Norton Internet Security 2007 issue on Windows XP SP2 Home Edition

[Guest]

I just ordered Norton Internet Security 2007 2 year subscription upgrade.
After I installed onto my desktop pc(Windows XP SP2 Home Edition), everytime
when I start system, I continuously get four times error message window with
title "Data Execution Prevention - Microsoft Windows" and body text "To help
protect your computer. Windows has closed this program. Name: Windows
Explorer Publisher: Microsoft Corporation' with a botton "Close Message.

Then when I click "Close Message" button and the bottom text "Data Execution
Prevention helps protect against damage from viruses and other security
threats. What should I do ?". When I click "Close Message" button, I will get
another error message window with title "Project1 has encountered a problem
and needs to close. We are sorry for the inconvenience. " and body text "If
you were in middle of something, the information you were working on might be
lost. Please tell Microsoft about this problem. We have created an error
report that yopu can send to us. We will treat this report as confidential
and anonymous. To see what data this error report contains" follow with a
"click here" botton and three bottom bottons "Debug", "Send Error Report" and
"Don't Send".

When I click "click here" botton I will get another error message window
with title "explorer.exe" and major portion of body text like
"Error signature
EventType: BEX P1:explorer.exe P2:6.0.2900.2180 P3:41107ece
P4:explorer.exe P5:6.0.2900.2180 P6:41107ece P7:00001000
P8:c0000005 P9:00000008"

Can somebody has ever experienced this issue before and know how to resolve ?

Barry Wu

 

[Guest]

My reply is at the bottom of your message :

I just ordered Norton Internet Security 2007 2 year subscription upgrade.
After I installed onto my desktop pc(Windows XP SP2 Home Edition), everytime
when I start system, I continuously get four times error message window with
title "Data Execution Prevention - Microsoft Windows" and body text "To help
protect your computer. Windows has closed this program. Name: Windows
Explorer Publisher: Microsoft Corporation' with a botton "Close Message.

Then when I click "Close Message" button and the bottom text "Data Execution
Prevention helps protect against damage from viruses and other security
threats. What should I do ?". When I click "Close Message" button, I will get
another error message window with title "Project1 has encountered a problem
and needs to close. We are sorry for the inconvenience. " and body text "If
you were in middle of something, the information you were working on might be
lost. Please tell Microsoft about this problem. We have created an error
report that yopu can send to us. We will treat this report as confidential
and anonymous. To see what data this error report contains" follow with a
"click here" botton and three bottom bottons "Debug", "Send Error Report" and
"Don't Send".

When I click "click here" botton I will get another error message window
with title "explorer.exe" and major portion of body text like
"Error signature
EventType: BEX P1:explorer.exe P2:6.0.2900.2180 P3:41107ece
P4:explorer.exe P5:6.0.2900.2180 P6:41107ece P7:00001000
P8:c0000005 P9:00000008"

Can somebody has ever experienced this issue before and know how to resolve ?

Barry Wu

Hello Barry . I never use Norton software so I haven't experience this
problem . Here is what I advise you to do in order to fix this issue and save
your operating system :

1. Open Start->Programs->System Tools->System Restore
Choose the option to create a new restore point , write it a name (short
name) and press OK .

2. Open Start->Settings->Control Panel-> Add/Remove programs
and remove Norton antivirus . Follow the instructions

Reboot

Again in Add/Remove programs , search if you have any entrie for Symantec or
any Norton related thing and remove(uninstall) it . Reboot after that.

Open Control Panel -> Add/Remove programs and find LiveUpdate . Uninstall it
and restart .

Goto C:\Program files and manually delete all files and folders with names
Symantec , Norton and LiveUpdate


3. Now , go online and run Norton's removal tool to completely get rid of
Norton
http://service1.symantec.com/SUPPOR...sf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=

4. Immediately Open Start->Programs->System Tools->System Restore and choose
to restore your computer to a previous state in order to rollback all the
changes Norton have made to your system and the problems started
Restore to a state a day before you installed Norton.
Follow the instructions and reboot

6. Run Microsoft's Disk-Clean up
Goto Start -> Programs -> Accessories -> System Tools -> Disc Cleanup
choose your hard drives and check all the options (temp files , temp
internet files , old files ... ) and press OK

Protect_your_PC:
http://pandaman.my.contact.bg/Protect_your_PC.htm


Ask Symantec for a refund for your Norton and buy something better with
these money . I would recommend you NOD32 (www.eset.com)