Netscape disabled access to HTTPS

[James]

XP Home addition - IE6 SP1 cannot access any HTTPS web
pages. SSL is enabled. Also, cannot utilize windows
update, replies that you must have administrator rights
even when logged on as administrator and in safe mode.

User had loaded Netscape communicator 4.?. I've
uninstalled that. I think it started the issue as I saw a
similar situation earlier this week.

Any thoughts?

 

[Frank Saunders, MS-MVP]

XP Home addition - IE6 SP1 cannot access any HTTPS web
pages. SSL is enabled. Also, cannot utilize windows
update, replies that you must have administrator rights
even when logged on as administrator and in safe mode.

User had loaded Netscape communicator 4.?. I've
uninstalled that. I think it started the issue as I saw a
similar situation earlier this week.

Any thoughts?

http://windows-help.net/WindowsXP/troub-10.html
http://www.mvps.org/inetexplorer/answers2.htm#secure_sites
HOW TO: Troubleshoot Situations Where You Cannot Connect to Secure Web Sites
by Using Internet Explorer in Windows XP
http://support.microsoft.com/?kbid=813444
"The Page Cannot Be Displayed" Error Message on a Secure Web Site
http://support.microsoft.com/?kbid=303807

--
Frank Saunders, MS-MVP, IE/OE
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