No control panel access

G

Guest

Can anyone help me regain access to my Control Panel???

I must have picked up some kind of bug off the net, now my Start menu does
not display a Control Panel link, only a Set Program defaults... link. Whben
I click on this it gives the error message "Operation cancelled due to
restrictions on your computer, ...check with administrator". If I try to
access Control Panel from My Computer I get the same error message. I have a
single home computer with only one account running, I tried to switch to
administrator account to see if one had been set up remotely, but there is
only one account showing.
I run AVG and Dr Antispy wirus ware. I also paid for and ran
winAntivirusPro, which seemed to be the start of many problems with my
system. I finally got rid of it and all it's automatic installs and updates,
through a combination of AVG, Ad-aware, and Dr Antispy, but I now have this
access problem to my Control panel.
Once before this happened while I was struggling with winAntivirus, and when
I reinstalled winAntivirus, I magically regained access to my Contrll Panel.
However due to the problems with that program I don't want to reload it.

Many thanks if you can help.
Spog Schultz
 
G

Guest

Hi

I have had the same problem after loading and running Norton 360 last week.
It has only affected the administrator account. I have access to control
panel on a non administrator account. Also looking for a fix as Symantec has
been of no help just sending me to MS who have nothing on the knowledge base.
 
F

Frank Saunders, MS-MVP OE/WM

Houseboatspog said:
Can anyone help me regain access to my Control Panel???

I must have picked up some kind of bug off the net, now my Start menu does
not display a Control Panel link, only a Set Program defaults... link.
Whben
I click on this it gives the error message "Operation cancelled due to
restrictions on your computer, ...check with administrator". If I try to
access Control Panel from My Computer I get the same error message. I
have a
single home computer with only one account running, I tried to switch to
administrator account to see if one had been set up remotely, but there is
only one account showing.
I run AVG and Dr Antispy wirus ware. I also paid for and ran
winAntivirusPro, which seemed to be the start of many problems with my
system. I finally got rid of it and all it's automatic installs and
updates,
through a combination of AVG, Ad-aware, and Dr Antispy, but I now have
this
access problem to my Control panel.
Once before this happened while I was struggling with winAntivirus, and
when
I reinstalled winAntivirus, I magically regained access to my Contrll
Panel.
However due to the problems with that program I don't want to reload it.

Many thanks if you can help.
Spog Schultz

Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing Messenger Plus, whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.
 
G

Guest

Hey,

I have encountered the same problem. I don't know where it came from. I
was running e-trust anti virus software which it seemed to bypass. I ran
Trend 'Housecall' online scnner and it detected a number of problems but said
they had to be manually removed, but when I tried this it logged me off the
web. I ran the new Windows Trial Version of LiveOneCare and it seemed to
detect the problme but sent a message to Microsoft indicating 8 virus/trojan
issues that it did not recognise and could not fix for me.

I have control panel gone of my system. I tried to access Windows system
access defaults and received the same message as you did.

When this started I received a message on my screen stating that my computer
was under threat from spyware and virus and that I should log into an
antispyware site to do a free scan. The site then defaulted to home page on
IE7 and I couldn't remove it. The site appeared to come from Latvia. I
suspect it is dubious.

I am going to contact Microsoft in Australia to seek help. It appear this
could be a new and very powerful threat.

Regards,

Platinum Knight
 
G

Guest

im actually trying to run norton 360 but i have to delete windows defender
but i have "limited access" somehow. norton doesn
' help you? reple please
 
G

Guest

really? a serios threat. I have had the same problem. a box keeps comming up
in the middle of me trying to do something saying something about spyware
making unarthorized copies. something like that. any who did you get your
problem fixed. please reply
 
G

Guest

Hey dentalboston,

No success in resolving yet. Sent email to microsoft and they emailed a
patch to resolve but this didn't work. Guess it's back to microsoft for help
- this time by phone I think.

Will write further if solution found.

Regards,

platinumknight222
 
G

Guest

Exactly what happened to me!! I downloaded the newest version of Spybot and
since I ran it I have got no more of those spywear messages . Then I was
able to get rid of the viruses. My computer seems to be running okay, but I
still cannot find my control panel. And if I right click on my desktop and
hit properties I still get the message that I have no access. How do I get
my control panel back??
 
F

Frank Saunders MS-MVP IE,OE/WM

conniem said:
Exactly what happened to me!! I downloaded the newest version of Spybot
and
since I ran it I have got no more of those spywear messages . Then I was
able to get rid of the viruses. My computer seems to be running okay, but
I
still cannot find my control panel. And if I right click on my desktop
and
hit properties I still get the message that I have no access. How do I
get
my control panel back??


Spybot may be blocking it. Try disabling Spybot.
 
G

Guest

I restated my computer and all of a sudden my control panel was back! But
now evertime I start up I get a message: cannot find
C:\WINDOWS\system32\printer.exe Spybot is also still notifying me of
changes when I start up and I'm not sure whether I should accept them or not.
I'm thinking I may have authorized something I shouldn't have.
 
F

Frank Saunders MS-MVP IE,OE/WM

conniem said:
I restated my computer and all of a sudden my control panel was back! But
now evertime I start up I get a message: cannot find
C:\WINDOWS\system32\printer.exe Spybot is also still notifying me of
changes when I start up and I'm not sure whether I should accept them or
not.
I'm thinking I may have authorized something I shouldn't have.


I can't tell from here.
 
G

Guest

I am also getting a message at startup: xlavba3.exe hs encountered a problem
and needed to close.
 
F

Frank Saunders MS-MVP IE,OE/WM

conniem said:
I am also getting a message at startup: xlavba3.exe hs encountered a
problem
and needed to close.

Spybot won't catch everything.
Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.
 

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