only dvd no cd

[Guest]

From about a week my pc read only dvd and no more cd
Which could be the reason? The drivers are ok, I don't understand..please
help me.

 

[Mac]

What happens if you try to explore a CD with Windows Explorer? Any events in
your Vista event logs?

 

[Guest]

max,

Review the following Microsoft article on troubleshooting cd/dvd read
problems:

http://support.microsoft.com/default.aspx/kb/218617

You may or may not find an answer for your issue. Good luck.

 

[Guest]

I can't explore it 'cause when I put it in the reader nothing happens, if I
go in "computer" (I have windows vista) it's like there's no cd, there isn't
its name, it's not recognized, if it's a cd, if it's a dvd I have no problem

 

[Cal Bear '66]

I have read in here that CD/DVD reader/writer/re-writers have TWO laser
assemblies -- one for CDs and one for DVDs. Since the DVD laser seems to be
working properly, perhaps the CD laser has gone bad or needs cleaning. You
could try a CD/DVD cleaner.

--
I Bleed Blue and Gold
GO BEARS!

I can't explore it 'cause when I put it in the reader nothing happens, if I
go in "computer" (I have windows vista) it's like there's no cd, there isn't
its name, it's not recognized, if it's a cd, if it's a dvd I have no problem

 

[Vista_Support]

Wouldn't bother with a cleaner if the machine is under warranty.

 

[Cal Bear '66]

To state the OBVIOUS

--
I Bleed Blue and Gold
GO BEARS!

Wouldn't bother with a cleaner if the machine is under warranty.

 

[Guest]

Anyway I can see just one laser so I don't know what to do

 

[Cal Bear '66]

If it is still under warranty, return it. If it is out of warranty, try a
cleaner, or purchase and install a new drive.