Office 2003

G

Guest

I tried to upgrade Microsoft Office 2003 standard edition but it failed so I
tried to uninstall office this also failed, it keeps telling me that the
patch package cannot be verified ! Also since this has happened everytime I
access the internet a message window pops up called Windows Installer saying
preparing to install, but not what it's installing or if anything has been
installed. It is slowing my internet down considerably, please can anyone
advise me as to how I can correct this problem... Thankyou.
 
W

Will Denny

Hi

You may like to post to one of the Office News Groups:

news://msnews.microsoft.com/microsoft.public.office.misc or
http://aumha.org/nntp.htm

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups
 
K

Kerry Brown

Oz said:
I tried to upgrade Microsoft Office 2003 standard edition but it
failed so I tried to uninstall office this also failed, it keeps
telling me that the patch package cannot be verified ! Also since
this has happened everytime I access the internet a message window
pops up called Windows Installer saying preparing to install, but not
what it's installing or if anything has been installed. It is slowing
my internet down considerably, please can anyone advise me as to how
I can correct this problem... Thankyou.

Try the Windows Installer Cleanup Utility

http://support.microsoft.com/kb/290301/

Be careful with it. Use it to remove any entries to do with Office 2003 then
reinstall Office 2003.
 

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