Network Setup error

G

Guest

I have been running the Network Setup Wizard on my XP Pro PC. I have a
D-Link Router which is connected to my cable modem. I have another PC
connected to the router. When I run the Network Setup Wizard, I get an error
message that says, Spooler SubSystem App encountered a problem and needs to
shut down. After I clear the error box, the wizard continues for a moment
but all testing proves that the network was not set up. I followed the
instructions at MS Knowledge Base for this error (which pertains to
printers) but it does not seem to apply nor does it solve the problem. Any
suggestions?
 
R

Richard G. Harper

Open a command prompt and type the following, then press Enter:

NET STOP SPOOLER

Then run the network setup wizard. When it's complete, go back to the
command prompt and type the following, then press Enter:

NET START SPOOLER

That should get you set up.

--
Richard G. Harper [MVP Win9x] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm
 
E

Eric Cross [MVP]

Greetings Tim,

Richard's suggestion will work and is a workground by stopping the spooler
service before running the Network Setup Wizard. However, a fix is available
by obtaining the latest service pack for Windows XP. Download and install
Service Pack 2 (SP2). This will also ensure you are protecting yourself
against the latest security issues by downloading the latest updates and
fixes to known problems.

________________
Eric Cross
Microsoft MVP (Windows Networking)
http://mvp.support.microsoft.com


Richard G. Harper said:
Open a command prompt and type the following, then press Enter:

NET STOP SPOOLER

Then run the network setup wizard. When it's complete, go back to the
command prompt and type the following, then press Enter:

NET START SPOOLER

That should get you set up.

--
Richard G. Harper [MVP Win9x] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Tim said:
I have been running the Network Setup Wizard on my XP Pro PC. I have a
D-Link Router which is connected to my cable modem. I have another PC
connected to the router. When I run the Network Setup Wizard, I get an
error
message that says, Spooler SubSystem App encountered a problem and needs
to
shut down. After I clear the error box, the wizard continues for a moment
but all testing proves that the network was not set up. I followed the
instructions at MS Knowledge Base for this error (which pertains to
printers) but it does not seem to apply nor does it solve the problem.
Any
suggestions?
Click to expand...
Click to expand...
 
G

Guest

I will give that a try. His suggestion allowed me to complete the Network
Setup Wizard but I still cannot connect to the network nor can my other PC
see the old PC on the network. I tried a ping to the other PC and it failed.
Will SP2 resolve all of this?

Eric Cross said:
Greetings Tim,

Richard's suggestion will work and is a workground by stopping the spooler
service before running the Network Setup Wizard. However, a fix is available
by obtaining the latest service pack for Windows XP. Download and install
Service Pack 2 (SP2). This will also ensure you are protecting yourself
against the latest security issues by downloading the latest updates and
fixes to known problems.

________________
Eric Cross
Microsoft MVP (Windows Networking)
http://mvp.support.microsoft.com


Richard G. Harper said:
Open a command prompt and type the following, then press Enter:

NET STOP SPOOLER

Then run the network setup wizard. When it's complete, go back to the
command prompt and type the following, then press Enter:

NET START SPOOLER

That should get you set up.

--
Richard G. Harper [MVP Win9x] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Tim said:
I have been running the Network Setup Wizard on my XP Pro PC. I have a
D-Link Router which is connected to my cable modem. I have another PC
connected to the router. When I run the Network Setup Wizard, I get an
error
message that says, Spooler SubSystem App encountered a problem and needs
to
shut down. After I clear the error box, the wizard continues for a moment
but all testing proves that the network was not set up. I followed the
instructions at MS Knowledge Base for this error (which pertains to
printers) but it does not seem to apply nor does it solve the problem.
Any
suggestions?
Click to expand...
Click to expand...
Click to expand...
 
E

Eric Cross [MVP]

Tim,

Do you have a personal firewall such as Norton Internet Security, ZoneAlarm,
or Sygate on any of the computers on the network?

________________
Eric Cross
Microsoft MVP (Windows Networking)
http://mvp.support.microsoft.com


Tim said:
I will give that a try. His suggestion allowed me to complete the Network
Setup Wizard but I still cannot connect to the network nor can my other PC
see the old PC on the network. I tried a ping to the other PC and it
failed.
Will SP2 resolve all of this?

Eric Cross said:
Greetings Tim,

Richard's suggestion will work and is a workground by stopping the
spooler
service before running the Network Setup Wizard. However, a fix is
available
by obtaining the latest service pack for Windows XP. Download and install
Service Pack 2 (SP2). This will also ensure you are protecting yourself
against the latest security issues by downloading the latest updates and
fixes to known problems.

________________
Eric Cross
Microsoft MVP (Windows Networking)
http://mvp.support.microsoft.com


Richard G. Harper said:
Open a command prompt and type the following, then press Enter:

NET STOP SPOOLER

Then run the network setup wizard. When it's complete, go back to the
command prompt and type the following, then press Enter:

NET START SPOOLER

That should get you set up.

--
Richard G. Harper [MVP Win9x] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


I have been running the Network Setup Wizard on my XP Pro PC. I have a
D-Link Router which is connected to my cable modem. I have another PC
connected to the router. When I run the Network Setup Wizard, I get an
error
message that says, Spooler SubSystem App encountered a problem and
needs
to
shut down. After I clear the error box, the wizard continues for a
moment
but all testing proves that the network was not set up. I followed the
instructions at MS Knowledge Base for this error (which pertains to
printers) but it does not seem to apply nor does it solve the problem.
Any
suggestions?
Click to expand...
Click to expand...
Click to expand...
 
G

Guest

Yes, I have McAfee and during some of my ping tests, I disabled the firewall.
I also started the PC in Safe Mode with Networking and tried a ping which
timed out. I believe the firewall was not enabled in the safe mode....I
think....

Tim

Eric Cross said:
Tim,

Do you have a personal firewall such as Norton Internet Security, ZoneAlarm,
or Sygate on any of the computers on the network?

________________
Eric Cross
Microsoft MVP (Windows Networking)
http://mvp.support.microsoft.com


Tim said:
I will give that a try. His suggestion allowed me to complete the Network
Setup Wizard but I still cannot connect to the network nor can my other PC
see the old PC on the network. I tried a ping to the other PC and it
failed.
Will SP2 resolve all of this?

Eric Cross said:
Greetings Tim,

Richard's suggestion will work and is a workground by stopping the
spooler
service before running the Network Setup Wizard. However, a fix is
available
by obtaining the latest service pack for Windows XP. Download and install
Service Pack 2 (SP2). This will also ensure you are protecting yourself
against the latest security issues by downloading the latest updates and
fixes to known problems.

________________
Eric Cross
Microsoft MVP (Windows Networking)
http://mvp.support.microsoft.com


Open a command prompt and type the following, then press Enter:

NET STOP SPOOLER

Then run the network setup wizard. When it's complete, go back to the
command prompt and type the following, then press Enter:

NET START SPOOLER

That should get you set up.

--
Richard G. Harper [MVP Win9x] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


I have been running the Network Setup Wizard on my XP Pro PC. I have a
D-Link Router which is connected to my cable modem. I have another PC
connected to the router. When I run the Network Setup Wizard, I get an
error
message that says, Spooler SubSystem App encountered a problem and
needs
to
shut down. After I clear the error box, the wizard continues for a
moment
but all testing proves that the network was not set up. I followed the
instructions at MS Knowledge Base for this error (which pertains to
printers) but it does not seem to apply nor does it solve the problem.
Any
suggestions?
Click to expand...
Click to expand...
Click to expand...
 
G

Guest

Eric,

I was talking to an IT person at a client's company and he helped me
discover a discrepancy in the IP addresses between the two machines and now I
can ping both directions with no losses. Thanks for your suggestions and
after I finish relocating the old machine to the new one, I will update to
SP2.
Tim

Eric Cross said:
Tim,

Do you have a personal firewall such as Norton Internet Security, ZoneAlarm,
or Sygate on any of the computers on the network?

________________
Eric Cross
Microsoft MVP (Windows Networking)
http://mvp.support.microsoft.com


Tim said:
I will give that a try. His suggestion allowed me to complete the Network
Setup Wizard but I still cannot connect to the network nor can my other PC
see the old PC on the network. I tried a ping to the other PC and it
failed.
Will SP2 resolve all of this?

Eric Cross said:
Greetings Tim,

Richard's suggestion will work and is a workground by stopping the
spooler
service before running the Network Setup Wizard. However, a fix is
available
by obtaining the latest service pack for Windows XP. Download and install
Service Pack 2 (SP2). This will also ensure you are protecting yourself
against the latest security issues by downloading the latest updates and
fixes to known problems.

________________
Eric Cross
Microsoft MVP (Windows Networking)
http://mvp.support.microsoft.com


Open a command prompt and type the following, then press Enter:

NET STOP SPOOLER

Then run the network setup wizard. When it's complete, go back to the
command prompt and type the following, then press Enter:

NET START SPOOLER

That should get you set up.

--
Richard G. Harper [MVP Win9x] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


I have been running the Network Setup Wizard on my XP Pro PC. I have a
D-Link Router which is connected to my cable modem. I have another PC
connected to the router. When I run the Network Setup Wizard, I get an
error
message that says, Spooler SubSystem App encountered a problem and
needs
to
shut down. After I clear the error box, the wizard continues for a
moment
but all testing proves that the network was not set up. I followed the
instructions at MS Knowledge Base for this error (which pertains to
printers) but it does not seem to apply nor does it solve the problem.
Any
suggestions?
Click to expand...
Click to expand...
Click to expand...
 
E

Eric Cross [MVP]

You're welcome Tim! Glad to help. =)


________________
Eric Cross
Microsoft MVP (Windows Networking)
http://mvp.support.microsoft.com


Tim said:
Eric,

I was talking to an IT person at a client's company and he helped me
discover a discrepancy in the IP addresses between the two machines and
now I
can ping both directions with no losses. Thanks for your suggestions and
after I finish relocating the old machine to the new one, I will update to
SP2.
Tim

Eric Cross said:
Tim,

Do you have a personal firewall such as Norton Internet Security,
ZoneAlarm,
or Sygate on any of the computers on the network?

________________
Eric Cross
Microsoft MVP (Windows Networking)
http://mvp.support.microsoft.com


Tim said:
I will give that a try. His suggestion allowed me to complete the
Network
Setup Wizard but I still cannot connect to the network nor can my other
PC
see the old PC on the network. I tried a ping to the other PC and it
failed.
Will SP2 resolve all of this?

:

Greetings Tim,

Richard's suggestion will work and is a workground by stopping the
spooler
service before running the Network Setup Wizard. However, a fix is
available
by obtaining the latest service pack for Windows XP. Download and
install
Service Pack 2 (SP2). This will also ensure you are protecting
yourself
against the latest security issues by downloading the latest updates
and
fixes to known problems.

________________
Eric Cross
Microsoft MVP (Windows Networking)
http://mvp.support.microsoft.com


Open a command prompt and type the following, then press Enter:

NET STOP SPOOLER

Then run the network setup wizard. When it's complete, go back to
the
command prompt and type the following, then press Enter:

NET START SPOOLER

That should get you set up.

--
Richard G. Harper [MVP Win9x] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


I have been running the Network Setup Wizard on my XP Pro PC. I have
a
D-Link Router which is connected to my cable modem. I have another
PC
connected to the router. When I run the Network Setup Wizard, I get
an
error
message that says, Spooler SubSystem App encountered a problem and
needs
to
shut down. After I clear the error box, the wizard continues for a
moment
but all testing proves that the network was not set up. I followed
the
instructions at MS Knowledge Base for this error (which pertains to
printers) but it does not seem to apply nor does it solve the
problem.
Any
suggestions?
Click to expand...
Click to expand...
Click to expand...
 

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