Musicmatch uninstall

[Guest]

Would anyone be able to help me get rid of this error message or uninstall
Musicmatch. Or reinstall it so it works properly. I've read other threads and
have tried what's listed on them. I am unable to use the uninstall option in
the control panel. I keep getting this error message when trying to do that
or reinstall the program:

Error Code: -5006 : 0x80030005
Error Information:

Kernel\CABFile.cpp (751)
SetupDLL\SetupDLL.cpp (1304)

PAPP:Musicmatch Jukebox
PVENDOR:Musicmatch (http://www.Musicmatch.com)
PGUID:85D3CC30-8859-481A-9654-FD9B74310BEF
$9.1.0.429
@Windows xp Service Pack 2 (2600) BT_OTHER 2416.31889


I've tried Musicmatches "thourough" uninstall, I've tried reinstalling it,
tried both saving or running it, disabled pop-up blockers and firewalls while
doing it with no luck. I would even be happy if I could just reinstall the
program properly. But I get the same error message. Any help would be much
appreciated.

Thanks

 

[Guest]

This is just a hunch. Try detaching your Internet connection then uninstall.

 

[Guest]

Thank you but no luck with either of these sites or the other post. I tried
disconnecting from the internet and uninstalling but received same error
message. I tried to again remove through add/remove programs but got same
message. I was able to remove the value with the name MimBoot in the registry
which was suggested on Dave Taylors site. I was not able to: "change the
value for "ShutDownMIM". Set it to 1" because that file was not under
Musicmatch. I'm assuming that was deleted during Musicmatches suggested
"thourough" removal of their program. I restarted after removing MimBoot and
I still can't uninstall or use the program.

 

[Guest]

Have you tried contacting Musicmatch's tech support people? I looked on
their site to see if you can contact someone and it is a little confusing to
find the right page. But it's here:
http://www.musicmatch.com/form/support/tech/techsupport.htm?PRODUCT=Musicmatch_Jukebox_Plus


They may have some experience with these messages you've been getting.

DannyBoy

 

[Guest]

Yes I've contacted technical support 4 times. 2 times I got the same response
to do a thourough uninstall which I did and it still doesn't work. In part I
assume b/c I can't remove through the add/remove option in the control panel.
I tried contacting them again today and I am unable to send the request. I
received a message saying "we have encountered an error while gathering
system information".

 

[jcluthe]

google this: 'msicuu download' This application can get rid of anything
that was installed via windows installer.