Missing Toolbar question

[Adam Raff]

Good Day,

Today one of my users noticed that her toolbar was missing when she creates
a email, this toolbar is the formatting toolbar.

I went into view and toolbars and I now do not see this toolbar listed. I
went into repair and tried that with no luck. Is there an easy way to get
this option back or do I have to create this toolbar from scratch.

Thank You
Adam Raff

 

[Roady [MVP]]

Version of Outlook?
Word or Outlook as the e-mail editor.

You can always do a hard reset on the toolbar by renaming outcmd.dat to
outcmd.old

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Good Day,

Today one of my users noticed that her toolbar was missing when she creates
a email, this toolbar is the formatting toolbar.

I went into view and toolbars and I now do not see this toolbar listed. I
went into repair and tried that with no luck. Is there an easy way to get
this option back or do I have to create this toolbar from scratch.

Thank You
Adam Raff

 

[Adam Raff]

Outlook 2003 SP2

Outlook as the editor

By renaming the outcmd.dat file will that create new tool bars again after
Outlook is restarted?

 

[Roady [MVP]]

Yep

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Outlook 2003 SP2

Outlook as the editor

By renaming the outcmd.dat file will that create new tool bars again after
Outlook is restarted?

 

[Warner Wang [MSFT]]

Hi All,

Thank for Robert's help. Actually the outcmd.dat file store the command bar
and menu customization information. I suggest you rename the outcmd.dat
file in the following folder to perform a test.

\Documents and Settings\<user name>\Application Data\Microsoft\Outlook

If you have anything unclear, please feel free to let me know.

Sincerely,
Warner Wang
Microsoft Online Support Engineer
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[Adam Raff]

Thanks for the help, after renaming the file the toolbar was back and she is
happy once again.

Thank You
Adam Raff

 

[Warner Wang [MSFT]]

Hi Adam,

Thank you for your repsonse. I am glad to know the issue is resolved. Thank
you very much for your cooperation and patience in this process, and I am
really appreciated Robert's assistance on this issue.

If you have any other issues, please feel free to post on this web, we are
glad to be of any assistance.

Once again, thank you for choosing Microsoft!

Sincerely,
Warner Wang
Microsoft Online Support Engineer
======================================================
PLEASE NOTE: The partner managed newsgroups are provided to assist with
break/fix
issues and simple how to questions.

We also love to hear your product feedback!
Let us know what you think by posting
from the web interface: Partner Feedback
from your newsreader: microsoft.private.directaccess.partnerfeedback.
We look forward to hearing from you!
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
======================================================