microsoft homepage unwanted

B

Barb

every day I delete the HKEY file that sneaks into my
directory and change my homepage to "blank".

every day lately microsoft comes back to take over my
homepage when I start up Explorer 6.
(www.microsoft.com/isapi/redir.dll?
prd=ie&clcid=0x0409&pver=6.0&ar=home)

I run ad-aware and spybot and use norton utilities.

today I updated norton and it said "live undate was unable
to install Symantec Redirector"

I am starting to become very angry with microsoft and
their apparent relationship with "the tracking company".

How can I eliminate this problem?

Thanks,
Barb
 
S

siljaline

Barb said:
every day I delete the HKEY file that sneaks into my
directory and change my homepage to "blank".

every day lately microsoft comes back to take over my
homepage when I start up Explorer 6.
(www.microsoft.com/isapi/redir.dll?
prd=ie&clcid=0x0409&pver=6.0&ar=home)

I run ad-aware and spybot and use norton utilities.

today I updated norton and it said "live undate was unable
to install Symantec Redirector"

I am starting to become very angry with microsoft and
their apparent relationship with "the tracking company".

How can I eliminate this problem?

Thanks,
Barb

Barb,
The is an 'about:blank' Registry entry that is valid when you set your
home page to nothing, or 'about:blank'
Ad-aware may be falsely flagging this entry and changing your home page
settings to what IE is installed with by default.
Configure Ad-aware to run a full-scan:
http://www.lavahelp.com/howto/fullscan/index.html
Once done, if Ad-aware "flags" that entry (about:blank) add it to your
Ignore List.
Then, run CWShredder: http://aumha.org/downloads/cwshredder.zip
Close all running applications and Browser windows, unzip the executable
file - click on it and follow the prompts.

Please report back your findings to this thread.

HTH
Silj

--
siljaline

MS - MVP Windows (IE/OE) AH-VSOP
________________________________
Security Tools Updates
http://forum.aumha.org/viewforum.php?f=31

(Reply to group, as return address
is invalid - that we may all benefit)
 
P

PA Bear

Your problem isn't caused by MS, it's caused by hijackware! Check your
system for "hijackware":

Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm

CoolWebSearch Chronicles
http://www.spywareinfo.com/~merijn/cwschronicles.html

Run these tools in the following order with nothing else running in
background:

1. CWShredder (fix all found)

2. Ad-Aware (fix all found)

3. Spybot (RTFM but generally fix everything in red)

Important: You *must* seek updates for Ad-Aware, Spybot, etc., before each
and every use, even "right out of the box". But even they can't catch
everything, 24/7. When all else fails, HijackThis
(http://www.spywareinfo.com/~merijn/files/HijackThis.exe) is the preferred
tool to use. It will help you to both identify and remove any
hijackware/spyware. **Post your files to http://forums.spywareinfo.com/ or
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**

[Alternate download pages for many of the above tools may be found at
http://aumha.org/a/parasite.htm.]

Also:

1. Download and run Stinger (http://vil.nai.com/vil/stinger/); then...

2. Update your virus definitions, enable Show Hidden Files
(http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339)
and then run a full system scan in Safe Mode
(http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406)
with nothing else running in background. Note the files identified and
removed then find the corresponding page for the file at your AV maker's
online support pages (e.g.,
http://securityresponse.symantec.com/avcenter/venc/data/adware.winfavorites.html)
and follow all Removal steps.

WinXP Only (WinME similar): If this scan finds anything, create a new
Restore Point then Disk Cleanup > More options > Delete all but the most
recent Restore Point.

3. Check in at Windows Update.

So How Did I Get Infected Anyway?
http://boards.cexx.org/viewtopic.php?t=957
--
HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums
http://forum.aumha.org

What You Should Know About Spyware
http://www.microsoft.com/mscorp/twc/privacy/spyware.mspx
 

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