OE won't load

[dadiOH]

THE PROBLEM

When my wife tries to access OE the splash loads but nothing else. Task
manager shows msimn.exe is using 100% (or close to it) of CPU.


THE MACHINE

CPU - Athlon
OS - XP SP3
IE - 6.00.2900.5512.xpsp.080413-2111)
OE - 6.00.2900.5512 (xpsp.080413-2105)


WHAT I'VE TRIED

1. I restored a recent image from when I *thought* OE was OK. No help

2. I restored an older image from when I *know* OE was OK. No help

3. I moved all dbx files from the store. No help

4. Checked machine for malware...couple of tracking cookies, nothing else.
Removed cookies. No help

5. I deleted msimn.exe from the Outlook Express folder so the system would
replace it from dllcache. No help

6. I deleted *all* files from the Outlook Express folder so the system
would replace them from dllcache. No help

7. Tried an over the top install of XP but it faulted out, don't recall the
specific reason.



WHERE NOW?

Danged if I know. Other than wipe the partition and reinstall XP which I
really don't want to do as her work place has installed stuff which would be
a nuisance to get back.

I could install a different mail client but she is used to OE and has
limited computer skills (limited = almost none). Besides, I hate to be
thwarted and would like to find the problem and the fix. The thing that
really puzzles me is why the problem persists after restoring a known good
image.

Any and all suggestions welcomed.

--

dadiOH
____________________________

dadiOH's dandies v3.06...
....a help file of info about MP3s, recording from
LP/cassette and tips & tricks on this and that.
Get it at http://mysite.verizon.net/xico

 

[dadiOH]

THE PROBLEM

When my wife tries to access OE the splash loads but nothing else. Task
manager shows msimn.exe is using 100% (or close to it) of CPU.


THE MACHINE

CPU - Athlon
OS - XP SP3
IE - 6.00.2900.5512.xpsp.080413-2111)
OE - 6.00.2900.5512 (xpsp.080413-2105)


WHAT I'VE TRIED

1. I restored a recent image from when I *thought* OE was OK. No help

2. I restored an older image from when I *know* OE was OK. No help

3. I moved all dbx files from the store. No help

4. Checked machine for malware...couple of tracking cookies, nothing
else. Removed cookies. No help

5. I deleted msimn.exe from the Outlook Express folder so the system
would replace it from dllcache. No help

6. I deleted *all* files from the Outlook Express folder so the
system would replace them from dllcache. No help

7. Tried an over the top install of XP but it faulted out, don't
recall the specific reason.



WHERE NOW?

Danged if I know. Other than wipe the partition and reinstall XP
which I really don't want to do as her work place has installed stuff
which would be a nuisance to get back.

I could install a different mail client but she is used to OE and has
limited computer skills (limited = almost none). Besides, I hate to
be thwarted and would like to find the problem and the fix. The
thing that really puzzles me is why the problem persists after
restoring a known good image.

Any and all suggestions welcomed.

I also tried...

8. SFC /scannow. It wants files from the install CD - which in the drive -
but claims the CD is different from the one which was used to install XP.
It isn't, it's the exact same one.

--

dadiOH
____________________________

dadiOH's dandies v3.06...
....a help file of info about MP3s, recording from
LP/cassette and tips & tricks on this and that.
Get it at http://mysite.verizon.net/xico

 

[Desk Rabbit]

THE PROBLEM

When my wife tries to access OE the splash loads but nothing else. Task
manager shows msimn.exe is using 100% (or close to it) of CPU.


THE MACHINE

CPU - Athlon
OS - XP SP3
IE - 6.00.2900.5512.xpsp.080413-2111)
OE - 6.00.2900.5512 (xpsp.080413-2105)


WHAT I'VE TRIED

1. I restored a recent image from when I *thought* OE was OK. No help

2. I restored an older image from when I *know* OE was OK. No help

3. I moved all dbx files from the store. No help

4. Checked machine for malware...couple of tracking cookies, nothing else.
Removed cookies. No help

5. I deleted msimn.exe from the Outlook Express folder so the system would
replace it from dllcache. No help

6. I deleted *all* files from the Outlook Express folder so the system
would replace them from dllcache. No help

7. Tried an over the top install of XP but it faulted out, don't recall the
specific reason.



WHERE NOW?

Danged if I know. Other than wipe the partition and reinstall XP which I
really don't want to do as her work place has installed stuff which would be
a nuisance to get back.

I could install a different mail client but she is used to OE and has
limited computer skills (limited = almost none). Besides, I hate to be
thwarted and would like to find the problem and the fix. The thing that
really puzzles me is why the problem persists after restoring a known good
image.

Any and all suggestions welcomed.

Install Thunderbird and tell her it's the new OE

 

[Roy]

     THE PROBLEM

When my wife tries to access OE the splash loads but nothing else.  Task
manager shows msimn.exe is using 100% (or close to it) of CPU.

    THE MACHINE

CPU - Athlon
OS - XP SP3
IE - 6.00.2900.5512.xpsp.080413-2111)
OE - 6.00.2900.5512 (xpsp.080413-2105)

    WHAT I'VE TRIED

1. I restored a recent image from when I *thought* OE was OK.  No help

2. I restored an older image from when I *know* OE was OK.  No help

3. I moved all dbx files from the store. No help

4. Checked machine for malware...couple of tracking cookies, nothing else..
Removed cookies.  No help

5. I deleted msimn.exe from the Outlook Express folder so the system would
replace it from dllcache.  No help

6. I deleted *all* files  from the Outlook Express folder so the system
would replace them from dllcache.  No help

7. Tried an over the top install of XP but it faulted out, don't recall the
specific reason.

    WHERE NOW?

Danged if I know.  Other than wipe the partition and reinstall XP whichI
really don't want to do as her work place has installed stuff which wouldbe
a nuisance to get back.

I could install a different mail client but she is used to OE and has
limited computer skills (limited = almost none).  Besides, I hate to be
thwarted and would like to find the problem and the fix.  The thing that
really puzzles me is why the problem persists after restoring a known good
image.

Any and all suggestions welcomed.

--

dadiOH
____________________________

dadiOH's dandies v3.06...
...a help file of info about MP3s, recording from
LP/cassette and tips & tricks on this and that.
Get it athttp://mysite.verizon.net/xico

==
Google "repair OE".
==

 

[SC Tom]

THE PROBLEM

When my wife tries to access OE the splash loads but nothing else. Task
manager shows msimn.exe is using 100% (or close to it) of CPU.


THE MACHINE

CPU - Athlon
OS - XP SP3
IE - 6.00.2900.5512.xpsp.080413-2111)
OE - 6.00.2900.5512 (xpsp.080413-2105)


WHAT I'VE TRIED

1. I restored a recent image from when I *thought* OE was OK. No help

2. I restored an older image from when I *know* OE was OK. No help

3. I moved all dbx files from the store. No help

4. Checked machine for malware...couple of tracking cookies, nothing else.
Removed cookies. No help

5. I deleted msimn.exe from the Outlook Express folder so the system would
replace it from dllcache. No help

6. I deleted *all* files from the Outlook Express folder so the system
would replace them from dllcache. No help

7. Tried an over the top install of XP but it faulted out, don't recall
the specific reason.



WHERE NOW?

Danged if I know. Other than wipe the partition and reinstall XP which I
really don't want to do as her work place has installed stuff which would
be a nuisance to get back.

I could install a different mail client but she is used to OE and has
limited computer skills (limited = almost none). Besides, I hate to be
thwarted and would like to find the problem and the fix. The thing that
really puzzles me is why the problem persists after restoring a known good
image.

Any and all suggestions welcomed.

--

dadiOH
____________________________

dadiOH's dandies v3.06...
...a help file of info about MP3s, recording from
LP/cassette and tips & tricks on this and that.
Get it at http://mysite.verizon.net/xico

Go to Control Panel, Add or Remove Programs, Add/Remove Windows Components,
and remove the check next to Outlook Express. Click Next and be on your way.
After a reboot (whether or not it says to), repeat the process except put a
check next to OE. That will give you a clean, renewed version (hopefully).

 

[Bruce Hagen]

THE PROBLEM

When my wife tries to access OE the splash loads but nothing else. Task
manager shows msimn.exe is using 100% (or close to it) of CPU.


THE MACHINE

CPU - Athlon
OS - XP SP3
IE - 6.00.2900.5512.xpsp.080413-2111)
OE - 6.00.2900.5512 (xpsp.080413-2105)


WHAT I'VE TRIED

1. I restored a recent image from when I *thought* OE was OK. No help

2. I restored an older image from when I *know* OE was OK. No help

3. I moved all dbx files from the store. No help

4. Checked machine for malware...couple of tracking cookies, nothing
else. Removed cookies. No help

5. I deleted msimn.exe from the Outlook Express folder so the system
would replace it from dllcache. No help

6. I deleted *all* files from the Outlook Express folder so the system
would replace them from dllcache. No help

7. Tried an over the top install of XP but it faulted out, don't recall
the specific reason.



WHERE NOW?

Danged if I know. Other than wipe the partition and reinstall XP which
I really don't want to do as her work place has installed stuff which
would be a nuisance to get back.

I could install a different mail client but she is used to OE and has
limited computer skills (limited = almost none). Besides, I hate to be
thwarted and would like to find the problem and the fix. The thing that
really puzzles me is why the problem persists after restoring a known
good image.

Any and all suggestions welcomed.

--

dadiOH
____________________________

dadiOH's dandies v3.06...
...a help file of info about MP3s, recording from
LP/cassette and tips & tricks on this and that.
Get it at http://mysite.verizon.net/xico

Did you delete Folders.dbx in the message store while OE was *closed*? If
not, do it.

 

[dadiOH]

In

You did end the msimn.exe in the processes, right?
Right.

If not, end it and try restarting. I've had OE and Firefox do exactly
what you're talking about and like you, looked in processes and both
were already running, ended them and all was okay

Otherwise, I dunno

Me either

Especially since the problem persisted after restoring an image that I know
was good...that should not happen.

--

dadiOH
____________________________

dadiOH's dandies v3.06...
....a help file of info about MP3s, recording from
LP/cassette and tips & tricks on this and that.
Get it at http://mysite.verizon.net/xico

 

[Tester]

Create a new profile/username for her and and this should resolve itself
automatically.

when you get problems like this, the best thing is to check that the
profile isn't corrupted. This can only be done by creating a new
profile. If the new profile works, then she can copy her personal
documents to this new profile and then zap the old profile because there
no point in wasting time to try to correct it because there is no
solutions for bloated windows system.

hth

 

[dadiOH]

Go to Control Panel, Add or Remove Programs, Add/Remove Windows
Components, and remove the check next to Outlook Express. Click Next
and be on your way. After a reboot (whether or not it says to),
repeat the process except put a check next to OE. That will give you
a clean, renewed version (hopefully).

Unfortunately, it won't. "Uninstalling" OE just dumps shortuts. I did
manually dump the whole OE folder so the system would stick it back from the
dllcache - which it did - but the problem persists.

It *can* be reinstalled via the IE6 set up exe - which I have archived - but
it involves nerfing the registry so XP thinks it isn't installed.

--

dadiOH
____________________________

dadiOH's dandies v3.06...
....a help file of info about MP3s, recording from
LP/cassette and tips & tricks on this and that.
Get it at http://mysite.verizon.net/xico

 

[dadiOH]

Did you delete Folders.dbx in the message store while OE was
*closed*? If not, do it.

Yeah. Actually, I zipped up all the dbx files in the store and then tried
OE. Hangs. I'll try *just* Folders.dbx, thanks for the suggestion.

--

dadiOH
____________________________

dadiOH's dandies v3.06...
....a help file of info about MP3s, recording from
LP/cassette and tips & tricks on this and that.
Get it at http://mysite.verizon.net/xico

 

[OldGringo38]

Unfortunately, it won't. "Uninstalling" OE just dumps shortuts. I did
manually dump the whole OE folder so the system would stick it back from
the dllcache - which it did - but the problem persists.

It *can* be reinstalled via the IE6 set up exe - which I have archived -
but it involves nerfing the registry so XP thinks it isn't installed.

I haven't had a problem with OE since March when I switched to Linux.

 

[OldGringo38]

I haven't had a problem with OE since March when I switched to Linux.

PS: Or IE, or Windows as a mater of fact. <g>

 

[Tester]

PS: Or IE, or Windows as a mater of fact. <g>

But you still like hanging around on Windows Newsgroups as a matter of
fact. Does Linux makes you very lonely?

 

[Aardvark]

IMO that is unsatisfactory when reinstalling. The whole drive needs to
be wiped clean to be *sure* that no 'nastie' is left lurking to come
back and bite you!

Don't be ****ing sto0pid.

 

[dadiOH]

THE PROBLEM

When my wife tries to access OE the splash loads but nothing else. Task
manager shows msimn.exe is using 100% (or close to it) of CPU.


THE MACHINE

CPU - Athlon
OS - XP SP3
IE - 6.00.2900.5512.xpsp.080413-2111)
OE - 6.00.2900.5512 (xpsp.080413-2105)


WHAT I'VE TRIED

1. I restored a recent image from when I *thought* OE was OK. No help

2. I restored an older image from when I *know* OE was OK. No help

3. I moved all dbx files from the store. No help

4. Checked machine for malware...couple of tracking cookies, nothing
else. Removed cookies. No help

5. I deleted msimn.exe from the Outlook Express folder so the system
would replace it from dllcache. No help

6. I deleted *all* files from the Outlook Express folder so the
system would replace them from dllcache. No help

7. Tried an over the top install of XP but it faulted out, don't
recall the specific reason.



WHERE NOW?

Danged if I know. Other than wipe the partition and reinstall XP
which I really don't want to do as her work place has installed stuff
which would be a nuisance to get back.

I could install a different mail client but she is used to OE and has
limited computer skills (limited = almost none). Besides, I hate to
be thwarted and would like to find the problem and the fix. The
thing that really puzzles me is why the problem persists after
restoring a known good image.

Any and all suggestions welcomed.

________________________________

RESOLUTION #1
I installed Eudora OSE on her machine. I set it to run in "simple mode",
seems nice and she should be able to adapt in a month or so

RESOLUTION #2
I kept thinking about why the problem persisted after putting back a good
image. Well, duh...because the OE dbx store is on a different partition. I
put it there so that if the XP partition ever had to be restored she would
still have all those so important emails.

After extracting the dbx file folder from an image of the correct drive and
putting it where it should be, all was well and I dumped Eudora.

COMMENT
I am sure many will say I should have kept Eudora, that it is *FAR* superior
to OE. May be but wifie isn't used to it. My wife is not stupid but like
many people she just doesn't "get" computers; for example, she doesn't
understand that all programs interface with the user in similar ways and
that a solution to some problem or difficulty in one can usually be applied
to a problem with another. Consequently, OE is better for her and being
better for her is better for me. Why me? Consider this...

HER - <shouting because we are at opposite ends of the house> Can you come
here?

ME - Why?

HER - This program won't do anything

ME - What program?

HER - My mail program

ME - OE or Mailwasher?

HER - OE I think

ME - What is wrong with it?

HER - It won't do anything

ME - Is it maximized? Does it cover the whole screen?

HER - Yes

ME - Well, minimize it and see if there is a message box under it

HER - How do I do that?

ME - Click the box with the "minus sign" at the upper right corner

ME (after a while) - Well? Did you minimize it?

HER - Yes. There was a thing under it.

ME - What does the thing say?

HER - It says that the program performed an illegal action and will be shut
down to protect my computer.

ME - Fine. Close the message box

HER - Will I lose my email?

ME - No

HER - OK, It's gone. How do I get my email back?

ME - Open OE.

The above exchange is fictitious but representative of many, many exchanges
over the years. I suspect it is familiar to many of you and is why I dumped
Eudora in favor of OE.

--

dadiOH
____________________________

dadiOH's dandies v3.06...
....a help file of info about MP3s, recording from
LP/cassette and tips & tricks on this and that.
Get it at http://mysite.verizon.net/xico

 

[dadiOH]

Yeah. Actually, I zipped up all the dbx files in the store and then
tried OE. Hangs. I'll try *just* Folders.dbx, thanks for the
suggestion.

Deleting just the Folders.dbx didn't help any. I did get it fixed, see my
new post here re "Resolutions"

--

dadiOH
____________________________

dadiOH's dandies v3.06...
....a help file of info about MP3s, recording from
LP/cassette and tips & tricks on this and that.
Get it at http://mysite.verizon.net/xico

 

[dadiOH]

I'd be *really* surprised if the OP had not done this already (I had
considered mentioning it!) - but it would be interesting to know!

I had considered doing so but had not. I like XP quite well except for its
insistence on being set up for multiple users. Not a big deal to make a new
profile but it wouldn't have helped, see my post here re "Resolutions".

--

dadiOH
____________________________

dadiOH's dandies v3.06...
....a help file of info about MP3s, recording from
LP/cassette and tips & tricks on this and that.
Get it at http://mysite.verizon.net/xico

 

[dadiOH]

Thanks for letting us know 'dadiOH' - there's always a reason for
everything.

Maybe a silly question. Based on what you said at the outset ......

"Other than wipe the partition and reinstall XP which I really don't
want to do as her work place has installed stuff which would be a
nuisance to get back."

Can you not put same (the *stuff*) onto another partition just in case
such a thing happens again for some other reason? Just a thought!

Not likely. It was mainly something called "Citrix" that she had to d/l
from her employer's site to allow her access to various functions on their
humongous and frequently disfunctional site.

Her personal stuff is already on a different partition so NP with that.


--

dadiOH
____________________________

dadiOH's dandies v3.06...
....a help file of info about MP3s, recording from
LP/cassette and tips & tricks on this and that.
Get it at http://mysite.verizon.net/xico

 

[Aardvark]

HER - <shouting because we are at opposite ends of the house> Can you
come here?

ME - Why?

HER - This program won't do anything

ME - What program?

HER - My mail program

ME - OE or Mailwasher?

HER - OE I think

ME - What is wrong with it?

HER - It won't do anything

ME - Is it maximized? Does it cover the whole screen?

HER - Yes

ME - Well, minimize it and see if there is a message box under it

HER - How do I do that?

ME - Click the box with the "minus sign" at the upper right corner

ME (after a while) - Well? Did you minimize it?

HER - Yes. There was a thing under it.

ME - What does the thing say?

HER - It says that the program performed an illegal action and will be
shut down to protect my computer.

ME - Fine. Close the message box

HER - Will I lose my email?

ME - No

HER - OK, It's gone. How do I get my email back?

ME - Open OE.

The above exchange is fictitious but representative of many, many
exchanges over the years. I suspect it is familiar to many of you and
is why I dumped Eudora in favor of OE.

I think I've found my other half's secret other half.

 

[SC Tom]

________________________________

RESOLUTION #1
I installed Eudora OSE on her machine. I set it to run in "simple mode",
seems nice and she should be able to adapt in a month or so

RESOLUTION #2
I kept thinking about why the problem persisted after putting back a good
image. Well, duh...because the OE dbx store is on a different partition.
I put it there so that if the XP partition ever had to be restored she
would still have all those so important emails.

After extracting the dbx file folder from an image of the correct drive
and putting it where it should be, all was well and I dumped Eudora.

COMMENT
I am sure many will say I should have kept Eudora, that it is *FAR*
superior to OE. May be but wifie isn't used to it. My wife is not stupid
but like many people she just doesn't "get" computers; for example, she
doesn't understand that all programs interface with the user in similar
ways and that a solution to some problem or difficulty in one can usually
be applied to a problem with another. Consequently, OE is better for her
and being better for her is better for me. Why me? Consider this...

HER - <shouting because we are at opposite ends of the house> Can you come
here?

ME - Why?

HER - This program won't do anything

ME - What program?

HER - My mail program

ME - OE or Mailwasher?

HER - OE I think

ME - What is wrong with it?

HER - It won't do anything

ME - Is it maximized? Does it cover the whole screen?

HER - Yes

ME - Well, minimize it and see if there is a message box under it

HER - How do I do that?

ME - Click the box with the "minus sign" at the upper right corner

ME (after a while) - Well? Did you minimize it?

HER - Yes. There was a thing under it.

ME - What does the thing say?

HER - It says that the program performed an illegal action and will be
shut down to protect my computer.

ME - Fine. Close the message box

HER - Will I lose my email?

ME - No

HER - OK, It's gone. How do I get my email back?

ME - Open OE.

The above exchange is fictitious but representative of many, many
exchanges over the years. I suspect it is familiar to many of you and is
why I dumped Eudora in favor of OE.

--

dadiOH
____________________________

dadiOH's dandies v3.06...
...a help file of info about MP3s, recording from
LP/cassette and tips & tricks on this and that.
Get it at http://mysite.verizon.net/xico

"The above exchange is fictitious but representative of many, many exchanges
over the years. I suspect it is familiar to many of you and is why I
dumped
Eudora in favor of OE."

Been there, heard that, got the hat, tee-shirt, and coffee mug

Glad you figured out the problem. Sometimes it is the simplest things, isn't
it?