My contacts do not appear in my address book

D

Dean

I just switched computers. I was using Outlook 2007 on my previous Windows
XP computer. Now i am using Outlook 2007 on a Windows vista system.

I successfully transferred my emails and contacts to the new computer. I
can see my contacts when i select contacts in the navigation pane on the
right of the screen in outlook.

However, i cannot search my contacts in two contexts. First, when i type a
name in the "search address books" bar on the top of the screen. Nor can i
search my contacts when i push the "to" button in a new mail message.

I tried going to account settings > Address books and add or change an
address books. Nothing seems to work. I would prefer not to set up a new
windows profile if that can be avoided.

Any suggestions?
 
M

Michal [Outlook MVP]

Dean said:
I just switched computers. I was using Outlook 2007 on my previous Windows
XP computer. Now i am using Outlook 2007 on a Windows vista system.

I successfully transferred my emails and contacts to the new computer. I
can see my contacts when i select contacts in the navigation pane on the
right of the screen in outlook.

However, i cannot search my contacts in two contexts. First, when i type a
name in the "search address books" bar on the top of the screen. Nor can i
search my contacts when i push the "to" button in a new mail message.

I tried going to account settings > Address books and add or change an
address books. Nothing seems to work. I would prefer not to set up a new
windows profile if that can be avoided.

Any suggestions?

1. Go once again to Account Settings | Address Books and remove your address
book.
2. Restart Outlook.
3. Go to Account Settings | Address Books and add new Outlook Address Book.
4. Now ensure that the option "Show this folder as an e-mail Address Book"
is checked on in the contact folder properties on the "Outlook Address Book"
tab.

--
Best regards,
Michal [Microsoft Outlook MVP]

http://www.codetwo.com
Share Outlook on the net without Exchange!
 
R

Russ Valentine [MVP-Outlook]

Most likely this will not work with Outlook 2007 since the option to remove
the service does not exist. User will most likely have to create a new
profile from scratch. They appear to have migrated their data incorrectly
and corrupted this profile.
--
Russ Valentine
[MVP-Outlook]
Michal said:
Dean said:
I just switched computers. I was using Outlook 2007 on my previous
Windows XP computer. Now i am using Outlook 2007 on a Windows vista
system.

I successfully transferred my emails and contacts to the new computer. I
can see my contacts when i select contacts in the navigation pane on the
right of the screen in outlook.

However, i cannot search my contacts in two contexts. First, when i type
a name in the "search address books" bar on the top of the screen. Nor
can i search my contacts when i push the "to" button in a new mail
message.

I tried going to account settings > Address books and add or change an
address books. Nothing seems to work. I would prefer not to set up a
new windows profile if that can be avoided.

Any suggestions?

1. Go once again to Account Settings | Address Books and remove your
address book.
2. Restart Outlook.
3. Go to Account Settings | Address Books and add new Outlook Address
Book.
4. Now ensure that the option "Show this folder as an e-mail Address Book"
is checked on in the contact folder properties on the "Outlook Address
Book" tab.

--
Best regards,
Michal [Microsoft Outlook MVP]

http://www.codetwo.com
Share Outlook on the net without Exchange!
 
M

Michal [Outlook MVP]

Russ said:
Most likely this will not work with Outlook 2007 since the option to
remove the service does not exist. User will most likely have to create
a new profile from scratch. They appear to have migrated their data
incorrectly and corrupted this profile.
Hm, right! I can't remove default Address Book in Outlook 2007. It was
possible in previous versions.

--
Best regards,
Michal Bednarz [Outlook MVP]

http://www.codetwo.com
Share Outlook on the net without Exchange!
 
R

Russ Valentine [MVP-Outlook]

It's a bug that's been reported since the beta. Apparently it will not be
fixed.
--
Russ Valentine
[MVP-Outlook]
Michal said:
Russ said:
Most likely this will not work with Outlook 2007 since the option to
remove the service does not exist. User will most likely have to create a
new profile from scratch. They appear to have migrated their data
incorrectly and corrupted this profile.
Hm, right! I can't remove default Address Book in Outlook 2007. It was
possible in previous versions.

--
Best regards,
Michal Bednarz [Outlook MVP]

http://www.codetwo.com
Share Outlook on the net without Exchange!
 

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