----- Shilpa Sinha [MSFT] wrote: ----
H
Problem
======
Our Terminal Server is suddenly having trouble starting the Netlogon
Service. The only clues I can find are in the Event Log. First I get Event
ID 5737 advising me that the service failed to start. Then, I get Event ID
7024 (which doesn't really tell me much). I am not seeing any KB article
referencing this combination and am totally at a loss. Of course I cannot
browse the Internet on this box any longer either. I have tried removing it
from the domain and re-joining the domain. But, I receive this error "The
interface is unknown". Any ideas
-- Regarding the event id 5737 and 7024, I would like to know if you have
installed any 3rd party software onto your computer
-- The following may help for the "The interface is unknown" error when
joining to a domain
Resolution
=====================
1. Check if the wkst is preloaded with SBS client (if u r using SBS)
software before joining and logging
on for the first time. This installed the wspclnt (Winsock proxy client)
2. Removed the wspcln
If the issue persist
=====================
1. Uninstall TCP/IP, File and print sharing, and Client for Microsoft
Network
2. Back up and delete the following registry keys. (These will be replaced
when
TCP/IP is installed
HKEY_LOCAL_MACHINE\SYSTEM\CCS\Services\WinSock
HKEY_LOCAL_MACHINE\SYSTEM\CCS\Services\WinSoc
3. Verify there are no Non-present network adapters present using 269155
Error
Message When You Try to Set an IP Address on a Network Adapte
4. Remove all present and non-present adapter
5. Re-boo
6. Verify the NIC was successfully re-adde
7. Install TCP/IP, File and print sharing, and Client for Microsoft Network
8. You should now be able to join the domai
Shilpa Sinh
This posting is provided "AS IS" with no warranties, and confers no rights.
========================================================================
We have an issue in our corportation, several computers and laptops couldn't access the network resource
We checked event viewer for review what causes this
06/07/2004 10:18:38 AM Service Control Manager Error None 7024 N/A LPRRA-IS-55 The Net Logon service terminated with service-specific error 5737.
06/07/2004 10:18:38 AM NETLOGON Error None 5737 N/A LPRRA-IS-55 The system returned the following unexpected error code:
Things we did and did solve the issu
* Repair W2
* Reinstall W2k SP
* Delete TCP/IP Settings and reinstall it
Affortunatly this Article from Shilpa Sinha solved the situatio
Thanks colleague
Wilfred
How we get this problem suddenly without any changes on the network, GPOs or Windows Updates
