My computer refuses to obey restart command

Discussion in 'Windows XP General' started by Damon, Jul 10, 2003.

  1. Damon

    Damon Guest

    FOr some reason my computer has stopped obeying
    the "restart" and "shut down" commands. This is the case
    from the start menu as well as from the task manager
    window (ctrl-alt-del). It simply is ignoring the
    commands ...does nothing..etc. I have to hard shut down
    by hitting the reset or killing the power, which I know
    is awful. I have tried a system restore with no
    success...can anyone out there help?????
     
    Damon, Jul 10, 2003
    #1
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  2. Got a similar problem: Laptop restarts when trying to
    shut it down. The problem started after installation. I
    restarted it in safe mode and it shuts down without a
    prob.
    Any suggestions for help, other then formatting a
    restarting from scratch?


    >-----Original Message-----
    >When did it start doing it? After installing, removing,

    or updating
    >something?
    >If you can get into safe mode, does it still do it? If

    not, check to see
    >what programs are starting up when XP starts.
    >
    >"Damon" <> wrote in message
    >news:a22801c346a2$a9b2cee0$...
    >> FOr some reason my computer has stopped obeying
    >> the "restart" and "shut down" commands. This is the

    case
    >> from the start menu as well as from the task manager
    >> window (ctrl-alt-del). It simply is ignoring the
    >> commands ...does nothing..etc. I have to hard shut

    down
    >> by hitting the reset or killing the power, which I know
    >> is awful. I have tried a system restore with no
    >> success...can anyone out there help?????

    >
    >
    >.
    >
     
    Frank Mussgnug, Jul 10, 2003
    #2
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  3. Damon

    EGMcCann Guest

    Go to MSConfig. Disable anything (non-service) running at startup, so you
    essentially just have XP starting. See if it shuts down properly. Add
    "needed" programs (antivirus,) check again. Finally, try the new or updated
    program, see if it behaves the same way.

    "Frank Mussgnug" <> wrote in message
    news:a3f301c346c0$15761070$...
    > Got a similar problem: Laptop restarts when trying to
    > shut it down. The problem started after installation. I
    > restarted it in safe mode and it shuts down without a
    > prob.
    > Any suggestions for help, other then formatting a
    > restarting from scratch?
    >
    >
    > >-----Original Message-----
    > >When did it start doing it? After installing, removing,

    > or updating
    > >something?
    > >If you can get into safe mode, does it still do it? If

    > not, check to see
    > >what programs are starting up when XP starts.
    > >
    > >"Damon" <> wrote in message
    > >news:a22801c346a2$a9b2cee0$...
    > >> FOr some reason my computer has stopped obeying
    > >> the "restart" and "shut down" commands. This is the

    > case
    > >> from the start menu as well as from the task manager
    > >> window (ctrl-alt-del). It simply is ignoring the
    > >> commands ...does nothing..etc. I have to hard shut

    > down
    > >> by hitting the reset or killing the power, which I know
    > >> is awful. I have tried a system restore with no
    > >> success...can anyone out there help?????

    > >
    > >
    > >.
    > >
     
    EGMcCann, Jul 10, 2003
    #3
  4. Damon

    odieman Guest


    >-----Original Message-----
    >FOr some reason my computer has stopped obeying
    >the "restart" and "shut down" commands. This is the

    case
    >from the start menu as well as from the task manager
    >window (ctrl-alt-del). It simply is ignoring the
    >commands ...does nothing..etc. I have to hard shut down
    >by hitting the reset or killing the power, which I know
    >is awful. I have tried a system restore with no
    >success...can anyone out there help?????
    >.
    >I am having the same problem. I have tried many fixes,

    ie reinstall xp, run updates restore to an earlier date
    with no success. if you find something let me know and I
    will do the samn. Thanks
     
    odieman, Jul 10, 2003
    #4
  5. slap it across the cd rom drive and yell 'bad computer, bad bad computer'.
    if that doesn't get it's attention send it to bed without it's dinner.

    when you select shutdown from the start menu does it show you the dialog?
    if it does, what happens when you select shutdown from there??? the only
    thing i can think of might be a hung driver or service. when you select
    shutdown or restart windows tries to send a shutdown message to all running
    processes then waits for them to respond, but, if they don't within a
    reasonable time it should display a stuck program message and let you kill
    it to finish the shutdown.

    "odieman" <> wrote in message
    news:0e0b01c346d9$8c41dcc0$...
    >
    > >-----Original Message-----
    > >FOr some reason my computer has stopped obeying
    > >the "restart" and "shut down" commands. This is the

    > case
    > >from the start menu as well as from the task manager
    > >window (ctrl-alt-del). It simply is ignoring the
    > >commands ...does nothing..etc. I have to hard shut down
    > >by hitting the reset or killing the power, which I know
    > >is awful. I have tried a system restore with no
    > >success...can anyone out there help?????
    > >.
    > >I am having the same problem. I have tried many fixes,

    > ie reinstall xp, run updates restore to an earlier date
    > with no success. if you find something let me know and I
    > will do the samn. Thanks
     
    David Robbins, Jul 10, 2003
    #5
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