Lost welcome screen XP

G

Guest

I have just installed SP2.

When i boot up I now get the old classic logon and password request instead
of the welcome screen.

I have gone to the Control Panal - then to the useracounts. When i click
"change the way users log on" I get an error message telling me that a
recently installed program has disabled fast change and welcome screen and
advises me to uninstall the program It also tells me that the program may be
identified by the following file C:\Windows\system32\BCMlogon.dll

I am unsure what to do from here. I have uninstalled and then reinstalled
SP2 but nothing has changed

Any advice please

Aitionn
 
M

Michael Solomon \(MS-MVP Windows Shell/User\)

The file name you posted is not a Windows file. Make sure you have the
latest updates for your antivirus software and run a scan of your system.
Also check for any malware that might be the source of the issue, download,
install and run Ad Aware:
www.lavasoftusa.com.

Additionally, you might want to check the following Knowledge Base Article
as whatever is going on may have made a change the applies as in this
article:
http://support.microsoft.com/?kbid=315347
 
G

Guest

I have done just as you suggested to the letter but the problem still
remains. I did not find any virus threat and adware wise only the usual
alligator and ibar bits.

I would appreciate your thoughts

Aitionn
 
C

cochm

I cannot solve your probelm, but I can add something that might act as
clue for you or someone else who might spot this posting. The fil
BCMLogon.dll has been installed by the Boradcom Wireless system. Your
might not be wireless, but mine is. I've seen this problem since
upgraded my Dell laptop to the latest wireless drivers. (Other vendor
use the Broadcom chipset, so your might not be a Dell.) The mor
worrying thing is that since updating the driver, my laptop does not d
the proper thing on power-down with closing the lid. I haven'
finished my investigations yet, but it appears not to be going fro
Standy-by to Hibernate and so it kills the battery overnight.

Colin Machin,
Loughborough University,
Loughborough, UK.
*I have done just as you suggested to the letter but the proble
still
remains. I did not find any virus threat and adware wise only th
usual
alligator and ibar bits.

I would appreciate your thoughts

Aitionn


-
coch
 
M

Michael Solomon \(MS-MVP\)

Go to the following link, http://www.kellys-korner-xp.com/xp_tweaks.htm,
scroll to line 45, click "Restore the Welcome Screen-Gina.Dll Error" in the
right column and see if that resolves the issue.

If not, try the following:

The following assumes you have an actual XP CD as opposed to a restore CD or
restore partition supplied by your PC manufacturer.

Go to Start, type sfc /scannow in the run box and press enter. Note, there
is a space between sfc and the forward slash. You will be asked for your XP
CD. Be aware, upon inserting the CD the XP setup screen may appear, this is
not a part of sfc /scannow, rather it is being invoked by autorun. Simply
minimize the screen and allow sfc to continue.
 
G

Guest

Michael,

It is the Gina.dll error. Welcome screen and user switching now restored

Many thanks

Aitionn
 
J

JFFC President

Sorry to butt in here but I have been hunting you down<G> can you email me
at Dumplin#REMOVE#@annexcafe.com
 
B

bradysd4

I have the lost Welcome screen problem in XP Home. I'm running SP3. I had
already lost it before that upgrade. I was hoping that SP3 would fix it. I
have already tried the control panel "change how users log on" choices, the
Kelly's corner fix, and the DougKnox tool. No problems with Gina were noted.
I am thinking either a spyware changed the file somehow, or somhow I am in a
Domain trhat I did not create (soyware). I have been running Spybot though,
so hopefully that wasn't it. Does anybody know how to do the scannow fix for
SP3, or have any idea what happened to the welcome screen? We really miss the
fast user switching as we have multiple users.

Kelly's corner fix:
Go to the following link, http://www.kellys-korner-xp.com/xp_tweaks.htm,
scroll to line 45, click "Restore the Welcome Screen-Gina.Dll Error" in the
right column and see if that resolves the issue.

Dougknox Fix:
 
J

JS

Download and install Tweak UI from Microsoft
http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx

Then expand the Logon option and select Autologon and Un-Check the Autologon
box.

OR

Start/Run and enter: CONTROL USERPASSWORDS2
On the User tab: pick (highlight) the account you do not want to
automatically log on
Then check: Users must enter username and password
Next click Apply and enter the password (if the account you pick has a
password)
Finally click OK until your completely out

JS
 
B

bradysd4

Thanks for those ideas. I tried them and they didn't work. Do you know
anything about these registry entries? Do any of them look like the culprit?
THANKS for your help.


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"AutoRestartShell"=dword:00000001
"DefaultDomainName"="FAMILYPC"
"DefaultUserName"="Brenda"
"LegalNoticeCaption"=""
"LegalNoticeText"=""
"PowerdownAfterShutdown"="1"
"ReportBootOk"="1"
"Shell"="Explorer.exe"
"ShutdownWithoutLogon"="0"
"System"=""
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
"VmApplet"="rundll32 shell32,Control_RunDLL \"sysdm.cpl\""
"SfcQuota"=dword:ffffffff
"allocatecdroms"="0"
"allocatedasd"="0"
"allocatefloppies"="0"
"cachedlogonscount"="10"
"forceunlocklogon"=dword:00000000
"passwordexpirywarning"=dword:0000000e
"scremoveoption"="0"
"AllowMultipleTSSessions"=dword:00000001
"UIHost"=hex(2):6c,00,6f,00,67,00,6f,00,6e,00,75,00,69,00,2e,00,65,00,78,00,65,\
00,00,00
"LogonType"=dword:00000001
"DebugServerCommand"="no"
"SFCDisable"=dword:00000000
"WinStationsDisabled"="0"
"HibernationPreviouslyEnabled"=dword:00000001
"ShowLogonOptions"=dword:00000001
"AltDefaultUserName"="Brenda"
"AltDefaultDomainName"="FAMILYPC"
"ChangePasswordUseKerberos"=dword:00000001
"Background"="0 0 0"
"AutoAdminLogon"="0"
"DisableCAD"=dword:00000001
 
J

JS

Checked a few of the reg keys in your list but could not find anything
unusual. This doesn't mean the answer to your problem is not an incorrect
value in one of the subkeys but if it is I could not find it.

Sorry but have run out of ideas except to search the web on each of the
entries in your list and see what pops up.
JS

bradysd4 said:
Thanks for those ideas. I tried them and they didn't work. Do you know
anything about these registry entries? Do any of them look like the
culprit?
THANKS for your help.


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"AutoRestartShell"=dword:00000001
"DefaultDomainName"="FAMILYPC"
"DefaultUserName"="Brenda"
"LegalNoticeCaption"=""
"LegalNoticeText"=""
"PowerdownAfterShutdown"="1"
"ReportBootOk"="1"
"Shell"="Explorer.exe"
"ShutdownWithoutLogon"="0"
"System"=""
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
"VmApplet"="rundll32 shell32,Control_RunDLL \"sysdm.cpl\""
"SfcQuota"=dword:ffffffff
"allocatecdroms"="0"
"allocatedasd"="0"
"allocatefloppies"="0"
"cachedlogonscount"="10"
"forceunlocklogon"=dword:00000000
"passwordexpirywarning"=dword:0000000e
"scremoveoption"="0"
"AllowMultipleTSSessions"=dword:00000001
"UIHost"=hex(2):6c,00,6f,00,67,00,6f,00,6e,00,75,00,69,00,2e,00,65,00,78,00,65,\
00,00,00
"LogonType"=dword:00000001
"DebugServerCommand"="no"
"SFCDisable"=dword:00000000
"WinStationsDisabled"="0"
"HibernationPreviouslyEnabled"=dword:00000001
"ShowLogonOptions"=dword:00000001
"AltDefaultUserName"="Brenda"
"AltDefaultDomainName"="FAMILYPC"
"ChangePasswordUseKerberos"=dword:00000001
"Background"="0 0 0"
"AutoAdminLogon"="0"
"DisableCAD"=dword:00000001


JS said:
Download and install Tweak UI from Microsoft
http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx

Then expand the Logon option and select Autologon and Un-Check the
Autologon
box.

OR

Start/Run and enter: CONTROL USERPASSWORDS2
On the User tab: pick (highlight) the account you do not want to
automatically log on
Then check: Users must enter username and password
Next click Apply and enter the password (if the account you pick has a
password)
Finally click OK until your completely out

JS
 
B

bradysd4

OK, thanks again. None of that worked, but I found another rabbit trail. I
noticed on my task manager that no users were listed. When I searched on that
I found that terminal services was not started. It has to be running to
allow multiple users. I cannot get it to start though. I get error 1083: the
executable program that this service is configured to run does not implement
the service. Also I noticed that when I try to run an msi file, it will not
run because it says windows installer is not working or something. It comes
up with the file association dialog box, but I don't know what to associate
it with.

Do you know the unregister and register commands? would this possibly fix
this?


JS said:
Checked a few of the reg keys in your list but could not find anything
unusual. This doesn't mean the answer to your problem is not an incorrect
value in one of the subkeys but if it is I could not find it.

Sorry but have run out of ideas except to search the web on each of the
entries in your list and see what pops up.
JS

bradysd4 said:
Thanks for those ideas. I tried them and they didn't work. Do you know
anything about these registry entries? Do any of them look like the
culprit?
THANKS for your help.


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"AutoRestartShell"=dword:00000001
"DefaultDomainName"="FAMILYPC"
"DefaultUserName"="Brenda"
"LegalNoticeCaption"=""
"LegalNoticeText"=""
"PowerdownAfterShutdown"="1"
"ReportBootOk"="1"
"Shell"="Explorer.exe"
"ShutdownWithoutLogon"="0"
"System"=""
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
"VmApplet"="rundll32 shell32,Control_RunDLL \"sysdm.cpl\""
"SfcQuota"=dword:ffffffff
"allocatecdroms"="0"
"allocatedasd"="0"
"allocatefloppies"="0"
"cachedlogonscount"="10"
"forceunlocklogon"=dword:00000000
"passwordexpirywarning"=dword:0000000e
"scremoveoption"="0"
"AllowMultipleTSSessions"=dword:00000001
"UIHost"=hex(2):6c,00,6f,00,67,00,6f,00,6e,00,75,00,69,00,2e,00,65,00,78,00,65,\
00,00,00
"LogonType"=dword:00000001
"DebugServerCommand"="no"
"SFCDisable"=dword:00000000
"WinStationsDisabled"="0"
"HibernationPreviouslyEnabled"=dword:00000001
"ShowLogonOptions"=dword:00000001
"AltDefaultUserName"="Brenda"
"AltDefaultDomainName"="FAMILYPC"
"ChangePasswordUseKerberos"=dword:00000001
"Background"="0 0 0"
"AutoAdminLogon"="0"
"DisableCAD"=dword:00000001


JS said:
Download and install Tweak UI from Microsoft
http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx

Then expand the Logon option and select Autologon and Un-Check the
Autologon
box.

OR

Start/Run and enter: CONTROL USERPASSWORDS2
On the User tab: pick (highlight) the account you do not want to
automatically log on
Then check: Users must enter username and password
Next click Apply and enter the password (if the account you pick has a
password)
Finally click OK until your completely out

JS

I have the lost Welcome screen problem in XP Home. I'm running SP3. I
had
already lost it before that upgrade. I was hoping that SP3 would fix
it.
I
have already tried the control panel "change how users log on" choices,
the
Kelly's corner fix, and the DougKnox tool. No problems with Gina were
noted.
I am thinking either a spyware changed the file somehow, or somhow I am
in
a
Domain trhat I did not create (soyware). I have been running Spybot
though,
so hopefully that wasn't it. Does anybody know how to do the scannow
fix
for
SP3, or have any idea what happened to the welcome screen? We really
miss
the
fast user switching as we have multiple users.

Kelly's corner fix:
Go to the following link,
http://www.kellys-korner-xp.com/xp_tweaks.htm,
scroll to line 45, click "Restore the Welcome Screen-Gina.Dll Error" in
the
right column and see if that resolves the issue.

Dougknox Fix:
Fix Logon/Restore Welcome Screen:
http://www.dougknox.com/xp/scripts_desc/fix_xp_logon.htm

This should reset the default GINA in registry. To set it manually,
see

:

The file name you posted is not a Windows file. Make sure you have
the
latest updates for your antivirus software and run a scan of your
system.
Also check for any malware that might be the source of the issue,
download,
install and run Ad Aware:
www.lavasoftusa.com.

Additionally, you might want to check the following Knowledge Base
Article
as whatever is going on may have made a change the applies as in this
article:
http://support.microsoft.com/?kbid=315347

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

I have just installed SP2.

When i boot up I now get the old classic logon and password request
instead
of the welcome screen.

I have gone to the Control Panal - then to the useracounts. When i
click
"change the way users log on" I get an error message telling me that
a
recently installed program has disabled fast change and welcome
screen
and
advises me to uninstall the program It also tells me that the
program
may
be
identified by the following file C:\Windows\system32\BCMlogon.dll

I am unsure what to do from here. I have uninstalled and then
reinstalled
SP2 but nothing has changed

Any advice please

Aitionn
 
J

JS

The 'Terminal Services' is dependent on another service named 'Remote
Procedure Call (RPC)'.
The RPC service should be running, on my PC the 'Terminal Service' is set to
'Manual'.

Error 1083: The executable program that this service is configured to run in
does not implement the service.
http://www.winhelponline.com/articl...-in-a-Windows-XP-Service-Pack-2-computer.html

Resolution:
Download the .zip file mentioned in the above article.

JS

bradysd4 said:
OK, thanks again. None of that worked, but I found another rabbit trail.
I
noticed on my task manager that no users were listed. When I searched on
that
I found that terminal services was not started. It has to be running to
allow multiple users. I cannot get it to start though. I get error 1083:
the
executable program that this service is configured to run does not
implement
the service. Also I noticed that when I try to run an msi file, it will
not
run because it says windows installer is not working or something. It
comes
up with the file association dialog box, but I don't know what to
associate
it with.

Do you know the unregister and register commands? would this possibly fix
this?


JS said:
Checked a few of the reg keys in your list but could not find anything
unusual. This doesn't mean the answer to your problem is not an incorrect
value in one of the subkeys but if it is I could not find it.

Sorry but have run out of ideas except to search the web on each of the
entries in your list and see what pops up.
JS

bradysd4 said:
Thanks for those ideas. I tried them and they didn't work. Do you
know
anything about these registry entries? Do any of them look like the
culprit?
THANKS for your help.


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon]
"AutoRestartShell"=dword:00000001
"DefaultDomainName"="FAMILYPC"
"DefaultUserName"="Brenda"
"LegalNoticeCaption"=""
"LegalNoticeText"=""
"PowerdownAfterShutdown"="1"
"ReportBootOk"="1"
"Shell"="Explorer.exe"
"ShutdownWithoutLogon"="0"
"System"=""
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
"VmApplet"="rundll32 shell32,Control_RunDLL \"sysdm.cpl\""
"SfcQuota"=dword:ffffffff
"allocatecdroms"="0"
"allocatedasd"="0"
"allocatefloppies"="0"
"cachedlogonscount"="10"
"forceunlocklogon"=dword:00000000
"passwordexpirywarning"=dword:0000000e
"scremoveoption"="0"
"AllowMultipleTSSessions"=dword:00000001
"UIHost"=hex(2):6c,00,6f,00,67,00,6f,00,6e,00,75,00,69,00,2e,00,65,00,78,00,65,\
00,00,00
"LogonType"=dword:00000001
"DebugServerCommand"="no"
"SFCDisable"=dword:00000000
"WinStationsDisabled"="0"
"HibernationPreviouslyEnabled"=dword:00000001
"ShowLogonOptions"=dword:00000001
"AltDefaultUserName"="Brenda"
"AltDefaultDomainName"="FAMILYPC"
"ChangePasswordUseKerberos"=dword:00000001
"Background"="0 0 0"
"AutoAdminLogon"="0"
"DisableCAD"=dword:00000001


:

Download and install Tweak UI from Microsoft
http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx

Then expand the Logon option and select Autologon and Un-Check the
Autologon
box.

OR

Start/Run and enter: CONTROL USERPASSWORDS2
On the User tab: pick (highlight) the account you do not want to
automatically log on
Then check: Users must enter username and password
Next click Apply and enter the password (if the account you pick has a
password)
Finally click OK until your completely out

JS

I have the lost Welcome screen problem in XP Home. I'm running SP3. I
had
already lost it before that upgrade. I was hoping that SP3 would fix
it.
I
have already tried the control panel "change how users log on"
choices,
the
Kelly's corner fix, and the DougKnox tool. No problems with Gina
were
noted.
I am thinking either a spyware changed the file somehow, or somhow I
am
in
a
Domain trhat I did not create (soyware). I have been running Spybot
though,
so hopefully that wasn't it. Does anybody know how to do the scannow
fix
for
SP3, or have any idea what happened to the welcome screen? We really
miss
the
fast user switching as we have multiple users.

Kelly's corner fix:
Go to the following link,
http://www.kellys-korner-xp.com/xp_tweaks.htm,
scroll to line 45, click "Restore the Welcome Screen-Gina.Dll Error"
in
the
right column and see if that resolves the issue.

Dougknox Fix:
Fix Logon/Restore Welcome Screen:
http://www.dougknox.com/xp/scripts_desc/fix_xp_logon.htm

This should reset the default GINA in registry. To set it manually,
see

:

The file name you posted is not a Windows file. Make sure you have
the
latest updates for your antivirus software and run a scan of your
system.
Also check for any malware that might be the source of the issue,
download,
install and run Ad Aware:
www.lavasoftusa.com.

Additionally, you might want to check the following Knowledge Base
Article
as whatever is going on may have made a change the applies as in
this
article:
http://support.microsoft.com/?kbid=315347

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

I have just installed SP2.

When i boot up I now get the old classic logon and password
request
instead
of the welcome screen.

I have gone to the Control Panal - then to the useracounts. When
i
click
"change the way users log on" I get an error message telling me
that
a
recently installed program has disabled fast change and welcome
screen
and
advises me to uninstall the program It also tells me that the
program
may
be
identified by the following file C:\Windows\system32\BCMlogon.dll

I am unsure what to do from here. I have uninstalled and then
reinstalled
SP2 but nothing has changed

Any advice please

Aitionn
 
B

bradysd4

I tried that but unfortunately I have SP3 installed, sand that only works
with SP2. Also noticed my windows insttaller doesn't work.

JS said:
The 'Terminal Services' is dependent on another service named 'Remote
Procedure Call (RPC)'.
The RPC service should be running, on my PC the 'Terminal Service' is set to
'Manual'.

Error 1083: The executable program that this service is configured to run in
does not implement the service.
http://www.winhelponline.com/articl...-in-a-Windows-XP-Service-Pack-2-computer.html

Resolution:
Download the .zip file mentioned in the above article.

JS

bradysd4 said:
OK, thanks again. None of that worked, but I found another rabbit trail.
I
noticed on my task manager that no users were listed. When I searched on
that
I found that terminal services was not started. It has to be running to
allow multiple users. I cannot get it to start though. I get error 1083:
the
executable program that this service is configured to run does not
implement
the service. Also I noticed that when I try to run an msi file, it will
not
run because it says windows installer is not working or something. It
comes
up with the file association dialog box, but I don't know what to
associate
it with.

Do you know the unregister and register commands? would this possibly fix
this?


JS said:
Checked a few of the reg keys in your list but could not find anything
unusual. This doesn't mean the answer to your problem is not an incorrect
value in one of the subkeys but if it is I could not find it.

Sorry but have run out of ideas except to search the web on each of the
entries in your list and see what pops up.
JS

Thanks for those ideas. I tried them and they didn't work. Do you
know
anything about these registry entries? Do any of them look like the
culprit?
THANKS for your help.


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon]
"AutoRestartShell"=dword:00000001
"DefaultDomainName"="FAMILYPC"
"DefaultUserName"="Brenda"
"LegalNoticeCaption"=""
"LegalNoticeText"=""
"PowerdownAfterShutdown"="1"
"ReportBootOk"="1"
"Shell"="Explorer.exe"
"ShutdownWithoutLogon"="0"
"System"=""
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
"VmApplet"="rundll32 shell32,Control_RunDLL \"sysdm.cpl\""
"SfcQuota"=dword:ffffffff
"allocatecdroms"="0"
"allocatedasd"="0"
"allocatefloppies"="0"
"cachedlogonscount"="10"
"forceunlocklogon"=dword:00000000
"passwordexpirywarning"=dword:0000000e
"scremoveoption"="0"
"AllowMultipleTSSessions"=dword:00000001
"UIHost"=hex(2):6c,00,6f,00,67,00,6f,00,6e,00,75,00,69,00,2e,00,65,00,78,00,65,\
00,00,00
"LogonType"=dword:00000001
"DebugServerCommand"="no"
"SFCDisable"=dword:00000000
"WinStationsDisabled"="0"
"HibernationPreviouslyEnabled"=dword:00000001
"ShowLogonOptions"=dword:00000001
"AltDefaultUserName"="Brenda"
"AltDefaultDomainName"="FAMILYPC"
"ChangePasswordUseKerberos"=dword:00000001
"Background"="0 0 0"
"AutoAdminLogon"="0"
"DisableCAD"=dword:00000001


:

Download and install Tweak UI from Microsoft
http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx

Then expand the Logon option and select Autologon and Un-Check the
Autologon
box.

OR

Start/Run and enter: CONTROL USERPASSWORDS2
On the User tab: pick (highlight) the account you do not want to
automatically log on
Then check: Users must enter username and password
Next click Apply and enter the password (if the account you pick has a
password)
Finally click OK until your completely out

JS

I have the lost Welcome screen problem in XP Home. I'm running SP3. I
had
already lost it before that upgrade. I was hoping that SP3 would fix
it.
I
have already tried the control panel "change how users log on"
choices,
the
Kelly's corner fix, and the DougKnox tool. No problems with Gina
were
noted.
I am thinking either a spyware changed the file somehow, or somhow I
am
in
a
Domain trhat I did not create (soyware). I have been running Spybot
though,
so hopefully that wasn't it. Does anybody know how to do the scannow
fix
for
SP3, or have any idea what happened to the welcome screen? We really
miss
the
fast user switching as we have multiple users.

Kelly's corner fix:
Go to the following link,
http://www.kellys-korner-xp.com/xp_tweaks.htm,
scroll to line 45, click "Restore the Welcome Screen-Gina.Dll Error"
in
the
right column and see if that resolves the issue.

Dougknox Fix:
Fix Logon/Restore Welcome Screen:
http://www.dougknox.com/xp/scripts_desc/fix_xp_logon.htm

This should reset the default GINA in registry. To set it manually,
see

:

The file name you posted is not a Windows file. Make sure you have
the
latest updates for your antivirus software and run a scan of your
system.
Also check for any malware that might be the source of the issue,
download,
install and run Ad Aware:
www.lavasoftusa.com.

Additionally, you might want to check the following Knowledge Base
Article
as whatever is going on may have made a change the applies as in
this
article:
http://support.microsoft.com/?kbid=315347

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

I have just installed SP2.

When i boot up I now get the old classic logon and password
request
instead
of the welcome screen.

I have gone to the Control Panal - then to the useracounts. When
i
click
"change the way users log on" I get an error message telling me
that
a
recently installed program has disabled fast change and welcome
screen
and
advises me to uninstall the program It also tells me that the
program
may
be
identified by the following file C:\Windows\system32\BCMlogon.dll

I am unsure what to do from here. I have uninstalled and then
reinstalled
SP2 but nothing has changed

Any advice please

Aitionn
 
J

JS

Windows Installer 4.5 is available
(supports SP3)
http://support.microsoft.com/kb/942288

JS

bradysd4 said:
I tried that but unfortunately I have SP3 installed, sand that only works
with SP2. Also noticed my windows insttaller doesn't work.

JS said:
The 'Terminal Services' is dependent on another service named 'Remote
Procedure Call (RPC)'.
The RPC service should be running, on my PC the 'Terminal Service' is set
to
'Manual'.

Error 1083: The executable program that this service is configured to run
in
does not implement the service.
http://www.winhelponline.com/articl...-in-a-Windows-XP-Service-Pack-2-computer.html

Resolution:
Download the .zip file mentioned in the above article.

JS

bradysd4 said:
OK, thanks again. None of that worked, but I found another rabbit
trail.
I
noticed on my task manager that no users were listed. When I searched
on
that
I found that terminal services was not started. It has to be running
to
allow multiple users. I cannot get it to start though. I get error
1083:
the
executable program that this service is configured to run does not
implement
the service. Also I noticed that when I try to run an msi file, it
will
not
run because it says windows installer is not working or something. It
comes
up with the file association dialog box, but I don't know what to
associate
it with.

Do you know the unregister and register commands? would this possibly
fix
this?


:

Checked a few of the reg keys in your list but could not find anything
unusual. This doesn't mean the answer to your problem is not an
incorrect
value in one of the subkeys but if it is I could not find it.

Sorry but have run out of ideas except to search the web on each of
the
entries in your list and see what pops up.
JS

Thanks for those ideas. I tried them and they didn't work. Do you
know
anything about these registry entries? Do any of them look like the
culprit?
THANKS for your help.


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon]
"AutoRestartShell"=dword:00000001
"DefaultDomainName"="FAMILYPC"
"DefaultUserName"="Brenda"
"LegalNoticeCaption"=""
"LegalNoticeText"=""
"PowerdownAfterShutdown"="1"
"ReportBootOk"="1"
"Shell"="Explorer.exe"
"ShutdownWithoutLogon"="0"
"System"=""
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
"VmApplet"="rundll32 shell32,Control_RunDLL \"sysdm.cpl\""
"SfcQuota"=dword:ffffffff
"allocatecdroms"="0"
"allocatedasd"="0"
"allocatefloppies"="0"
"cachedlogonscount"="10"
"forceunlocklogon"=dword:00000000
"passwordexpirywarning"=dword:0000000e
"scremoveoption"="0"
"AllowMultipleTSSessions"=dword:00000001
"UIHost"=hex(2):6c,00,6f,00,67,00,6f,00,6e,00,75,00,69,00,2e,00,65,00,78,00,65,\
00,00,00
"LogonType"=dword:00000001
"DebugServerCommand"="no"
"SFCDisable"=dword:00000000
"WinStationsDisabled"="0"
"HibernationPreviouslyEnabled"=dword:00000001
"ShowLogonOptions"=dword:00000001
"AltDefaultUserName"="Brenda"
"AltDefaultDomainName"="FAMILYPC"
"ChangePasswordUseKerberos"=dword:00000001
"Background"="0 0 0"
"AutoAdminLogon"="0"
"DisableCAD"=dword:00000001


:

Download and install Tweak UI from Microsoft
http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx

Then expand the Logon option and select Autologon and Un-Check the
Autologon
box.

OR

Start/Run and enter: CONTROL USERPASSWORDS2
On the User tab: pick (highlight) the account you do not want to
automatically log on
Then check: Users must enter username and password
Next click Apply and enter the password (if the account you pick
has a
password)
Finally click OK until your completely out

JS

I have the lost Welcome screen problem in XP Home. I'm running
SP3. I
had
already lost it before that upgrade. I was hoping that SP3 would
fix
it.
I
have already tried the control panel "change how users log on"
choices,
the
Kelly's corner fix, and the DougKnox tool. No problems with Gina
were
noted.
I am thinking either a spyware changed the file somehow, or
somhow I
am
in
a
Domain trhat I did not create (soyware). I have been running
Spybot
though,
so hopefully that wasn't it. Does anybody know how to do the
scannow
fix
for
SP3, or have any idea what happened to the welcome screen? We
really
miss
the
fast user switching as we have multiple users.

Kelly's corner fix:
Go to the following link,
http://www.kellys-korner-xp.com/xp_tweaks.htm,
scroll to line 45, click "Restore the Welcome Screen-Gina.Dll
Error"
in
the
right column and see if that resolves the issue.

Dougknox Fix:
Fix Logon/Restore Welcome Screen:
http://www.dougknox.com/xp/scripts_desc/fix_xp_logon.htm

This should reset the default GINA in registry. To set it
manually,
see

:

The file name you posted is not a Windows file. Make sure you
have
the
latest updates for your antivirus software and run a scan of
your
system.
Also check for any malware that might be the source of the
issue,
download,
install and run Ad Aware:
www.lavasoftusa.com.

Additionally, you might want to check the following Knowledge
Base
Article
as whatever is going on may have made a change the applies as in
this
article:
http://support.microsoft.com/?kbid=315347

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

I have just installed SP2.

When i boot up I now get the old classic logon and password
request
instead
of the welcome screen.

I have gone to the Control Panal - then to the useracounts.
When
i
click
"change the way users log on" I get an error message telling
me
that
a
recently installed program has disabled fast change and
welcome
screen
and
advises me to uninstall the program It also tells me that the
program
may
be
identified by the following file
C:\Windows\system32\BCMlogon.dll

I am unsure what to do from here. I have uninstalled and then
reinstalled
SP2 but nothing has changed

Any advice please

Aitionn
 
B

bradysd4

Thank you for that. I cannot get it (installer) to install, or it is so slow,
that I am not patient enough to let it run. It opens some boxes that look
like service pack 3 installing, i.e. scanning your system, etc. It seems like
it is locked up to me. I was finally able to get termionl services running,
(can see user names in task manager, processes now) but still no welcome
screen, which was my real problem. I edited the registry, changing the
"imagepath" switches to something different than it was. I can't find it
right now. But still no welcome screen. I also found out that Microsfot is
providing free support for SP3, so I have contacted them, and they are
willing to talk to me, so far. So I'll see if they can figure it out. I had
loaded SP3, hoping it would fix the problem.

JS said:
The 'Terminal Services' is dependent on another service named 'Remote
Procedure Call (RPC)'.
The RPC service should be running, on my PC the 'Terminal Service' is set to
'Manual'.

Error 1083: The executable program that this service is configured to run in
does not implement the service.
http://www.winhelponline.com/articl...-in-a-Windows-XP-Service-Pack-2-computer.html

Resolution:
Download the .zip file mentioned in the above article.

JS

bradysd4 said:
OK, thanks again. None of that worked, but I found another rabbit trail.
I
noticed on my task manager that no users were listed. When I searched on
that
I found that terminal services was not started. It has to be running to
allow multiple users. I cannot get it to start though. I get error 1083:
the
executable program that this service is configured to run does not
implement
the service. Also I noticed that when I try to run an msi file, it will
not
run because it says windows installer is not working or something. It
comes
up with the file association dialog box, but I don't know what to
associate
it with.

Do you know the unregister and register commands? would this possibly fix
this?


JS said:
Checked a few of the reg keys in your list but could not find anything
unusual. This doesn't mean the answer to your problem is not an incorrect
value in one of the subkeys but if it is I could not find it.

Sorry but have run out of ideas except to search the web on each of the
entries in your list and see what pops up.
JS

Thanks for those ideas. I tried them and they didn't work. Do you
know
anything about these registry entries? Do any of them look like the
culprit?
THANKS for your help.


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon]
"AutoRestartShell"=dword:00000001
"DefaultDomainName"="FAMILYPC"
"DefaultUserName"="Brenda"
"LegalNoticeCaption"=""
"LegalNoticeText"=""
"PowerdownAfterShutdown"="1"
"ReportBootOk"="1"
"Shell"="Explorer.exe"
"ShutdownWithoutLogon"="0"
"System"=""
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
"VmApplet"="rundll32 shell32,Control_RunDLL \"sysdm.cpl\""
"SfcQuota"=dword:ffffffff
"allocatecdroms"="0"
"allocatedasd"="0"
"allocatefloppies"="0"
"cachedlogonscount"="10"
"forceunlocklogon"=dword:00000000
"passwordexpirywarning"=dword:0000000e
"scremoveoption"="0"
"AllowMultipleTSSessions"=dword:00000001
"UIHost"=hex(2):6c,00,6f,00,67,00,6f,00,6e,00,75,00,69,00,2e,00,65,00,78,00,65,\
00,00,00
"LogonType"=dword:00000001
"DebugServerCommand"="no"
"SFCDisable"=dword:00000000
"WinStationsDisabled"="0"
"HibernationPreviouslyEnabled"=dword:00000001
"ShowLogonOptions"=dword:00000001
"AltDefaultUserName"="Brenda"
"AltDefaultDomainName"="FAMILYPC"
"ChangePasswordUseKerberos"=dword:00000001
"Background"="0 0 0"
"AutoAdminLogon"="0"
"DisableCAD"=dword:00000001


:

Download and install Tweak UI from Microsoft
http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx

Then expand the Logon option and select Autologon and Un-Check the
Autologon
box.

OR

Start/Run and enter: CONTROL USERPASSWORDS2
On the User tab: pick (highlight) the account you do not want to
automatically log on
Then check: Users must enter username and password
Next click Apply and enter the password (if the account you pick has a
password)
Finally click OK until your completely out

JS

I have the lost Welcome screen problem in XP Home. I'm running SP3. I
had
already lost it before that upgrade. I was hoping that SP3 would fix
it.
I
have already tried the control panel "change how users log on"
choices,
the
Kelly's corner fix, and the DougKnox tool. No problems with Gina
were
noted.
I am thinking either a spyware changed the file somehow, or somhow I
am
in
a
Domain trhat I did not create (soyware). I have been running Spybot
though,
so hopefully that wasn't it. Does anybody know how to do the scannow
fix
for
SP3, or have any idea what happened to the welcome screen? We really
miss
the
fast user switching as we have multiple users.

Kelly's corner fix:
Go to the following link,
http://www.kellys-korner-xp.com/xp_tweaks.htm,
scroll to line 45, click "Restore the Welcome Screen-Gina.Dll Error"
in
the
right column and see if that resolves the issue.

Dougknox Fix:
Fix Logon/Restore Welcome Screen:
http://www.dougknox.com/xp/scripts_desc/fix_xp_logon.htm

This should reset the default GINA in registry. To set it manually,
see

:

The file name you posted is not a Windows file. Make sure you have
the
latest updates for your antivirus software and run a scan of your
system.
Also check for any malware that might be the source of the issue,
download,
install and run Ad Aware:
www.lavasoftusa.com.

Additionally, you might want to check the following Knowledge Base
Article
as whatever is going on may have made a change the applies as in
this
article:
http://support.microsoft.com/?kbid=315347

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

I have just installed SP2.

When i boot up I now get the old classic logon and password
request
instead
of the welcome screen.

I have gone to the Control Panal - then to the useracounts. When
i
click
"change the way users log on" I get an error message telling me
that
a
recently installed program has disabled fast change and welcome
screen
and
advises me to uninstall the program It also tells me that the
program
may
be
identified by the following file C:\Windows\system32\BCMlogon.dll

I am unsure what to do from here. I have uninstalled and then
reinstalled
SP2 but nothing has changed

Any advice please

Aitionn
 
B

bradysd4

I finally did get it to install last night. Thanks. My computer is somewhat
unstable I guess. Microsfot had me run an online virus scan last night that
is still running, so we'll see if that has anything to do with it. We also
ran SFC /Scannow, but nothing seemed to come from that.

bradysd4 said:
Thank you for that. I cannot get it (installer) to install, or it is so slow,
that I am not patient enough to let it run. It opens some boxes that look
like service pack 3 installing, i.e. scanning your system, etc. It seems like
it is locked up to me. I was finally able to get termionl services running,
(can see user names in task manager, processes now) but still no welcome
screen, which was my real problem. I edited the registry, changing the
"imagepath" switches to something different than it was. I can't find it
right now. But still no welcome screen. I also found out that Microsfot is
providing free support for SP3, so I have contacted them, and they are
willing to talk to me, so far. So I'll see if they can figure it out. I had
loaded SP3, hoping it would fix the problem.

JS said:
The 'Terminal Services' is dependent on another service named 'Remote
Procedure Call (RPC)'.
The RPC service should be running, on my PC the 'Terminal Service' is set to
'Manual'.

Error 1083: The executable program that this service is configured to run in
does not implement the service.
http://www.winhelponline.com/articl...-in-a-Windows-XP-Service-Pack-2-computer.html

Resolution:
Download the .zip file mentioned in the above article.

JS

bradysd4 said:
OK, thanks again. None of that worked, but I found another rabbit trail.
I
noticed on my task manager that no users were listed. When I searched on
that
I found that terminal services was not started. It has to be running to
allow multiple users. I cannot get it to start though. I get error 1083:
the
executable program that this service is configured to run does not
implement
the service. Also I noticed that when I try to run an msi file, it will
not
run because it says windows installer is not working or something. It
comes
up with the file association dialog box, but I don't know what to
associate
it with.

Do you know the unregister and register commands? would this possibly fix
this?


:

Checked a few of the reg keys in your list but could not find anything
unusual. This doesn't mean the answer to your problem is not an incorrect
value in one of the subkeys but if it is I could not find it.

Sorry but have run out of ideas except to search the web on each of the
entries in your list and see what pops up.
JS

Thanks for those ideas. I tried them and they didn't work. Do you
know
anything about these registry entries? Do any of them look like the
culprit?
THANKS for your help.


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon]
"AutoRestartShell"=dword:00000001
"DefaultDomainName"="FAMILYPC"
"DefaultUserName"="Brenda"
"LegalNoticeCaption"=""
"LegalNoticeText"=""
"PowerdownAfterShutdown"="1"
"ReportBootOk"="1"
"Shell"="Explorer.exe"
"ShutdownWithoutLogon"="0"
"System"=""
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
"VmApplet"="rundll32 shell32,Control_RunDLL \"sysdm.cpl\""
"SfcQuota"=dword:ffffffff
"allocatecdroms"="0"
"allocatedasd"="0"
"allocatefloppies"="0"
"cachedlogonscount"="10"
"forceunlocklogon"=dword:00000000
"passwordexpirywarning"=dword:0000000e
"scremoveoption"="0"
"AllowMultipleTSSessions"=dword:00000001
"UIHost"=hex(2):6c,00,6f,00,67,00,6f,00,6e,00,75,00,69,00,2e,00,65,00,78,00,65,\
00,00,00
"LogonType"=dword:00000001
"DebugServerCommand"="no"
"SFCDisable"=dword:00000000
"WinStationsDisabled"="0"
"HibernationPreviouslyEnabled"=dword:00000001
"ShowLogonOptions"=dword:00000001
"AltDefaultUserName"="Brenda"
"AltDefaultDomainName"="FAMILYPC"
"ChangePasswordUseKerberos"=dword:00000001
"Background"="0 0 0"
"AutoAdminLogon"="0"
"DisableCAD"=dword:00000001


:

Download and install Tweak UI from Microsoft
http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx

Then expand the Logon option and select Autologon and Un-Check the
Autologon
box.

OR

Start/Run and enter: CONTROL USERPASSWORDS2
On the User tab: pick (highlight) the account you do not want to
automatically log on
Then check: Users must enter username and password
Next click Apply and enter the password (if the account you pick has a
password)
Finally click OK until your completely out

JS

I have the lost Welcome screen problem in XP Home. I'm running SP3. I
had
already lost it before that upgrade. I was hoping that SP3 would fix
it.
I
have already tried the control panel "change how users log on"
choices,
the
Kelly's corner fix, and the DougKnox tool. No problems with Gina
were
noted.
I am thinking either a spyware changed the file somehow, or somhow I
am
in
a
Domain trhat I did not create (soyware). I have been running Spybot
though,
so hopefully that wasn't it. Does anybody know how to do the scannow
fix
for
SP3, or have any idea what happened to the welcome screen? We really
miss
the
fast user switching as we have multiple users.

Kelly's corner fix:
Go to the following link,
http://www.kellys-korner-xp.com/xp_tweaks.htm,
scroll to line 45, click "Restore the Welcome Screen-Gina.Dll Error"
in
the
right column and see if that resolves the issue.

Dougknox Fix:
Fix Logon/Restore Welcome Screen:
http://www.dougknox.com/xp/scripts_desc/fix_xp_logon.htm

This should reset the default GINA in registry. To set it manually,
see

:

The file name you posted is not a Windows file. Make sure you have
the
latest updates for your antivirus software and run a scan of your
system.
Also check for any malware that might be the source of the issue,
download,
install and run Ad Aware:
www.lavasoftusa.com.

Additionally, you might want to check the following Knowledge Base
Article
as whatever is going on may have made a change the applies as in
this
article:
http://support.microsoft.com/?kbid=315347

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

I have just installed SP2.

When i boot up I now get the old classic logon and password
request
instead
of the welcome screen.

I have gone to the Control Panal - then to the useracounts. When
i
click
"change the way users log on" I get an error message telling me
that
a
recently installed program has disabled fast change and welcome
screen
and
advises me to uninstall the program It also tells me that the
program
may
be
identified by the following file C:\Windows\system32\BCMlogon.dll

I am unsure what to do from here. I have uninstalled and then
reinstalled
SP2 but nothing has changed

Any advice please

Aitionn
 

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