G
Guest
I have Windows XP Home Edition SP1 operating system. I can run Musicmatch
Jukebox 10.0 fine (with on-demand, radio, and plus options fine as well).
When I install Musicmatch 10.0, I get no error messages. However, when I
start the program, I just get a "splash" screen for 1 sec, as if it is
starting, but then it disappears and the program never starts. I like the
program and am trying to get it to work.
I contacted Musicmatch support. After 2 weeks they send me a "canned"
response about re-installing the program. However, when I email them back
and tell them that their instructions did not correct the problem, I never
hear back from them. They have the worst 'tech support" ever. They cannot
be contacted by phone. This has been going on since January 2005.
Can anyone out there, give me a clue as to what to do. I could use any
suggestions that would help successfully install Musicmatch Jukebox 10.0.
Thanks in advance.
Jukebox 10.0 fine (with on-demand, radio, and plus options fine as well).
When I install Musicmatch 10.0, I get no error messages. However, when I
start the program, I just get a "splash" screen for 1 sec, as if it is
starting, but then it disappears and the program never starts. I like the
program and am trying to get it to work.
I contacted Musicmatch support. After 2 weeks they send me a "canned"
response about re-installing the program. However, when I email them back
and tell them that their instructions did not correct the problem, I never
hear back from them. They have the worst 'tech support" ever. They cannot
be contacted by phone. This has been going on since January 2005.
Can anyone out there, give me a clue as to what to do. I could use any
suggestions that would help successfully install Musicmatch Jukebox 10.0.
Thanks in advance.