Mystery CD driver

J

Janetb

Every time I boot up, I get a message which says:

CD Recording Software
Roxio, Inc.
Issue Description:
A CD-recording driver is installed that might cause stability problems,
including problems shutting down and problems using a CD/DVD drive. This
driver will be disabled.
This driver might have been installed by Easy CD Creator, Windows Media
Player or RealJukebox. You might not be able to record CDs until you obtain
compatible drivers.

It then refers me to Roxio, WindMed Player, and RealJukebox sites to update.
But I have no Roxio programs installed, and I cannot find any such
CD-recording driver on my system. How can I find the culprit driver and
delete it??

Thanks for the help!
Janet
 
M

Malke

Janetb said:
Every time I boot up, I get a message which says:

CD Recording Software
Roxio, Inc.
Issue Description:
A CD-recording driver is installed that might cause stability problems,
including problems shutting down and problems using a CD/DVD drive. This
driver will be disabled.
This driver might have been installed by Easy CD Creator, Windows Media
Player or RealJukebox. You might not be able to record CDs until you
obtain compatible drivers.

It then refers me to Roxio, WindMed Player, and RealJukebox sites to
update. But I have no Roxio programs installed, and I cannot find any such
CD-recording driver on my system. How can I find the culprit driver and
delete it??

This MS Knowledge Base article has an automatic Fix It as well as manual
instructions:
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

Malke
 
L

Lance

Janetb wrote the following on 4/12/2009 02:40 AM:
Every time I boot up, I get a message which says:

CD Recording Software
Roxio, Inc.
Issue Description:
A CD-recording driver is installed that might cause stability problems,
including problems shutting down and problems using a CD/DVD drive. This
driver will be disabled.
This driver might have been installed by Easy CD Creator, Windows Media
Player or RealJukebox. You might not be able to record CDs until you obtain
compatible drivers.

It then refers me to Roxio, WindMed Player, and RealJukebox sites to update.
But I have no Roxio programs installed, and I cannot find any such
CD-recording driver on my system. How can I find the culprit driver and
delete it??

Thanks for the help!
Janet

Might be this one:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q315345

Lance
*****
 

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