outlook is Online and When Outlook is
Offline, click to clear the check box for Include this
group in Send/Receive (F9).
Click Close.
Quit Outlook, and then restart Outlook.

-----Original Message-----
Your provided no information that would permit an answer.
To what "bulletin" are you referring?
What are your mail account types and connection types?

--
Russ Valentine
[MVP-Outlook]

When I start Outlook 2003, I have to click the
send\receive button to receive email. I followed the
bulletin that had me copy the current Send\Receive group,
but that has had no affect. Any other suggestions to fix
the problem? Thanks

.

 

[Russ Valentine [MVP-Outlook]]

In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.


--
Russ Valentine
[MVP-Outlook]

Here is the article I refered to. My mail account type is
POP\SMPT and I connect via a cable modem (is that what
you mean?) Thanks

SYMPTOMS
When you start Microsoft Outlook, Outlook does not
automatically perform a send and receive operation to
download messages from the server.

CAUSE
This behavior can occur because of a damaged Send/Receive
group within Outlook.

RESOLUTION
To resolve this behavior, create a new Send/Receive group
in Outlook:
On the Tools menu, point to Send/Receive Settings, and
then click Define Send/Receive Groups
Under Group Name, click the group, and then click Copy.
Under Send/Receive Group Name, type the new group name,
and then click OK.
Under Group Name, click the old group name.
Under both When Outlook is Online and When Outlook is
Offline, click to clear the check box for Include this
group in Send/Receive (F9).
Click Close.
Quit Outlook, and then restart Outlook.

-----Original Message-----
Your provided no information that would permit an answer.
To what "bulletin" are you referring?
What are your mail account types and connection types?

--
Russ Valentine
[MVP-Outlook]

When I start Outlook 2003, I have to click the
send\receive button to receive email. I followed the
bulletin that had me copy the current Send\Receive group,
but that has had no affect. Any other suggestions to fix
the problem? Thanks

.

 

[SgtRich]

is that Outlook would automatically receive mail at start
up, and it does not. I have to click send\receive each
time I open Outlook

You don't say what you have your polling time (how often Outlook checks for
new mail) set to. In order for send/receive to work at startup, a valid
polling time has to be set.
--
<<<SgtRich>>>

Email Client: Microsoft Outlook 2002
News Client (Text): Forté Agent 2.0 www.forteinc.com
News Client (Binaries): News Rover 9.2 www.newsrover.com

 

[Guest]

I changed my polling time, which was 1 minute as a
default set during installation, to 10 minutes, bu
tOutlook will not automatically send and receive at start
up

 

[Guest]

This is getting quite frustrating. I checked all of the
listed suggestions as to how to fix the problem. My
polling is set to 10 minutes. I'm not working offline. I
went through both article suggestions, I rebuilt my mail
account from scratch and I disabled my firewall, all to
no avail.Outlook will still not send and receive at start
up. I also uninstalled and reinstalled. I also tried to
post the problem to MS via Support but for some reason my
product number is not accepted, even though I just bought
and installed the MS Office 2003. Any more suggestions?

-----Original Message-----
In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:

http://support.microsoft.com/support/kb/articles/q312/3/3

6.asp
4. You have overridden your Send/Receive Group settings as documented here:
http://support.microsoft.com/support/kb/articles/q320/8/3 6.asp
5. Your mail account settings are corrupt. Recreate your mail account from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.


--
Russ Valentine
[MVP-Outlook]

Here is the article I refered to. My mail account type is
POP\SMPT and I connect via a cable modem (is that what
you mean?) Thanks

SYMPTOMS
When you start Microsoft Outlook, Outlook does not
automatically perform a send and receive operation to
download messages from the server.

CAUSE
This behavior can occur because of a damaged Send/Receive
group within Outlook.

RESOLUTION
To resolve this behavior, create a new Send/Receive group
in Outlook:
On the Tools menu, point to Send/Receive Settings, and
then click Define Send/Receive Groups
Under Group Name, click the group, and then click Copy.
Under Send/Receive Group Name, type the new group name,
and then click OK.
Under Group Name, click the old group name.
Under both When Outlook is Online and When Outlook is
Offline, click to clear the check box for Include this
group in Send/Receive (F9).
Click Close.
Quit Outlook, and then restart Outlook.

-----Original Message-----
Your provided no information that would permit an answer.
To what "bulletin" are you referring?
What are your mail account types and connection types?

--
Russ Valentine
[MVP-Outlook]
When I start Outlook 2003, I have to click the
send\receive button to receive email. I followed the
bulletin that had me copy the current Send\Receive group,
but that has had no affect. Any other suggestions to fix
the problem? Thanks


.

.

 

[Russ Valentine [MVP-Outlook]]

You never said what your connection type was.
Did you create a new profile from scratch?
--
Russ Valentine
[MVP-Outlook]

This is getting quite frustrating. I checked all of the
listed suggestions as to how to fix the problem. My
polling is set to 10 minutes. I'm not working offline. I
went through both article suggestions, I rebuilt my mail
account from scratch and I disabled my firewall, all to
no avail.Outlook will still not send and receive at start
up. I also uninstalled and reinstalled. I also tried to
post the problem to MS via Support but for some reason my
product number is not accepted, even though I just bought
and installed the MS Office 2003. Any more suggestions?

-----Original Message-----
In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:

http://support.microsoft.com/support/kb/articles/q312/3/3

6.asp
4. You have overridden your Send/Receive Group settings as documented here:
http://support.microsoft.com/support/kb/articles/q320/8/3 6.asp
5. Your mail account settings are corrupt. Recreate your mail account from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.


--
Russ Valentine
[MVP-Outlook]

Here is the article I refered to. My mail account type is
POP\SMPT and I connect via a cable modem (is that what
you mean?) Thanks

SYMPTOMS
When you start Microsoft Outlook, Outlook does not
automatically perform a send and receive operation to
download messages from the server.

CAUSE
This behavior can occur because of a damaged Send/Receive
group within Outlook.

RESOLUTION
To resolve this behavior, create a new Send/Receive group
in Outlook:
On the Tools menu, point to Send/Receive Settings, and
then click Define Send/Receive Groups
Under Group Name, click the group, and then click Copy.
Under Send/Receive Group Name, type the new group name,
and then click OK.
Under Group Name, click the old group name.
Under both When Outlook is Online and When Outlook is
Offline, click to clear the check box for Include this
group in Send/Receive (F9).
Click Close.
Quit Outlook, and then restart Outlook.


-----Original Message-----
Your provided no information that would permit an answer.
To what "bulletin" are you referring?
What are your mail account types and connection types?

--
Russ Valentine
[MVP-Outlook]
message
When I start Outlook 2003, I have to click the
send\receive button to receive email. I followed the
bulletin that had me copy the current Send\Receive
group,
but that has had no affect. Any other suggestions to
fix
the problem? Thanks


.

.

 

[Guest]

Russ,

My connection type is local area network, and yes, I did
rebuild my mail profile from scratch and deleted the old
one. Still no send\receive at startup. Not sure where to
turn. Strange that Outlook2000 and Outlook Express both
worked fine (OE still works).

-----Original Message-----
You never said what your connection type was.
Did you create a new profile from scratch?
--
Russ Valentine
[MVP-Outlook]

This is getting quite frustrating. I checked all of the
listed suggestions as to how to fix the problem. My
polling is set to 10 minutes. I'm not working offline. I
went through both article suggestions, I rebuilt my mail
account from scratch and I disabled my firewall, all to
no avail.Outlook will still not send and receive at start
up. I also uninstalled and reinstalled. I also tried to
post the problem to MS via Support but for some reason my
product number is not accepted, even though I just bought
and installed the MS Office 2003. Any more suggestions?

-----Original Message-----
In general, here are the reasons automatic polling

might
fail in Outlook:

1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or

even
your account

settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:

http://support.microsoft.com/support/kb/articles/q312/3/3

6.asp
4. You have overridden your Send/Receive Group

settings
as documented here:
http://support.microsoft.com/support/kb/articles/q320/8/3

6.asp
5. Your mail account settings are corrupt. Recreate

your
mail account from

scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.

type
is

POP\SMPT and I connect via a cable modem (is that what
you mean?) Thanks

SYMPTOMS
When you start Microsoft Outlook, Outlook does not
automatically perform a send and receive operation to
download messages from the server.

CAUSE
This behavior can occur because of a damaged Send/Receive
group within Outlook.

RESOLUTION
To resolve this behavior, create a new Send/Receive group
in Outlook:
On the Tools menu, point to Send/Receive Settings, and
then click Define Send/Receive Groups
Under Group Name, click the group, and then click Copy.
Under Send/Receive Group Name, type the new group name,
and then click OK.
Under Group Name, click the old group name.
Under both When Outlook is Online and When Outlook is
Offline, click to clear the check box for Include this
group in Send/Receive (F9).
Click Close.
Quit Outlook, and then restart Outlook.


-----Original Message-----
Your provided no information that would permit an answer.
To what "bulletin" are you referring?
What are your mail account types and connection types?

--
Russ Valentine
[MVP-Outlook]
message
When I start Outlook 2003, I have to click the
send\receive button to receive email. I followed the
bulletin that had me copy the current Send\Receive
group,
but that has had no affect. Any other suggestions to
fix
the problem? Thanks


.



.

.

 

[Russ Valentine [MVP-Outlook]]

Did you rename all srs files and give the profile a unique name?
--
Russ Valentine
[MVP-Outlook]

Russ,

My connection type is local area network, and yes, I did
rebuild my mail profile from scratch and deleted the old
one. Still no send\receive at startup. Not sure where to
turn. Strange that Outlook2000 and Outlook Express both
worked fine (OE still works).

-----Original Message-----
You never said what your connection type was.
Did you create a new profile from scratch?
--
Russ Valentine
[MVP-Outlook]

This is getting quite frustrating. I checked all of the
listed suggestions as to how to fix the problem. My
polling is set to 10 minutes. I'm not working offline. I
went through both article suggestions, I rebuilt my mail
account from scratch and I disabled my firewall, all to
no avail.Outlook will still not send and receive at start
up. I also uninstalled and reinstalled. I also tried to
post the problem to MS via Support but for some reason my
product number is not accepted, even though I just bought
and installed the MS Office 2003. Any more suggestions?

-----Original Message-----
In general, here are the reasons automatic polling might
fail in Outlook:
1. You have created an unrealistic polling interval.
Many users set their
polling interval to 1 minute thinking they will be
downloading mail
continuously as it arrives. Such settings are not
recommended. They put an
unnecessary strain on mail servers and can create
conflicting polling
requests that can damage your Send/Receive Group or even
your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your
profile to Work Offline
(this option is immediately above the Exit command in
the File menu).
3. You have a damaged Send/Receive Group as documented
here:
http://support.microsoft.com/support/kb/articles/q312/3/3
6.asp
4. You have overridden your Send/Receive Group settings
as documented here:
http://support.microsoft.com/support/kb/articles/q320/8/3
6.asp
5. Your mail account settings are corrupt. Recreate your
mail account from
scratch.
6. Firewall software is blocking your transmission.
Disable your Firewall
temporarily to see if automatic polling is restored.


--
Russ Valentine
[MVP-Outlook]
Here is the article I refered to. My mail account type
is
POP\SMPT and I connect via a cable modem (is that what
you mean?) Thanks

SYMPTOMS
When you start Microsoft Outlook, Outlook does not
automatically perform a send and receive operation to
download messages from the server.

CAUSE
This behavior can occur because of a damaged
Send/Receive
group within Outlook.

RESOLUTION
To resolve this behavior, create a new Send/Receive
group
in Outlook:
On the Tools menu, point to Send/Receive Settings, and
then click Define Send/Receive Groups
Under Group Name, click the group, and then click Copy.
Under Send/Receive Group Name, type the new group name,
and then click OK.
Under Group Name, click the old group name.
Under both When Outlook is Online and When Outlook is
Offline, click to clear the check box for Include this
group in Send/Receive (F9).
Click Close.
Quit Outlook, and then restart Outlook.


-----Original Message-----
Your provided no information that would permit an
answer.
To what "bulletin" are you referring?
What are your mail account types and connection types?

--
Russ Valentine
[MVP-Outlook]
message
When I start Outlook 2003, I have to click the
send\receive button to receive email. I followed the
bulletin that had me copy the current Send\Receive
group,
but that has had no affect. Any other suggestions to
fix
the problem? Thanks


.



.

.

 

[Guest]

If you check the box 'send/receive every # minutes', it seems to open on start up

----- Walt wrote: ----

When I start Outlook 2003, I have to click the
send\receive button to receive email. I followed the
bulletin that had me copy the current Send\Receive group,
but that has had no affect. Any other suggestions to fix
the problem? Thank

 

[Guest]

It's under tools-send/receive; send recieve settings; define send/receive groups. It does not seem to matter how many minutes you designate, mine worked at 5 and 30 minutes.

 

[Guest]

no, I did not know about renaming srs files. Is srs the
file extension? I did a search and cannot find any files
with an srs ext. Is there a knowledgebase article that
describes the process? And yes, I did change the profile
to a unique name. I assume your talking about General
name of my email account under Internet E-Mail Settings?
thanks

-----Original Message-----
Did you rename all srs files and give the profile a unique name?
--
Russ Valentine
[MVP-Outlook]

Russ,

My connection type is local area network, and yes, I did
rebuild my mail profile from scratch and deleted the old
one. Still no send\receive at startup. Not sure where to
turn. Strange that Outlook2000 and Outlook Express both
worked fine (OE still works).

-----Original Message-----
You never said what your connection type was.
Did you create a new profile from scratch?
--
Russ Valentine
[MVP-Outlook]
This is getting quite frustrating. I checked all of the
listed suggestions as to how to fix the problem. My
polling is set to 10 minutes. I'm not working

offline.
I

went through both article suggestions, I rebuilt my mail
account from scratch and I disabled my firewall, all to
no avail.Outlook will still not send and receive at start
up. I also uninstalled and reinstalled. I also tried to
post the problem to MS via Support but for some

reason
my

product number is not accepted, even though I just bought
and installed the MS Office 2003. Any more suggestions?

-----Original Message-----
In general, here are the reasons automatic polling might
fail in Outlook:
1. You have created an unrealistic polling interval.
Many users set their
polling interval to 1 minute thinking they will be
downloading mail
continuously as it arrives. Such settings are not
recommended. They put an
unnecessary strain on mail servers and can create
conflicting polling
requests that can damage your Send/Receive Group or even
your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your
profile to Work Offline
(this option is immediately above the Exit command in
the File menu).
3. You have a damaged Send/Receive Group as documented
here:

http://support.microsoft.com/support/kb/articles/q312/3/3

6.asp
4. You have overridden your Send/Receive Group settings
as documented here:

http://support.microsoft.com/support/kb/articles/q320/8/3

6.asp
5. Your mail account settings are corrupt. Recreate your
mail account from
scratch.
6. Firewall software is blocking your transmission.
Disable your Firewall
temporarily to see if automatic polling is restored.


--
Russ Valentine
[MVP-Outlook]
Here is the article I refered to. My mail account type
is
POP\SMPT and I connect via a cable modem (is that what
you mean?) Thanks

SYMPTOMS
When you start Microsoft Outlook, Outlook does not
automatically perform a send and receive

operation
to

download messages from the server.

CAUSE
This behavior can occur because of a damaged
Send/Receive
group within Outlook.

RESOLUTION
To resolve this behavior, create a new Send/Receive
group
in Outlook:
On the Tools menu, point to Send/Receive

Settings,
and

then click Define Send/Receive Groups
Under Group Name, click the group, and then click Copy.
Under Send/Receive Group Name, type the new group name,
and then click OK.
Under Group Name, click the old group name.
Under both When Outlook is Online and When

Outlook
is

Offline, click to clear the check box for Include this
group in Send/Receive (F9).
Click Close.
Quit Outlook, and then restart Outlook.


-----Original Message-----
Your provided no information that would permit an
answer.
To what "bulletin" are you referring?
What are your mail account types and connection types?

wrote
in

message
When I start Outlook 2003, I have to click the
send\receive button to receive email. I

followed
the

bulletin that had me copy the current Send\Receive
group,
but that has had no affect. Any other suggestions to
fix
the problem? Thanks


.



.



.

.

 

[Russ Valentine [MVP-Outlook]]

No, not the name of your Email account. The name of your Profile when you
create it from Control Panel > Mail > Show Profiles...
Here is information on renaming srs files:
http://support.microsoft.com/default.aspx?scid=kb;en-us;284312&Product=ol2002
--
Russ Valentine
[MVP-Outlook]

no, I did not know about renaming srs files. Is srs the
file extension? I did a search and cannot find any files
with an srs ext. Is there a knowledgebase article that
describes the process? And yes, I did change the profile
to a unique name. I assume your talking about General
name of my email account under Internet E-Mail Settings?
thanks

-----Original Message-----
Did you rename all srs files and give the profile a unique name?
--
Russ Valentine
[MVP-Outlook]

Russ,

My connection type is local area network, and yes, I did
rebuild my mail profile from scratch and deleted the old
one. Still no send\receive at startup. Not sure where to
turn. Strange that Outlook2000 and Outlook Express both
worked fine (OE still works).
-----Original Message-----
You never said what your connection type was.
Did you create a new profile from scratch?
--
Russ Valentine
[MVP-Outlook]
This is getting quite frustrating. I checked all of the
listed suggestions as to how to fix the problem. My
polling is set to 10 minutes. I'm not working offline.
I
went through both article suggestions, I rebuilt my
mail
account from scratch and I disabled my firewall, all to
no avail.Outlook will still not send and receive at
start
up. I also uninstalled and reinstalled. I also tried to
post the problem to MS via Support but for some reason
my
product number is not accepted, even though I just
bought
and installed the MS Office 2003. Any more suggestions?

-----Original Message-----
In general, here are the reasons automatic polling
might
fail in Outlook:
1. You have created an unrealistic polling interval.
Many users set their
polling interval to 1 minute thinking they will be
downloading mail
continuously as it arrives. Such settings are not
recommended. They put an
unnecessary strain on mail servers and can create
conflicting polling
requests that can damage your Send/Receive Group or
even
your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your
profile to Work Offline
(this option is immediately above the Exit command in
the File menu).
3. You have a damaged Send/Receive Group as documented
here:

http://support.microsoft.com/support/kb/articles/q312/3/3
6.asp
4. You have overridden your Send/Receive Group
settings
as documented here:

http://support.microsoft.com/support/kb/articles/q320/8/3
6.asp
5. Your mail account settings are corrupt. Recreate
your
mail account from
scratch.
6. Firewall software is blocking your transmission.
Disable your Firewall
temporarily to see if automatic polling is restored.


--
Russ Valentine
[MVP-Outlook]
Here is the article I refered to. My mail account
type
is
POP\SMPT and I connect via a cable modem (is that
what
you mean?) Thanks

SYMPTOMS
When you start Microsoft Outlook, Outlook does not
automatically perform a send and receive operation
to
download messages from the server.

CAUSE
This behavior can occur because of a damaged
Send/Receive
group within Outlook.

RESOLUTION
To resolve this behavior, create a new Send/Receive
group
in Outlook:
On the Tools menu, point to Send/Receive Settings,
and
then click Define Send/Receive Groups
Under Group Name, click the group, and then click
Copy.
Under Send/Receive Group Name, type the new group
name,
and then click OK.
Under Group Name, click the old group name.
Under both When Outlook is Online and When Outlook
is
Offline, click to clear the check box for Include
this
group in Send/Receive (F9).
Click Close.
Quit Outlook, and then restart Outlook.


-----Original Message-----
Your provided no information that would permit an
answer.
To what "bulletin" are you referring?
What are your mail account types and connection
types?

--
Russ Valentine
[MVP-Outlook]
in
message
When I start Outlook 2003, I have to click the
send\receive button to receive email. I followed
the
bulletin that had me copy the current
Send\Receive
group,
but that has had no affect. Any other
suggestions to
fix
the problem? Thanks


.



.



.

.

 

[Guest]

Thanks for the suggestion, but I have tried several
send\receive settings with no luck.

-----Original Message-----
It's under tools-send/receive; send recieve settings;

define send/receive groups. It does not seem to matter
how many minutes you designate, mine worked at 5 and 30
minutes.

 

[Guest]

OK, so I recreated a new group from scratch and deleted
the old profile. I also did a find to locate any file on
my pc that contains srs, but there are no files with an
srs extension, either before or after I created the new
profile. Not sure what that means. Anyway, neither action
has fixed the problem. Still no send\receive at start up,
and I have to hit the send\receive button at start up to
receive mail. Thanks

-----Original Message-----
No, not the name of your Email account. The name of your Profile when you
create it from Control Panel > Mail > Show Profiles...
Here is information on renaming srs files:
http://support.microsoft.com/default.aspx?scid=kb;en- us;284312&Product=ol2002
--
Russ Valentine
[MVP-Outlook]

no, I did not know about renaming srs files. Is srs the
file extension? I did a search and cannot find any files
with an srs ext. Is there a knowledgebase article that
describes the process? And yes, I did change the profile
to a unique name. I assume your talking about General
name of my email account under Internet E-Mail Settings?
thanks

-----Original Message-----
Did you rename all srs files and give the profile a unique name?
--
Russ Valentine
[MVP-Outlook]
Russ,

My connection type is local area network, and yes, I did
rebuild my mail profile from scratch and deleted the old
one. Still no send\receive at startup. Not sure

where
to

turn. Strange that Outlook2000 and Outlook Express both
worked fine (OE still works).
-----Original Message-----
You never said what your connection type was.
Did you create a new profile from scratch?

of
the

listed suggestions as to how to fix the problem. My
polling is set to 10 minutes. I'm not working offline.
I
went through both article suggestions, I rebuilt my
mail
account from scratch and I disabled my firewall, all to
no avail.Outlook will still not send and receive at
start
up. I also uninstalled and reinstalled. I also tried to
post the problem to MS via Support but for some reason
my
product number is not accepted, even though I just
bought
and installed the MS Office 2003. Any more suggestions?

-----Original Message-----
In general, here are the reasons automatic polling
might
fail in Outlook:
1. You have created an unrealistic polling interval.
Many users set their
polling interval to 1 minute thinking they will be
downloading mail
continuously as it arrives. Such settings are not
recommended. They put an
unnecessary strain on mail servers and can create
conflicting polling
requests that can damage your Send/Receive Group or
even
your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your
profile to Work Offline
(this option is immediately above the Exit

command
in

the File menu).
3. You have a damaged Send/Receive Group as documented

http://support.microsoft.com/support/kb/articles/q312/3/3

6.asp
4. You have overridden your Send/Receive Group
settings
as documented here:

http://support.microsoft.com/support/kb/articles/q320/8/3

6.asp
5. Your mail account settings are corrupt. Recreate
your
mail account from
scratch.
6. Firewall software is blocking your transmission.
Disable your Firewall
temporarily to see if automatic polling is restored.


--
Russ Valentine
[MVP-Outlook]
Here is the article I refered to. My mail account
type
is
POP\SMPT and I connect via a cable modem (is that
what
you mean?) Thanks

SYMPTOMS
When you start Microsoft Outlook, Outlook does not
automatically perform a send and receive operation
to
download messages from the server.

CAUSE
This behavior can occur because of a damaged
Send/Receive
group within Outlook.

RESOLUTION
To resolve this behavior, create a new Send/Receive
group
in Outlook:
On the Tools menu, point to Send/Receive Settings,
and
then click Define Send/Receive Groups
Under Group Name, click the group, and then click
Copy.
Under Send/Receive Group Name, type the new group
name,
and then click OK.
Under Group Name, click the old group name.
Under both When Outlook is Online and When Outlook
is
Offline, click to clear the check box for Include
this
group in Send/Receive (F9).
Click Close.
Quit Outlook, and then restart Outlook.


-----Original Message-----
Your provided no information that would

permit
an

answer.
To what "bulletin" are you referring?
What are your mail account types and connection
types?

--
Russ Valentine
[MVP-Outlook]
in
message
[email protected]...
When I start Outlook 2003, I have to click the
send\receive button to receive email. I followed
the
bulletin that had me copy the current
Send\Receive
group,
but that has had no affect. Any other
suggestions to
fix
the problem? Thanks


.



.



.



.

.

 

[Russ Valentine [MVP-Outlook]]

I give up then.
I cannot tell what is wrong with your setup.
If you have no srs file, you have not configured a Send/Receive group
successfully.
--
Russ Valentine
[MVP-Outlook]

OK, so I recreated a new group from scratch and deleted
the old profile. I also did a find to locate any file on
my pc that contains srs, but there are no files with an
srs extension, either before or after I created the new
profile. Not sure what that means. Anyway, neither action
has fixed the problem. Still no send\receive at start up,
and I have to hit the send\receive button at start up to
receive mail. Thanks

-----Original Message-----
No, not the name of your Email account. The name of your Profile when you
create it from Control Panel > Mail > Show Profiles...
Here is information on renaming srs files:
http://support.microsoft.com/default.aspx?scid=kb;en- us;284312&Product=ol2002
--
Russ Valentine
[MVP-Outlook]

no, I did not know about renaming srs files. Is srs the
file extension? I did a search and cannot find any files
with an srs ext. Is there a knowledgebase article that
describes the process? And yes, I did change the profile
to a unique name. I assume your talking about General
name of my email account under Internet E-Mail Settings?
thanks
-----Original Message-----
Did you rename all srs files and give the profile a
unique name?
--
Russ Valentine
[MVP-Outlook]
Russ,

My connection type is local area network, and yes, I
did
rebuild my mail profile from scratch and deleted the
old
one. Still no send\receive at startup. Not sure where
to
turn. Strange that Outlook2000 and Outlook Express both
worked fine (OE still works).
-----Original Message-----
You never said what your connection type was.
Did you create a new profile from scratch?
--
Russ Valentine
[MVP-Outlook]
This is getting quite frustrating. I checked all of
the
listed suggestions as to how to fix the problem. My
polling is set to 10 minutes. I'm not working
offline.
I
went through both article suggestions, I rebuilt my
mail
account from scratch and I disabled my firewall,
all to
no avail.Outlook will still not send and receive at
start
up. I also uninstalled and reinstalled. I also
tried to
post the problem to MS via Support but for some
reason
my
product number is not accepted, even though I just
bought
and installed the MS Office 2003. Any more
suggestions?

-----Original Message-----
In general, here are the reasons automatic polling
might
fail in Outlook:
1. You have created an unrealistic polling
interval.
Many users set their
polling interval to 1 minute thinking they will be
downloading mail
continuously as it arrives. Such settings are not
recommended. They put an
unnecessary strain on mail servers and can create
conflicting polling
requests that can damage your Send/Receive Group or
even
your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set
your
profile to Work Offline
(this option is immediately above the Exit command
in
the File menu).
3. You have a damaged Send/Receive Group as
documented
here:


http://support.microsoft.com/support/kb/articles/q312/3/3
6.asp
4. You have overridden your Send/Receive Group
settings
as documented here:


http://support.microsoft.com/support/kb/articles/q320/8/3
6.asp
5. Your mail account settings are corrupt. Recreate
your
mail account from
scratch.
6. Firewall software is blocking your transmission.
Disable your Firewall
temporarily to see if automatic polling is
restored.


--
Russ Valentine
[MVP-Outlook]
message
Here is the article I refered to. My mail account
type
is
POP\SMPT and I connect via a cable modem (is that
what
you mean?) Thanks

SYMPTOMS
When you start Microsoft Outlook, Outlook does
not
automatically perform a send and receive
operation
to
download messages from the server.

CAUSE
This behavior can occur because of a damaged
Send/Receive
group within Outlook.

RESOLUTION
To resolve this behavior, create a new
Send/Receive
group
in Outlook:
On the Tools menu, point to Send/Receive
Settings,
and
then click Define Send/Receive Groups
Under Group Name, click the group, and then click
Copy.
Under Send/Receive Group Name, type the new group
name,
and then click OK.
Under Group Name, click the old group name.
Under both When Outlook is Online and When
Outlook
is
Offline, click to clear the check box for Include
this
group in Send/Receive (F9).
Click Close.
Quit Outlook, and then restart Outlook.


-----Original Message-----
Your provided no information that would permit
an
answer.
To what "bulletin" are you referring?
What are your mail account types and connection
types?

--
Russ Valentine
[MVP-Outlook]
"Walt" <[email protected]>
wrote
in
message
[email protected]...
When I start Outlook 2003, I have to click the
send\receive button to receive email. I
followed
the
bulletin that had me copy the current
Send\Receive
group,
but that has had no affect. Any other
suggestions to
fix
the problem? Thanks


.



.



.



.

.

 

[Guest]

OK. Thanks for all your help. I'll try to open an
incident with MS to see if they might have some answers.

-----Original Message-----
I give up then.
I cannot tell what is wrong with your setup.
If you have no srs file, you have not configured a Send/Receive group
successfully.
--
Russ Valentine
[MVP-Outlook]

OK, so I recreated a new group from scratch and deleted
the old profile. I also did a find to locate any file on
my pc that contains srs, but there are no files with an
srs extension, either before or after I created the new
profile. Not sure what that means. Anyway, neither action
has fixed the problem. Still no send\receive at start up,
and I have to hit the send\receive button at start up to
receive mail. Thanks

-----Original Message-----
No, not the name of your Email account. The name of

your
Profile when you

create it from Control Panel > Mail > Show Profiles...
Here is information on renaming srs files:
http://support.microsoft.com/default.aspx?scid=kb;en- us;284312&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
no, I did not know about renaming srs files. Is srs the
file extension? I did a search and cannot find any files
with an srs ext. Is there a knowledgebase article that
describes the process? And yes, I did change the profile
to a unique name. I assume your talking about General
name of my email account under Internet E-Mail Settings?
thanks
-----Original Message-----
Did you rename all srs files and give the profile a
unique name?
--
Russ Valentine
[MVP-Outlook]
Russ,

My connection type is local area network, and yes, I
did
rebuild my mail profile from scratch and deleted the
old
one. Still no send\receive at startup. Not sure where
to
turn. Strange that Outlook2000 and Outlook

Express
both

worked fine (OE still works).
-----Original Message-----
You never said what your connection type was.
Did you create a new profile from scratch?

all
of

the
listed suggestions as to how to fix the

problem.
My

polling is set to 10 minutes. I'm not working
offline.
I
went through both article suggestions, I

rebuilt
my

mail
account from scratch and I disabled my firewall,
all to
no avail.Outlook will still not send and

receive
at

start
up. I also uninstalled and reinstalled. I also
tried to
post the problem to MS via Support but for some
reason
my
product number is not accepted, even though I just
bought
and installed the MS Office 2003. Any more
suggestions?

-----Original Message-----
In general, here are the reasons automatic polling
might
fail in Outlook:
1. You have created an unrealistic polling
interval.
Many users set their
polling interval to 1 minute thinking they

will
be

downloading mail
continuously as it arrives. Such settings are not
recommended. They put an
unnecessary strain on mail servers and can create
conflicting polling
requests that can damage your Send/Receive Group or
even
your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set
your
profile to Work Offline
(this option is immediately above the Exit command
in
the File menu).
3. You have a damaged Send/Receive Group as
documented
here:

http://support.microsoft.com/support/kb/articles/q312/3/3

6.asp
4. You have overridden your Send/Receive Group
settings
as documented here:

http://support.microsoft.com/support/kb/articles/q320/8/3

6.asp
5. Your mail account settings are corrupt. Recreate
your
mail account from
scratch.
6. Firewall software is blocking your transmission.
Disable your Firewall
temporarily to see if automatic polling is
restored.


--
Russ Valentine
[MVP-Outlook]
message
[email protected]...
Here is the article I refered to. My mail account
type
is
POP\SMPT and I connect via a cable modem

(is
that

what
you mean?) Thanks

SYMPTOMS
When you start Microsoft Outlook, Outlook does
not
automatically perform a send and receive
operation
to
download messages from the server.

CAUSE
This behavior can occur because of a damaged
Send/Receive
group within Outlook.

RESOLUTION
To resolve this behavior, create a new
Send/Receive
group
in Outlook:
On the Tools menu, point to Send/Receive
Settings,
and
then click Define Send/Receive Groups
Under Group Name, click the group, and then click
Copy.
Under Send/Receive Group Name, type the new group
name,
and then click OK.
Under Group Name, click the old group name.
Under both When Outlook is Online and When
Outlook
is
Offline, click to clear the check box for Include
this
group in Send/Receive (F9).
Click Close.
Quit Outlook, and then restart Outlook.


-----Original Message-----
Your provided no information that would permit
an
answer.
To what "bulletin" are you referring?
What are your mail account types and connection
types?

wrote
in
message
[email protected]...
When I start Outlook 2003, I have to

click
the

send\receive button to receive email. I
followed
the
bulletin that had me copy the current
Send\Receive
group,
but that has had no affect. Any other
suggestions to
fix
the problem? Thanks


.



.



.



.



.

.