Hi Sid,
Good to know you have resolved the issue by using System Restore. I think
that is a good solution if the issue just starts happening recently. If you
have any other questions in the future, please feel free to post here. We
are glad to be of assistance.
Thanks & Regards,
Ken Zhao
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
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4662
--------------------
| From: "Sid Price" <
[email protected]>
| References: <
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<#
[email protected]>
| Subject: Re: Network stops after time
| Date: Fri, 30 Sep 2005 17:29:26 -0600
| Lines: 946
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
| X-RFC2646: Format=Flowed; Original
| Message-ID: <
[email protected]>
| Newsgroups: microsoft.public.windowsxp.network_web
| NNTP-Posting-Host: 67-42-204-25.albq.qwest.net 67.42.204.25
| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP10.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windowsxp.network_web:62506
| X-Tomcat-NG: microsoft.public.windowsxp.network_web
|
| Thank you for you help. I was able to do system restore to a point just
| before the failed installation and that fixed the problem.
|
| Sid.
|
| --
| Sid Price's Software Tools.
|
http://www.Softtools.com
|
| | > Hi Sid,
| >
| > Thanks for your clarification.
| >
| > Based on your reply, the issue does not exist in Safe Mode with Network.
| > Therefore, I suspect this issue may be related to some third party
| > services, programs or device drivers. So I will suggest you try the
steps
| > to troubleshoot this issue:
| >
| > Please boot the system into a Clean Boot environment to see whether this
| > problem continues:
| >
| > 1. Unplug all the unnecessary devices, with only the keyboard, the mouse
| > left.
| > 2. Click Start, click Run, type "msconfig" (without the quotation
marks)
| > in
| > the Open box, and then click OK.
| > 3. In the Startup tab, click the "Disable All" button.
| > 4. In the Services tab, check the "Hide All Microsoft Services"
checkbox,
| > and then click the "Disable All" button.
| > 5. Click OK and restart your computer.
| >
| > If your issue is resolved at this point, repeat the process, but add one
| > check back each time to the list of files listed under the "Startup" and
| > "Services" menus until the issue reappears again, when this happens
follow
| > these steps:
| >
| > 1. Select the tab for the last file you enabled and remove the checks
from
| > each line in that file.
| > 2. Click the Apply button
| > 3. Reboot your computer and verify the issue has not reappeared.
| > 4. Replace each check mark one line at a time.
| > 5. Click the Apply button.
| > 6. Reboot your computer.
| >
| > When the issue reappears you will then know which line or command is
| > causing the issue.
| >
| > Reference:
| > ==================
| > 310560: How to troubleshoot by using the System Configuration utility in
| > Windows XP
| >
http://support.microsoft.com/kb/310560
| >
| > 316434: How to perform advanced clean-boot troubleshooting in Windows XP
| >
http://support.microsoft.com/?id=316434
| >
| > Hope that helps!
| >
| > Thanks & Regards,
| >
| > Ken Zhao
| >
| > Microsoft Online Partner Support
| > Get Secure! -
www.microsoft.com/security
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader so
| > that others may learn and benefit from your issue.
| > =====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| >
| >
| > Newsgroup Web Interface Upgrade
| > Please complete a one-time registration process on your first visit to
the
| > Partner Portal beginning July 11, 2005 at 9 A.M. PST by entering the
| > secure
| > code mspp2005 when prompted. This secure code will be valid for 6 months
| > after which you will need to update your registration by entering the
new
| > secure code. We will post announcements in the newsgroups prior to
| > expiration. Once you have entered the secure code mspp2005 , you will be
| > able to update your profile and access the the partner newsgroups.
Please
| > update your Favorites link to the newsgroups web page, your current link
| > will redirect until November 1, 2005.
| > Please post any comment, questions or concerns to the
| > microsoft.private.directaccess.partnerfeedback newsgroup. For more
| > information, please go to:
| >
https://partner.microsoft.com/global/technicalsupport/registeredsupport/4001
| > 4662
| >
| >
| > --------------------
| > | From: "Sid Price" <
[email protected]>
| > | References: <
[email protected]>
| > <
[email protected]>
| > <
[email protected]>
| > <
[email protected]>
| > <
[email protected]>
| > <
[email protected]>
| > <
[email protected]>
| > <
[email protected]>
| > | Subject: Re: Network stops after time
| > | Date: Thu, 29 Sep 2005 10:50:20 -0600
| > | Lines: 731
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
| > | X-RFC2646: Format=Flowed; Original
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
| > | Message-ID: <
[email protected]>
| > | Newsgroups: microsoft.public.windowsxp.network_web
| > | NNTP-Posting-Host: 67-42-204-25.albq.qwest.net 67.42.204.25
| > | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP15.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windowsxp.network_web:62460
| > | X-Tomcat-NG: microsoft.public.windowsxp.network_web
| > |
| > | The DHCP server is a part of the DSL modem I believe.
| > |
| > | As I stated earlier in the thread manually configuring the interface
| > does
| > | not
| > | fix the problem.
| > |
| > | I ran the PC in safe mode this morning for over 2 hours and the NIC
| > settings
| > | were not lost. On return to normal mode the setting was lost withing 5
| > | minutes.
| > |
| > | I look forward to your comments and help, thank you,
| > | Sid.
| > |
| > | --
| > | Sid Price's Software Tools.
| > |
http://www.Softtools.com
| > |
| > | | > | > Hi Sid,
| > | >
| > | > After reviewing the whole thread, I notice the issue starts
occurring
| > | > after
| > | > the failed installation of DSL modem. Could you temporarily remove
the
| > DSL
| > | > modem to see if the issue still occurs?
| > | >
| > | > Based on my experience, if the gateway lost intermittently, I think
it
| > may
| > | > be related to the following reasons:
| > | > 1. Problem on NIC
| > | > 2. Problem on DHCP Server
| > | >
| > | > Based on your description, I have little confusion on your network
| > | > environment. Could you help me confirm some information as below?
| > | >
| > | > 1. If you are using a DHCP server, where is DHCP server? Do you
have a
| > | > router as DHCP server in the network?
| > | > 2. After you configure the Gateway IP manually, does it always lost
| > from
| > | > the IP configuration UI or IPCONFIG /ALL after some time?
| > | >
| > | > I suggest we restart the computer in Safe Mode with Network to see
if
| > the
| > | > problem also occurs in this mode. Safe Mode loads a minimally
| > | > protected-mode configuration, disabling Windows device drivers and
| > using
| > | > the standard VGA display adapter.
| > | >
| > | > 1. Restart the computer.
| > | > 2. Keep pressing F8 key until the Windows Startup menu appears.
| > | > 3. Choose the Safe Mode with Network, and press Enter.
| > | >
| > | > Note: Some third party applications and some hardware device cannot
be
| > | > used
| > | > during Safe Mode. You will temporarily be unable to connect to the
| > | > Internet
| > | > temporarily while in Safe Mode.
| > | >
| > | > I am standing by for your feedback.
| > | >
| > | > Thanks & Regards,
| > | >
| > | > Ken Zhao
| > | >
| > | > Microsoft Online Partner Support
| > | > Get Secure! -
www.microsoft.com/security
| > | >
| > | > =====================================================
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from your issue.
| > | > =====================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > | > rights.
| > | >
| > | >
| > | > Newsgroup Web Interface Upgrade
| > | > Please complete a one-time registration process on your first visit
to
| > the
| > | > Partner Portal beginning July 11, 2005 at 9 A.M. PST by entering the
| > | > secure
| > | > code mspp2005 when prompted. This secure code will be valid for 6
| > months
| > | > after which you will need to update your registration by entering
the
| > new
| > | > secure code. We will post announcements in the newsgroups prior to
| > | > expiration. Once you have entered the secure code mspp2005 , you
will
| > be
| > | > able to update your profile and access the the partner newsgroups.
| > Please
| > | > update your Favorites link to the newsgroups web page, your current
| > link
| > | > will redirect until November 1, 2005.
| > | > Please post any comment, questions or concerns to the
| > | > microsoft.private.directaccess.partnerfeedback newsgroup. For more
| > | > information, please go to:
| > | >
| >
https://partner.microsoft.com/global/technicalsupport/registeredsupport/4001
| > | > 4662
| > | >
| > | >
| > | > --------------------
| > | > | From: "Sid Price" <
[email protected]>
| > | > | References: <
[email protected]>
| > | > <
[email protected]>
| > | > <
[email protected]>
| > | > <
[email protected]>
| > | > <
[email protected]>
| > | > <
[email protected]>
| > | > | Subject: Re: Network stops after time
| > | > | Date: Wed, 28 Sep 2005 09:12:37 -0600
| > | > | Lines: 535
| > | > | X-Priority: 3
| > | > | X-MSMail-Priority: Normal
| > | > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
| > | > | X-RFC2646: Format=Flowed; Original
| > | > | Message-ID: <
[email protected]>
| > | > | Newsgroups: microsoft.public.windowsxp.network_web
| > | > | NNTP-Posting-Host: 67-42-204-25.albq.qwest.net 67.42.204.25
| > | > | Path:
| > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!tk2msftngp13.phx.gbl
| > | > | Xref: TK2MSFTNGXA01.phx.gbl
| > microsoft.public.windowsxp.network_web:62376
| > | > | X-Tomcat-NG: microsoft.public.windowsxp.network_web
| > | > |
| > | > | NO I am not using ICS, all computers are connected to a switch,
as
| > is
| > | > the
| > | > | modem.
| > | > |
| > | > | I ran IPCONFIG /RELEASE and the result was:
| > | > |
| > | > | C:\Documents and Settings\Sid>ipconfig /release
| > | > |
| > | > | Windows IP Configuration
| > | > |
| > | > | Ethernet adapter VistaMax Network:
| > | > | Connection-specific DNS Suffix . :
| > | > | IP Address. . . . . . . . . . . . : 137.237.207.100
| > | > | Subnet Mask . . . . . . . . . . . : 255.255.0.0
| > | > | Default Gateway . . . . . . . . . : 137.237.207.100
| > | > |
| > | > | Ethernet adapter ExtraNet:
| > | > | Connection-specific DNS Suffix . :
| > | > | IP Address. . . . . . . . . . . . : 0.0.0.0
| > | > | Subnet Mask . . . . . . . . . . . : 0.0.0.0
| > | > | Default Gateway . . . . . . . . . :
| > | > |
| > | > | Ethernet adapter {08FB32F0-CE9D-4112-9309-78EC3B3429DF}:
| > | > | Connection-specific DNS Suffix . :
| > | > | IP Address. . . . . . . . . . . . : 0.0.0.0
| > | > | Subnet Mask . . . . . . . . . . . : 0.0.0.0
| > | > | Default Gateway . . . . . . . . . :
| > | > |
| > | > | Then IPCONFIG /RENEW:
| > | > |
| > | > | C:\Documents and Settings\Sid>ipconfig /renew
| > | > |
| > | > | Windows IP Configuration
| > | > |
| > | > | An error occurred while renewing interface : unable to contact
your
| > | > DHCP
| > | > | server
| > | > | . Request has timed out.
| > | > |
| > | > | Ethernet adapter VistaMax Network:
| > | > |
| > | > | Connection-specific DNS Suffix . :
| > | > | IP Address. . . . . . . . . . . . : 137.237.207.100
| > | > | Subnet Mask . . . . . . . . . . . : 255.255.0.0
| > | > | Default Gateway . . . . . . . . . : 137.237.207.100
| > | > |
| > | > | Ethernet adapter ExtraNet:
| > | > | Connection-specific DNS Suffix . : domain.actdsltmp
| > | > | IP Address. . . . . . . . . . . . : 192.168.0.2
| > | > | Subnet Mask . . . . . . . . . . . : 255.255.255.0
| > | > | Default Gateway . . . . . . . . . : 192.168.0.1
| > | > |
| > | > | Ethernet adapter {08FB32F0-CE9D-4112-9309-78EC3B3429DF}:
| > | > | Connection-specific DNS Suffix . :
| > | > | Autoconfiguration IP Address. . . : 169.254.241.150
| > | > | Subnet Mask . . . . . . . . . . . : 255.255.0.0
| > | > | Default Gateway . . . . . . . . . :
| > | > |
| > | > | It was not surprising that the "RENEW" could not find the DHCP
| > server
| > | > since
| > | > | the "RELEASE" had reset the settings.
| > | > |
| > | > | After the above actions the internet connection was good for a
| > little
| > | > while
| > | > | and then failed in the same manner, i.e. loss of the gateway
| > setting.
| > | > |
| > | > | Sid.
| > | > | --
| > | > | Sid Price's Software Tools.
| > | > |
http://www.Softtools.com
| > | > |
| > | > | | > | > | > Hi Sid,
| > | > | >
| > | > | > Do you use ICS on the problematic Windows XP machine?
| > | > | >
| > | > | > Please try IPCONFIG/Release or Renew, what is the result when
the
| > | > issue
| > | > | > occurs?
| > | > | >
| > | > | > Thanks & Regards,
| > | > | >
| > | > | > Ken Zhao
| > | > | >
| > | > | > Microsoft Online Partner Support
| > | > | > Get Secure! -
www.microsoft.com/security
| > | > | >
| > | > | > =====================================================
| > | > | > When responding to posts, please "Reply to Group" via your
| > newsreader
| > | > so
| > | > | > that others may learn and benefit from your issue.
| > | > | > =====================================================
| > | > | > This posting is provided "AS IS" with no warranties, and
confers
| > no
| > | > | > rights.
| > | > | >
| > | > | >
| > | > | > Newsgroup Web Interface Upgrade
| > | > | > Please complete a one-time registration process on your first
| > visit
| > to
| > | > the
| > | > | > Partner Portal beginning July 11, 2005 at 9 A.M. PST by
entering
| > the
| > | > | > secure
| > | > | > code mspp2005 when prompted. This secure code will be valid for
6
| > | > months
| > | > | > after which you will need to update your registration by
entering
| > the
| > | > new
| > | > | > secure code. We will post announcements in the newsgroups prior
to
| > | > | > expiration. Once you have entered the secure code mspp2005 , you
| > will
| > | > be
| > | > | > able to update your profile and access the the partner
newsgroups.
| > | > Please
| > | > | > update your Favorites link to the newsgroups web page, your
| > current
| > | > link
| > | > | > will redirect until November 1, 2005.
| > | > | > Please post any comment, questions or concerns to the
| > | > | > microsoft.private.directaccess.partnerfeedback newsgroup. For
more
| > | > | > information, please go to:
| > | > | >
| > | >
| >
https://partner.microsoft.com/global/technicalsupport/registeredsupport/4001
| > | > | > 4662
| > | > | >
| > | > | >
| > | > | > --------------------
| > | > | > | From: "Sid Price" <
[email protected]>
| > | > | > | References: <
[email protected]>
| > | > | > <
[email protected]>
| > | > | > <
[email protected]>
| > | > | > <
[email protected]>
| > | > | > | Subject: Re: Network stops after time
| > | > | > | Date: Tue, 27 Sep 2005 08:19:06 -0600
| > | > | > | Lines: 342
| > | > | > | X-Priority: 3
| > | > | > | X-MSMail-Priority: Normal
| > | > | > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
| > | > | > | X-RFC2646: Format=Flowed; Original
| > | > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
| > | > | > | Message-ID: <
[email protected]>
| > | > | > | Newsgroups: microsoft.public.windowsxp.network_web
| > | > | > | NNTP-Posting-Host: 67-42-204-25.albq.qwest.net 67.42.204.25
| > | > | > | Path:
| > | > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!tk2msftngp13.phx.gbl
| > | > | > | Xref: TK2MSFTNGXA01.phx.gbl
| > | > microsoft.public.windowsxp.network_web:62319
| > | > | > | X-Tomcat-NG: microsoft.public.windowsxp.network_web
| > | > | > |
| > | > | > | Hello,
| > | > | > |
| > | > | > | I suspect that the issue is NOT the NIC. If you read all of
this
| > | > thread
| > | > | > you
| > | > | > | will note that the issue started after a failed installation
of
| > my
| > | > DSL
| > | > | > | modem, the modem was eventually installed manually with
| > instructions
| > | > | > from
| > | > | > | QWest support.
| > | > | > |
| > | > | > | I have not tried IPConfig/Release or Renew yet, I will do so
| > when
| > | > the
| > | > | > | problem next occurs.
| > | > | > |
| > | > | > | I do NOT suspect the modem since there are other PCs on the
| > network
| > | > that
| > | > | > are
| > | > | > | working fine, including a PC using XP Pro.
| > | > | > |
| > | > | > | All service packs are installed, windows update (automatic) is
| > | > | > installed.
| > | > | > |
| > | > | > | At the suggestion of Chuck earlier in this thread I have
| > download,
| > | > | > | installed, and I am monitoring the PC with PingPlotter.
| > | > | > |
| > | > | > | The setting of gateway is NOT lost when I use
| > IPConfig/SetClassID, I
| > | > am
| > | > | > not
| > | > | > | doing that.
| > | > | > |
| > | > | > | Your further comments would be much appreciated, as you can
| > imagine
| > | > this
| > | > | > is
| > | > | > | a very frustrating problem.
| > | > | > |
| > | > | > | Thank you,
| > | > | > | Sid.
| > | > | > | --
| > | > | > | Sid Price's Software Tools.
| > | > | > |
http://www.Softtools.com
| > | > | > |
| > message
| > | > | > | | > | > | > | > Hi Sid,
| > | > | > | >
| > | > | > | > For your current situation, if reset TCP/IP can help you
| > resolve
| > | > the
| > | > | > | > issue.
| > | > | > | > I believe the issue should not be related to TCP/IP
components
| > in
| > | > | > Windows
| > | > | > | > XP. From your description, it seems that the issue only
occurs
| > on
| > | > the
| > | > | > | > Gateway setting. I suspect it may be related to the NIC or
DSL
| > | > modem.
| > | > | > | > Could
| > | > | > | > you replace the problematic NIC to test the issue again?
| > | > | > | >
| > | > | > | > If the problem persists, can you use IPCONFIG /Release or
| > /Renew
| > | > to
| > | > | > | > restore
| > | > | > | > all IP configurations on the NIC?
| > | > | > | >
| > | > | > | > In addition, have you installed the Service Pack 2 on the
| > | > problematic
| > | > | > | > Windows XP machine? If not, I recommend you download and
| > install
| > | > the
| > | > | > full
| > | > | > | > installation package of Windows XP Service Pack 2 from the
| > | > following
| > | > | > link:
| > | > | > | >
| > | > | >
| > | >
| >
<
http://www.microsoft.com/downloads/details.aspx?FamilyId=049C9DBE-3B8E-4F30
| > | > | > | > -8245-9E368D3CDB5A&displaylang=en>
| > | > | > | >
| > | > | > | > I have found the following articles that may be helpful:
| > | > | > | > 814155: How to use Ping.exe to check your Microsoft
Broadband
| > | > Network
| > | > | > | > Adapter
| > | > | > | >
http://support.microsoft.com/default.aspx?scid=kb;en-us;814155
| > | > | > | >
| > | > | > | > 833434: Default gateway and static route settings lost when
| > you
| > | > use
| > | > | > the
| > | > | > | > IPCONFIG /SETCLASSID command
| > | > | > | >
http://support.microsoft.com/default.aspx?scid=kb;en-us;833434
| > | > | > | >
| > | > | > | > Thanks & Regards,
| > | > | > | >
| > | > | > | > Ken Zhao
| > | > | > | >
| > | > | > | > Microsoft Online Partner Support
| > | > | > | > Get Secure! -
www.microsoft.com/security
| > | > | > | >
| > | > | > | > =====================================================
| > | > | > | > When responding to posts, please "Reply to Group" via your
| > | > newsreader
| > | > | > so
| > | > | > | > that others may learn and benefit from your issue.
| > | > | > | > =====================================================
| > | > | > | > This posting is provided "AS IS" with no warranties, and
| > confers
| > | > no
| > | > | > | > rights.
| > | > | > | >
| > | > | > | >
| > | > | > | > Newsgroup Web Interface Upgrade
| > | > | > | > Please complete a one-time registration process on your
first
| > | > visit
| > | > to
| > | > | > the
| > | > | > | > Partner Portal beginning July 11, 2005 at 9 A.M. PST by
| > entering
| > | > the
| > | > | > | > secure
| > | > | > | > code mspp2005 when prompted. This secure code will be valid
| > for
| > 6
| > | > | > months
| > | > | > | > after which you will need to update your registration by
| > entering
| > | > the
| > | > | > new
| > | > | > | > secure code. We will post announcements in the newsgroups
| > prior
| > to
| > | > | > | > expiration. Once you have entered the secure code mspp2005
,
| > you
| > | > will
| > | > | > be
| > | > | > | > able to update your profile and access the the partner
| > newsgroups.
| > | > | > Please
| > | > | > | > update your Favorites link to the newsgroups web page, your
| > | > current
| > | > | > link
| > | > | > | > will redirect until November 1, 2005.
| > | > | > | > Please post any comment, questions or concerns to the
| > | > | > | > microsoft.private.directaccess.partnerfeedback newsgroup.
For
| > more
| > | > | > | > information, please go to:
| > | > | > | >
| > | > | >
| > | >
| >
https://partner.microsoft.com/global/technicalsupport/registeredsupport/4001
| > | > | > | > 4662
| > | > | > | >
| > | > | > | >
| > | > | > | > --------------------
| > | > | > | > | From: "Sid Price" <
[email protected]>
| > | > | > | > | References: <
[email protected]>
| > | > | > | > <
[email protected]>
| > | > | > | > | Subject: Re: Network stops after time
| > | > | > | > | Date: Mon, 26 Sep 2005 09:38:14 -0600
| > | > | > | > | Lines: 184
| > | > | > | > | X-Priority: 3
| > | > | > | > | X-MSMail-Priority: Normal
| > | > | > | > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
| > | > | > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
| > | > | > | > | X-RFC2646: Format=Flowed; Original
| > | > | > | > | Message-ID: <
[email protected]>
| > | > | > | > | Newsgroups: microsoft.public.windowsxp.network_web
| > | > | > | > | NNTP-Posting-Host: 67-42-204-25.albq.qwest.net
67.42.204.25
| > | > | > | > | Path:
| > | > | > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP12.phx.gbl
| > | > | > | > | Xref: TK2MSFTNGXA01.phx.gbl
| > | > | > microsoft.public.windowsxp.network_web:62276
| > | > | > | > | X-Tomcat-NG: microsoft.public.windowsxp.network_web
| > | > | > | > |
| > | > | > | > | Thank you for your input. I do not have a replacement
modem
| > to
| > | > | > | > substitute. I
| > | > | > | > | have performed the IP reset procedure and the failure
| > persists.
| > | > Any
| > | > | > | > other
| > | > | > | > | suggestions would be much appreciated.
| > | > | > | > |
| > | > | > | > | Sid.
| > | > | > | > |
| > | > | > | > | --
| > | > | > | > | Sid Price's Software Tools.
| > | > | > | > |
http://www.Softtools.com
| > | > | > | > |
| > | > message
| > | > | > | > | | > | > | > | > | > Hello Sid,
| > | > | > | > | >
| > | > | > | > | > Thank you for using newsgroup!
| > | > | > | > | >
| > | > | > | > | > After reviewing the thread, to narrow down the issue, I
| > would
| > | > like
| > | > | > to
| > | > | > | > | > provide you with my suggestions for your reference:
| > | > | > | > | >
| > | > | > | > | > Suggestion1.
| > | > | > | > | > ================
| > | > | > | > | > To narrow the root cause of the issue, please
temporarily
| > | > remove
| > | > | > the
| > | > | > | > NIC
| > | > | > | > | > for a small development network.
| > | > | > | > | >
| > | > | > | > | > Suggestion2.
| > | > | > | > | > ================
| > | > | > | > | > If possible, please move the problematic NIC to other
| > slots
| > to
| > | > see
| > | > | > if
| > | > | > | > the
| > | > | > | > | > issue still occurs.
| > | > | > | > | >
| > | > | > | > | > Suggestion3.
| > | > | > | > | > ================
| > | > | > | > | > When the issue occurs, please double-confirm if the
| > | > problematic
| > | > | > NIC
| > | > | > | > have
| > | > | > | > | > gained proper IP (IP address, Gateway, DNS server
etc.).
| > If
| > | > you
| > | > | > have
| > | > | > | > not
| > | > | > | > | > gained those IP addresses, I will suggest you
temporarily
| > | > replace
| > | > | > the
| > | > | > | > DSL
| > | > | > | > | > modem to see if the issue still occurs.
| > | > | > | > | >
| > | > | > | > | > Suggestion4.
| > | > | > | > | > ================
| > | > | > | > | > If the problem only occurs on the specific Windows XP
| > machine,
| > | > | > also
| > | > | > | > you
| > | > | > | > | > may
| > | > | > | > | > follow these steps to reset TCP/IP in Windows XP.
| > | > | > | > | >
| > | > | > | > | > WARNING: If you use Registry Editor incorrectly, you may
| > cause
| > | > | > serious
| > | > | > | > | > problems that may require you to reinstall your
operating
| > | > system.
| > | > | > | > | > Microsoft
| > | > | > | > | > cannot guarantee that you can solve problems that result
| > from
| > | > | > using
| > | > | > | > | > Registry Editor incorrectly. Use Registry Editor at
your
| > own
| > | > risk.
| > | > | > Use
| > | > | > | > | > Registry Editor to delete the Winsock and Winsock2
| > registry
| > | > | > entries,
| > | > | > | > then
| > | > | > | > | > reinstall TCP/IP.
| > | > | > | > | >
| > | > | > | > | > Delete the Corrupted Registry Entries
| > | > | > | > | > 1. Click "Start", and then click "Run".
| > | > | > | > | > 2. In the "Open" box, type "regedit" (without the
| > quotation
| > | > | > marks),
| > | > | > | > and
| > | > | > | > | > then click "OK".
| > | > | > | > | > 3. In Registry Editor, expand
| > | > | > | > | > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services,
| > | > right-click
| > | > | > | > | > "Winsock", and then click "Delete". When you are
prompted
| > to
| > | > | > confirm
| > | > | > | > the
| > | > | > | > | > deletion, click "Yes".
| > | > | > | > | > 4. Right-click "Winsock2", click "Delete", and then
click
| > | > "Yes".
| > | > | > | > | >
| > | > | > | > | > Install TCP/IP on the computer
| > | > | > | > | > 1. In Control Panel, double-click "Network Connections",
| > | > | > right-click
| > | > | > | > | > "Local
| > | > | > | > | > Area Connection", and then click "Properties".
| > | > | > | > | > 2. Click "Install".
| > | > | > | > | > 3. In the "Select Network Component Type" dialog box,
| > click
| > | > | > | > "Protocol",
| > | > | > | > | > and
| > | > | > | > | > then click "Add".
| > | > | > | > | > 4. Click on Have Disk.
| > | > | > | > | > 5. Then type in the Copy files from box
"c:\windows\inf",
| > | > click
| > | > | > OK.
| > | > | > DO
| > | > | > | > NOT
| > | > | > | > | > browse to this directory.
| > | > | > | > | > 6. Under "Network Protocol", click "Internet Protocol
| > | > (TCP/IP)",
| > | > | > and
| > | > | > | > then
| > | > | > | > | > click "OK".
| > | > | > | > | > 7. When the protocol is installed, click "Close".
| > | > | > | > | > 8. Restart the computer.
| > | > | > | > | >
| > | > | > | > | > Reset TCP/IP on a Windows XP Computer
| > | > | > | > | >
| > | > | > | > | > In Windows XP, the TCP/IP stack is a core component of
the
| > | > | > operating
| > | > | > | > | > system; therefore, you cannot remove TCP/IP in Windows
XP.
| > In
| > | > | > Windows
| > | > | > | > XP,
| > | > | > | > | > a
| > | > | > | > | > reset command is available in the IP context of the
| > NetShell
| > | > | > utility.
| > | > | > | > When
| > | > | > | > | > this command is run, it rewrites pertinent registry keys
| > that
| > | > are
| > | > | > used
| > | > | > | > by
| > | > | > | > | > the TCP/IP stack. This generates the same result as the
| > | > removal
| > | > | > and
| > | > | > | > the
| > | > | > | > | > reinstallation of the protocol.
| > | > | > | > | > To reset TCP/IP, follow these steps:
| > | > | > | > | > 1. Open a command prompt.
| > | > | > | > | > 2. Type "netsh int ip reset resetlog.txt" (without the
| > | > quotation
| > | > | > | > marks),
| > | > | > | > | > and then press ENTER.
| > | > | > | > | >
| > | > | > | > | > 299357: How to reset Internet Protocol (TCP/IP) in
Windows
| > XP
| > | > | > | > | >
| >
http://support.microsoft.com/default.aspx?scid=kb;en-us;299357
| > | > | > | > | >
| > | > | > | > | > Hope the information helps!
| > | > | > | > | >
| > | > | > | > | > Thanks & Regards,
| > | > | > | > | >
| > | > | > | > | > Ken Zhao
| > | > | > | > | >
| > | > | > | > | > Microsoft Online Partner Support
| > | > | > | > | > Get Secure! -
www.microsoft.com/security
| > | > | > | > | >
| > | > | > | > | > =====================================================
| > | > | > | > | > When responding to posts, please "Reply to Group" via
your
| > | > | > newsreader
| > | > | > | > so
| > | > | > | > | > that others may learn and benefit from your issue.
| > | > | > | > | > =====================================================
| > | > | > | > | > This posting is provided "AS IS" with no warranties, and
| > | > confers
| > | > | > no
| > | > | > | > | > rights.
| > | > | > | > | >
| > | > | > | > | > Newsgroup Web Interface Upgrade
| > | > | > | > | > Please complete a one-time registration process on your
| > first
| > | > | > visit
| > | > | > to
| > | > | > | > the
| > | > | > | > | > Partner Portal beginning July 11, 2005 at 9 A.M. PST by
| > | > entering
| > | > | > the
| > | > | > | > | > secure
| > | > | > | > | > code mspp2005 when prompted. This secure code will be
| > valid
| > | > for
| > | > 6
| > | > | > | > months
| > | > | > | > | > after which you will need to update your registration by
| > | > entering
| > | > | > the
| > | > | > | > new
| > | > | > | > | > secure code. We will post announcements in the
newsgroups
| > | > prior
| > | > to
| > | > | > | > | > expiration. Once you have entered the secure code
mspp2005
| > ,
| > | > you
| > | > | > will
| > | > | > | > be
| > | > | > | > | > able to update your profile and access the the partner
| > | > newsgroups.
| > | > | > | > Please
| > | > | > | > | > update your Favorites link to the newsgroups web page,
| > your
| > | > | > current
| > | > | > | > link
| > | > | > | > | > will redirect until November 1, 2005.
| > | > | > | > | > Please post any comment, questions or concerns to the
| > | > | > | > | > microsoft.private.directaccess.partnerfeedback
newsgroup.
| > For
| > | > more
| > | > | > | > | > information, please go to:
| > | > | > | > | >
| > | > | > | >
| > | > | >
| > | >
| >
https://partner.microsoft.com/global/technicalsupport/registeredsupport/4001
| > | > | > | > | > 4662
| > | > | > | > | >
| > | > | > | > | >
| > | > | > | > | > --------------------
| > | > | > | > | > | From: "Sid Price" <
[email protected]>
| > | > | > | > | > | Subject: Network stops after time
| > | > | > | > | > | Date: Sat, 24 Sep 2005 10:37:28 -0600
| > | > | > | > | > | Lines: 26
| > | > | > | > | > | X-Priority: 3
| > | > | > | > | > | X-MSMail-Priority: Normal
| > | > | > | > | > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
| > | > | > | > | > | X-MimeOLE: Produced By Microsoft MimeOLE
V6.00.2900.2180
| > | > | > | > | > | X-RFC2646: Format=Flowed; Original
| > | > | > | > | > | Message-ID: <
[email protected]>
| > | > | > | > | > | Newsgroups: microsoft.public.windowsxp.network_web
| > | > | > | > | > | NNTP-Posting-Host: 67-42-204-25.albq.qwest.net
| > 67.42.204.25
| > | > | > | > | > | Path:
| > | > | > | >
| > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
| > | > | > | > | > | Xref: TK2MSFTNGXA01.phx.gbl
| > | > | > | > microsoft.public.windowsxp.network_web:62140
| > | > | > | > | > | X-Tomcat-NG: microsoft.public.windowsxp.network_web
| > | > | > | > | > |
| > | > | > | > | > | I just installed QWest DSL and their installation
wizard
| > (or
| > | > use
| > | > | > of
| > | > | > | > the
| > | > | > | > | > XP
| > | > | > | > | > | network wizard) has really screwed up my network
| > interface.
| > | > I
| > | > | > have
| > | > | > | > XP
| > | > | > | > | > Pro
| > | > | > | > | > | (all service packs/patches), two NICs, one for my home
| > | > office
| > | > | > | > network
| > | > | > | > | > and
| > | > | > | > | > | one for a small development network of embedded
devices.
| > The
| > | > | > home
| > | > | > | > office
| > | > | > | > | > NIC
| > | > | > | > | > | is the one the DSL modem is attached to. Other
computers
| > do
| > | > not
| > | > | > seem
| > | > | > | > to
| > | > | > | > | > have
| > | > | > | > | > | the same issue, they are still set exactly how they
were
| > to
| > | > run
| > | > | > with
| > | > | > | > the
| > | > | > | > | > | previous internet access (Direcway).
| > | > | > | > | > |
| > | > | > | > | > | I ran the CD installer on my PC and it never worked. I
| > ended
| > | > up
| > | > | > | > calling
| > | > | > | > | > | QWest and getting help to do a manual installation.
All
| > | > seemed
| > | > | > to
| > | > | > | > work
| > | > | > | > | > fine
| > | > | > | > | > | except that after some time (not sure how long or if
| > | > inactivity
| > | > | > is
| > | > | > | > the
| > | > | > | > | > key)
| > | > | > | > | > | my PC has no connection to the internet. IE reports a
| > server
| > | > not
| > | > | > | > found
| > | > | > | > | > or
| > | > | > | > | > | DNS error and Outlook can not connect to the mail
| > server.
| > If
| > | > I
| > | > | > | > disable
| > | > | > | > | > the
| > | > | > | > | > | NIC and then re-enable it all is well again.
| > | > | > | > | > |
| > | > | > | > | > | Can anyone give me some pointers as to what is going
on
| > here
| > | > and
| > | > | > | > maybe
| > | > | > | > | > how
| > | > | > | > | > | to fix it.
| > | > | > | > | > |
| > | > | > | > | > | Thanks,
| > | > | > | > | > | Sid.
| > | > | > | > | > |
| > | > | > | > | > | --
| > | > | > | > | > | Sid Price's Software Tools.
| > | > | > | > | > |
http://www.Softtools.com
| > | > | > | > | > |
| > | > | > | > | > |
| > | > | > | > | > |
| > | > | > | > | >
| > | > | > | > |
| > | > | > | > |
| > | > | > | > |
| > | > | > | >
| > | > | > |
| > | > | > |
| > | > | > |
| > | > | >
| > | > |
| > | > |
| > | > |
| > | >
| > |
| > |
| > |
| > |
| >
|
|
|
