Help! No shut down/restart, says windows is copying

[Guest]

Hi

I just downloaded Broadband Medicand antivirus software from my ISP. I have
to restart my computer now but what I get is the message below. I did
ctrl-alt-del to look at Task Manager but it says no applications are running.

restart/shut down message

Copying...

Windows is currently working with a file

Eiterh wait for windows to finish or close it before you quit Windows

 

[Malke]

Hi

I just downloaded Broadband Medicand antivirus software from my ISP. I
have to restart my computer now but what I get is the message below. I
did ctrl-alt-del to look at Task Manager but it says no applications
are running.

restart/shut down message

Copying...

Windows is currently working with a file

Eiterh wait for windows to finish or close it before you quit Windows

You have a clear cause-and-effect. Contact your ISP's tech support for
help with their software.

Malke

 

[Guest]

Hi XP,
Select the offensive Processe and terminate it then reboot,and do full scan
and Update your AV,and Look for Adware on your system
go for http://www.lavasoft.com and download the free utility.
hope that helps
Regads
nass

 

[Mike Williams]

Hi

I just downloaded Broadband Medicand antivirus software from my ISP. I have
to restart my computer now but what I get is the message below. I did
ctrl-alt-del to look at Task Manager but it says no applications are running.

restart/shut down message

Copying...

Windows is currently working with a file

Eiterh wait for windows to finish or close it before you quit Windows

What processes are consuming the most memory and/or CPU?

 

[Guest]

Hi Mike

Thanks for your help, here's the info, processes consuming
most memory and cpu are:

sychost.exe system - cpu=00, mem usage= 28,792

explorer.exe - cpu= repeatedly moves from 0-1, memusage=28,684

systemidleprocess cpu=99, memusage=16k

 

[Mike Williams]

Hi Mike

Thanks for your help, here's the info, processes consuming
most memory and cpu are:

sychost.exe system - cpu=00, mem usage= 28,792

explorer.exe - cpu= repeatedly moves from 0-1, memusage=28,684

systemidleprocess cpu=99, memusage=16k

:

Some explorer process or background service is probably twiddling away
at something unnecessarily. I would just turn the PC off at the switch
in these cases.

 

[Guest]

Thanks guys, I've managed to sort it!

XPNewbie

Hi Mike

Thanks for your help, here's the info, processes consuming
most memory and cpu are:

sychost.exe system - cpu=00, mem usage= 28,792

explorer.exe - cpu= repeatedly moves from 0-1, memusage=28,684

systemidleprocess cpu=99, memusage=16k

 

[Guest]

That's it working now, many thanks for everyone's posts!