Missing Help and Support Center

[Cheri]

Somehow our "Help and Support Center" has disappeared
from our computer. When I go to "Start" and click on the
option "Help and Support" nothing happens. I have no
idea what has happened. It was there when we initially
installed Windows XP (Home Version). Can anyone tell me
how I can restore that application?

Thank you very much.

Cheri

 

[Kaylene aka Taurarian]

Start Menu/Help and Support doesn't work:
Click Start then select Run and type in: helpctr -regserver

if that doesn't work, continue on

Why doesn't Help and Support work?
http://www.kellys-korner-xp.com/top10faqs.htm

Troubleshooting Help and Support
http://www.kellys-korner-xp.com/xp_h.htm#h&s

Repairs Windows® XP Help and Support after running Easy Cleaner or similar
registry cleaners.
http://www.dougknox.com/xp/scripts/fixwinxphelp.vbs

 

[Will Denny]

Hi Cheri

See if the following helps:

"Why doesn't Help and Support work?"
http://www.kellys-korner-xp.com/top10faqs.htm

Courtesy of MVP Kelly.

--

Will Denny
MS-MVP Windows - Shell/User


| Somehow our "Help and Support Center" has disappeared
| from our computer. When I go to "Start" and click on the
| option "Help and Support" nothing happens. I have no
| idea what has happened. It was there when we initially
| installed Windows XP (Home Version). Can anyone tell me
| how I can restore that application?
|
| Thank you very much.
|
| Cheri

 

[Guest]

-----Original Message-----
Start Menu/Help and Support doesn't work:
Click Start then select Run and type in: helpctr - regserver

if that doesn't work, continue on

Why doesn't Help and Support work?
http://www.kellys-korner-xp.com/top10faqs.htm

Troubleshooting Help and Support
http://www.kellys-korner-xp.com/xp_h.htm#h&s

Repairs Windows® XP Help and Support after running Easy Cleaner or similar
registry cleaners.
http://www.dougknox.com/xp/scripts/fixwinxphelp.vbs

Thank you very much for the help. The first suggestion
worked perfectly. I appreciate you taking the time to
respond.

Cheri

 

[Kaylene aka Taurarian]

You're welcome, have a good evening.

Kaylene

 

[Guest]

i AM USING WINDOWS xp..i AM TRYING TO RESTORE MY ORGINALY INSTALLED HOME PAGE, WHICH HAS BEEN MYSTERIALLY REPLACED WITH A DELL HOME PAGE. I am trying to use system restore to return the original home page, which, incidently came with the computer. Help & Support Center doesn't respond. I try to " End the program" which doesn't respond either.Simultaneously pressing Crtl+Shift+Esc/suspend.Click applications tag& then select the program that is no longer responding Ckick End task just keeps going around in circles.Therfore I cant replace the home page. Any functional advice ? thank you

 

[Malke]

i AM USING WINDOWS xp..i AM TRYING TO RESTORE MY ORGINALY INSTALLED
HOME PAGE, WHICH HAS BEEN MYSTERIALLY REPLACED WITH A DELL HOME PAGE.
I am trying to use system restore to return the original home page,
which, incidently came with the computer. Help & Support Center
doesn't respond. I try to " End the program" which doesn't respond
either.Simultaneously pressing Crtl+Shift+Esc/suspend.Click
applications tag& then select the program that is no longer responding
Ckick End task just keeps going around in circles.Therfore I cant
replace the home page. Any functional advice ? thank you

For the problem with the missing Help & Support Center, look at the
third item down on Kelly's excellent website here:

http://www.kellys-korner-xp.com/top10faqs.htm

To change your home page, open up Internet Explorer and from the Tools
menu choose Options and on the General tab you will see where you can
set your home page. The easiest thing to do is go to the page you want
to be your home page and click the button that says, "Use Current".

HTH,

Malke