new hardware found printer

N

notisnotme

every time I boot know I get the new hardware found
windows and it shows a printer when I have only one
printer connected. I have removed and reinstalled it
over and over I have also done the things in article
298370 no help. How do I stop this?
 
N

noitisnotme

Fixed afte a lot of looking I found a item on yahoo
saying to go to divice manager then click on view then
show hidden devices and there I found at unknown device
removed it and that fixed it. As many times that I have
been to device manager did not know that there were
hidden devices and a option to look at the under view.
learn something everyday.
 
K

Kelly

Yup, they are there. More info, if ever needed. :blush:)

To remove Unknown or Other Devices: You can delete the non-present devices
from registry. To determine the hardware key of the device:

Go to Start/Run/CMD. At the command prompt, type the following commands and
press enter after each line:

set DEVMGR_SHOW_DETAILS=1
set DEVMGR_SHOW_NONPRESENT_DEVICES=1
start devmgmt.msc

Click the View menu and select Show hidden devices. Right click the device
you want to delete and click Properties. Click the Details tab.

Select Device Instance ID. The value of Device Instance ID is the hardware
key of the device.

For example, if you see the value is Root\Image\0000, the full hardware key
is: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\Image\0000

Then go to Start/Run/Regedit and navigate to the key. The data of the
Driver value is the software key of the device. Delete both the hardware
key and software key.
 
K

Kelly

This workaround is for an HP Printer, use accordingly:

1. When the Found New Hardware Wizard starts at startup of the computer,
click <next>.

2. When it asks you for the HP disk, (the next thing that will require a
response from you probably), click <ok>. However, do NOT insert the disk
into your CD-ROM drive.

3. On the next screen that comes up, there will be a button that is already
highlighted telling the wizard where to find the printer driver (which is
what it is looking for). This button will be pointing it at "other media,
CD-ROM,etc.

The trick is to DESELECT this button. At that point, the button for your C:
drive will become active and you can select the C: drive. It will also
probably be prompting you with the location for the already installed HP
printer driver that is somewhere on your C: drive. (If not, you need to
click browse and locate the driver).

4. After you have deselected the CDROM and selected the C: drive, click
<ok> (or <next>) The Wizard then makes a second copy of your printer driver
(and, by the way, creates a second "installed printer" in your Control
Panel/Printers). And then, the wizard finally completes and tells you that
you have successfully installed the new hardware.

5. On subsequent startup, the Wizard should then NOT run.
 
G

Guest

awesome, thank you very much! nothing helped but this :blush:) was driving me
crazy! thanks again :blush:)
 

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