Not able to send reports

[cbptracy]

Every time I try to send a 'Suspected Spyware Reporting
Tool' report, I get the following error message.

- An error occurred submitting the scan results. Please
check your internet proxy settings and try again. -

 

[Robin Walker [MVP]]

- An error occurred submitting the scan results. Please
check your internet proxy settings and try again. -

Could you try the following to provide more information:

1. Open a Command Prompt window.
2. Type the command:

proxycfg

and copy the exact results into a follow-up in this thread.

 

[Guest]

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

E:\Documents and Settings\Tracy>proxycfg
Microsoft (R) WinHTTP Default Proxy Configuration Tool
Copyright (c) Microsoft Corporation. All rights reserved.

Current WinHTTP proxy settings under:
HKEY_LOCAL_MACHINE\
SOFTWARE\Microsoft\Windows\CurrentVersion\Internet
Settings\Connections\
WinHttpSettings :

Direct access (no proxy server).

E:\Documents and Settings\Tracy>read.

 

[Robin Walker [MVP]]

Current WinHTTP proxy settings under:
HKEY_LOCAL_MACHINE\
SOFTWARE\Microsoft\Windows\CurrentVersion\Internet
Settings\Connections\
WinHttpSettings :

Direct access (no proxy server).

OK, thanks. Null result there, so that's not the problem.

Can you also confirm what proxy settings you have set for Internet Explorer:

Control panel, Internet Options, tab Connections, button LAN Settings.
Which option boxes are checked?
What data is set in the text boxes?

 

[Guest]

Automatic configuration, 2 blocks unchecked.
Proxy server, 2 blocks checked.
No text or data

-----Original Message-----

Current WinHTTP proxy settings under:
HKEY_LOCAL_MACHINE\
SOFTWARE\Microsoft\Windows\CurrentVersion\Internet
Settings\Connections\
WinHttpSettings :

Direct access (no proxy server).

OK, thanks. Null result there, so that's not the problem.

Can you also confirm what proxy settings you have set for Internet Explorer:

Control panel, Internet Options, tab Connections, button LAN Settings.
Which option boxes are checked?
What data is set in the text boxes?

--
Robin Walker [MVP Networking]
(e-mail address removed)


.

 

[Robin Walker [MVP]]

Automatic configuration, 2 blocks unchecked.
Proxy server, 2 blocks checked.
No text or data

Please try unchecking those two option boxes for "Proxy server" and try
sending an MSAS report again.