DVD-RW not reading any media

[Guest]

I bouhgt my current pc about 2 weeks ago and everything was fine and now my
DVD-RW doesn't read any media. CD or DVD, nothing happens. In Computer (Vista
home premium) the drive shows up but nothing in the drive. The drive itself
makes noise likes trying to read a blank disk. Why wont it read? My pc is
NEW!

 

[Spirit]

The CD drive or the DVD drive does not work as expected after you upgrade a
computer to Windows Vista

http://support.microsoft.com/default.aspx/kb/929461

You can no longer access the CD drive or the DVD drive, or you receive an
error message after

you remove a CD recording program or a DVD recording program in Windows XP:
"error code 31"

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

When you insert a CD or a DVD, Windows Vista may not recognize the disc

http://support.microsoft.com/kb/939052/en-us