No sound no sound what is the problem???

[D.]

I see several posts "No sound". I have looked. No solutions, unless
I missed something. It seems that MSN Messenger has voice channel or
p2p voice (however it handles it) and it isn't getting any better.

When me & a friend first downloaded & installed MSN Messenger, over a
half a year ago, we could type at each other, we could send webcams to
each other, we could send files to each other, but voice didn't work.
It'd say "connecting to so&so, but after a while it couldn't connect.
We tried every day for 5 days. No good. After a few weeks, we tried
again & it worked, That last a few months.

So it has been a battle. Lately, like for the past month and a half,
My friend could hear me, but I couldn't hear him. I also tried with a
few other people and voice probs. Now it is back to square one, we
can't hear each other. webcams/typing /files all OK. Voice voice
voice NO!

I'd sure like to get to the bottom of this. I am now behind a router.
But that shouldn't matter, because everything else works. & my friend
has always been behind first a hub & then a router.

What's happened is Microsoft is losing chat Customers with the
ongoing voice problems. We've been regular Yahoo Messenger customers
for a long time now. I don't know if it would have been different,
but it might. I am a member of a Yahoo chatroom group. & we all
always use Yahoo, however for file transfers we fire up MSN. That's
the one area where MSN has Yahoo beat. Yahoo has a limit on file
sizes while MSN is great about it.

Anyone - please give me a clue. Post some info, a website, something.
Why do so many people have voice issues with MSN Messenger? Is it
because I disabled Windows Messenger?

....D.

P.S. I went to a website that has older versions of many popular
programs. So I uninstalled MSN 6.2xx (the latest), downloaded an
older version & installed it just to se if maybe the version was a
problem, but the god darned thing first thing wanted to update to the
newer version & wouldn't let me not do it.

 

[Joel Estes]

The router is the problem. There are many posts on this newsgroups and
others such a NetMeeting, which discuss the problems with routers and how to
overcome, just do some research.

Joel

 

[D.]

The router is the problem. There are many posts on this newsgroups and
others such a NetMeeting, which discuss the problems with routers and how to
overcome, just do some research. >Joel

Ok, so file transfers & webcams & typing at each other are not
affected by the router, but voice is... OK, I can buy that. For some
odd reason MS has made it so.

As I stated, my friend has always been behind a router (hub at first,
then a router). And on & off, voice didn't work/worked/didn't
work/worked one way & not the other/didn't work either way... & I was
not using a router. Now I am. Not much seems to have changed.

I use Yahoo Messenger just fine behind a router. My Yahoo settings
are all the same as before when I wasn't hooked into a little home
network & behind a router No proxies. It just seems odd to me that
only voice is affected, and not always.

& I looked at many posts that the word "sound" in the title. of
course since I just subscribed, I did not download 40,000 headers. I
didn't look at "Netmeeting". I don't use netmeeting.

Where is the link to an MS page explaining why MSN Messenger can't do
voice behind a router, & how to tweak MSN to get it to work when it is
behind a router?

But now I will try to find something on being behind a router & also
netmeeting. I'll have to go back & download more headers. Just
though someone would know & reply. But I guess they got tired of
seeing post about sound problems....

....D.

---------------------

 

[Richard Berlin]

I do not believe it the router. I have similar problems and I have a
Microsoft Wireless Base router. I have been research for many weeks and
even called Microsoft for their router support. I seem to get it to
temporarily to work by plug my computer to the network or Microsoft had me
change to a static IP address. The pattern, if any, seems to be if I
change my IP it works for a short time.

I do not believe it would be this flaky if it was a router or firewall
issue. I had 3 computer behind the router, 1 worked the other 2 did not (at
one point in time). I believe the only difference was the one that worked
had an older version of the software. It has been upgraded and now I have
the issue on all 3 computers. However, they all work on the local LAN with
each other.

I mainly chat with 2 people who use dial up. The one person it ALWAYS never
connects the first time (the only consistent pattern). The 2nd time we can
connect, I can hear them great but they can not hear me. I have better luck
with the 2nd dial up person (however I do have the same issue). The weird
thing is that when I connect with the 2nd person first and it works, I can
usually connect to the first person. I have given up trying, waiting for a
new version and praying it will be fixed.

R

 

[...D.]

Thanks for confirming what i strongly suspected - MSN Messenger is badly
written, or it was written all right but from badly designed plans. My
Netgear router isn't blocking the sound port.

----------

I do not believe it the router. I have similar problems and I have a
Microsoft Wireless Base router. I have been research for many weeks and
even called Microsoft for their router support. I seem to get it to
temporarily to work by plug my computer to the network or Microsoft had me
change to a static IP address. The pattern, if any, seems to be if I
change my IP it works for a short time.

I do not believe it would be this flaky if it was a router or firewall
issue. I had 3 computer behind the router, 1 worked the other 2 did not (at
one point in time). I believe the only difference was the one that worked
had an older version of the software. It has been upgraded and now I have
the issue on all 3 computers. However, they all work on the local LAN with
each other.

I mainly chat with 2 people who use dial up. The one person it ALWAYS never
connects the first time (the only consistent pattern). The 2nd time we can
connect, I can hear them great but they can not hear me. I have better luck
with the 2nd dial up person (however I do have the same issue). The weird
thing is that when I connect with the 2nd person first and it works, I can
usually connect to the first person. I have given up trying, waiting for a
new version and praying it will be fixed.

R

....D.

 

[Els]

Thanks for confirming what i strongly suspected - MSN
Messenger is badly written, or it was written all right but
from badly designed plans. My Netgear router isn't
blocking the sound port.

Let me just confirm it isn't the router. How do I know?
I have the same problems, and I don't have a router.
It used to work. Sometimes not at once, but after trying a
couple of times (sometimes it depended on who initiated) it
would work. However, since a couple of weeks: no sound.
They can hear me, I can't hear them. It's a pita, really.

 

[Guest]

TryThis
I gathered that your contact is having difficulties hearing you during an audio conversation. This usually happens if your Quality of Service (QoS) Packet Scheduler is turned on.

To resolve the issue, please clear the Qos Packet Scheduler check box. Here are the steps:

1. Click Start, and then click Control Panel.
2. Click Network and Internet connections, and then click Network Connections.
3. Right-click the icon for the network or Internet connection, and then click Properties.
4. Clear the QoS Packet Scheduler check box, and then restart the computer.

For more information on QoS, please go to:
http://www.microsoft.com/whdc/hwdev/tech/network/qos/default.mspx