McAfee Update Restart Problem

[Michael]

For the past several days, every time I manually update McAfee VirusScan I
get, " You have successfully installed VirusScan...remove CD and restart. "
I emptied my temp folder, ran the uninstall tool and then uninstalled Sec.
Center. I reinstalled VS and I still have to restart the computer every
time it seems to need an update. I don't see any true updates in the DAT
because the DAT file remained at 4838 since 8/25. I manually check for
updates each day -- auto update is turned off. I now run the update check
several times each day just to see if it is requiring an update. It says
that an update is available about every 8-12 hours. Since I reinstalled 2
days ago, there hasn't actually been a DAT update above 4838 installed when
I restart after updating. I watch the update process and it downloads a lot
of stuff before it directs me to restart the computer. Today the DAT file is
now at 4839, but I was still told to restart the computer after the update.
I rarely had to restart after any type of update till last week.
Any Ideas. McAfee tech said to uninstall all of these programs:
AdawareEasy cleaner.
Livereg
liveupdates
Norton Ghost
Norton SystemWorks 2003
Norton Utilities 2003 for Windows
ZoneAlarm

None of these are loaded when I do an update! I don't plan to uninstall all
of these.

McAfee VirusScan -- Comcast free version
Build 10.0.27
Engine 5100
DAT 4839

Thanks, Mike

 

[David H. Lipman]

From: "Michael" <[email protected]>

| For the past several days, every time I manually update McAfee VirusScan I
| get, " You have successfully installed VirusScan...remove CD and restart. "
| I emptied my temp folder, ran the uninstall tool and then uninstalled Sec.
| Center. I reinstalled VS and I still have to restart the computer every
| time it seems to need an update. I don't see any true updates in the DAT
| because the DAT file remained at 4838 since 8/25. I manually check for
| updates each day -- auto update is turned off. I now run the update check
| several times each day just to see if it is requiring an update. It says
| that an update is available about every 8-12 hours. Since I reinstalled 2
| days ago, there hasn't actually been a DAT update above 4838 installed when
| I restart after updating. I watch the update process and it downloads a lot
| of stuff before it directs me to restart the computer. Today the DAT file is
| now at 4839, but I was still told to restart the computer after the update.
| I rarely had to restart after any type of update till last week.
| Any Ideas. McAfee tech said to uninstall all of these programs:
| AdawareEasy cleaner.
| Livereg
| liveupdates
| Norton Ghost
| Norton SystemWorks 2003
| Norton Utilities 2003 for Windows
| ZoneAlarm
|
| None of these are loaded when I do an update! I don't plan to uninstall all
| of these.
|
| McAfee VirusScan -- Comcast free version
| Build 10.0.27
| Engine 5100
| DAT 4839
|
| Thanks, Mike
|

Here's the place to ask...
http://forums.mcafeehelp.com/index.php