Logon fails, reverts to friendly logon screen, "system cannot find file specifie

[Jim Pivo]

Executive Summary:
What is "Profile information in Win XP"
Why cannot Win XP find "profile information" for newly
created users?
How can I fix my Win XP so that when I attempt to logon to
a new User account it logs me on, instead of hanging on
loading user info, then going back to the friendly logon
screen?

ERROR:
Windows cannot log you on because your profile cannot be
loaded. Check that you are connected to the network, or
that your network is functioning correctly. If this problem
persists, contact your network administrator.

DETAIL - The system cannot find the file specified.

More data:

Win XP Pro

Workstation, not on domain (I don't think.. How do you tell?)

Stand alone machine, no local network, though local
networking is present to support the NIC

Created new (second) Administrator account, and accessed
it, with no problems.

Created 3 additional User accounts.

There is a Documents and Settings Directory for
the original built in admin account
the new administrator account
one of the 3 new user accounts

I can logon using the three accounts for which there is a
D&S Directory, which I had thought was created by my
initial logon. Am I Wrong about that?

When I attempt to login to the other new accounts, for
which there are no D&S folders, XP claims to be accessing
my settings, and then goes back to the friendly logon
screen, with no error message.

When I look at Application Error logging, I see an error:
Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1500
Date: 11/8/2003
Time: 1:27:55 AM
User: AN631322416\Tom
Computer: AN631322416
Description:
Windows cannot log you on because your profile cannot be
loaded. Check that you are connected to the network, or
that your network is functioning correctly. If this problem
persists, contact your network administrator.

DETAIL - The system cannot find the file specified.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


..

 

[Sharon F]

Executive Summary:
What is "Profile information in Win XP"
Why cannot Win XP find "profile information" for newly
created users?
How can I fix my Win XP so that when I attempt to logon to
a new User account it logs me on, instead of hanging on
loading user info, then going back to the friendly logon
screen?

ERROR:
Windows cannot log you on because your profile cannot be
loaded. Check that you are connected to the network, or
that your network is functioning correctly. If this problem
persists, contact your network administrator.

DETAIL - The system cannot find the file specified.

More data:

Win XP Pro

Workstation, not on domain (I don't think.. How do you tell?)

Stand alone machine, no local network, though local
networking is present to support the NIC

Created new (second) Administrator account, and accessed
it, with no problems.

Created 3 additional User accounts.

There is a Documents and Settings Directory for
the original built in admin account
the new administrator account
one of the 3 new user accounts

I can logon using the three accounts for which there is a
D&S Directory, which I had thought was created by my
initial logon. Am I Wrong about that?

When I attempt to login to the other new accounts, for
which there are no D&S folders, XP claims to be accessing
my settings, and then goes back to the friendly logon
screen, with no error message.

When I look at Application Error logging, I see an error:
Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1500
Date: 11/8/2003
Time: 1:27:55 AM
User: AN631322416\Tom
Computer: AN631322416
Description:
Windows cannot log you on because your profile cannot be
loaded. Check that you are connected to the network, or
that your network is functioning correctly. If this problem
persists, contact your network administrator.

DETAIL - The system cannot find the file specified.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


.

A new account is created by using the data stored in the Default User
folders under Documents and Settings. If that account has been removed
or altered in a way that caused the account info to corrupt, the creation
of a new account would fail.

 

[Crusty \(-: Old B@stard :-\)]

And you know how many people go around deleting things, not having any
knowledge of the consequences (-:

 

[Sharon F]

And you know how many people go around deleting things, not having any
knowledge of the consequences (-:

Yep, have to wonder if that's what has happened here. Faulty hardware could
cause any data to become corrupt but the damage would be more widespread
than just the default user account.

Was on my way out the door this AM so didn't have time to respond more in
depth... I'm not sure if the default profile can be restored to working order
through any means other than System Restore, restoring a system backup or a
repair install.

Customizing the default user account is not unheard of but have read a few
MS Knowledge Base articles that are very specific about how changes to
this account should be made to avoid corruption. Another possibility for a
"no new accounts" situation.

Something to research this week, I guess.

Take care,

 

[_ J _]

Also people going around moving things to other folders,
not having any knowledge of the consequences.

Jan

-----Original Message-----
not having any knowledge of the consequences (-:

Yep, have to wonder if that's what has happened here.

Faulty hardware could cause any data to become corrupt but
the damage would be more widespread than just the default
user account.

Was on my way out the door this AM so didn't have time to

respond more in depth... I'm not sure if the default
profile can be restored to working order through any means
other than System Restore, restoring a system backup or a
repair install.

Customizing the default user account is not unheard of

but have read a few MS Knowledge Base articles that are
very specific about how changes to this account should be
made to avoid corruption. Another possibility for a "no
new accounts" situation.

 

[Jim Pivonka]

Very perceptive! ;-)

The Default User folder is recovered and backed up.

As far as restoring it is concerned, it helps to not have
emtied the wastebasket. Other means of restoring it would
apparently be available through the procedures for editing
or 'customizing' the Default User profile. I found and
read several pages covering that topic, but it took the
right search to do so:
"Windows XP" "Default User" profile customize

Pages I found useful:
http://www.logdev.com/LogDev/KBase/KBase-LogDev/KB020211-3.htm
http://searchwin2000.techtarget.com/tip/1,289483,sid1_gci920016,00.html
http://www.jsiinc.com/SUBN/tip6700/rh6775.htm
http://support.microsoft.com/?kbid=291586
http://www.petri.co.il/copy_user_profiles_in_xp.htm

Thanks very much for your help.

-----Original Message-----

 

[Sharon F]

Very perceptive! ;-)

The Default User folder is recovered and backed up.

As far as restoring it is concerned, it helps to not have
emtied the wastebasket. Other means of restoring it would
apparently be available through the procedures for editing
or 'customizing' the Default User profile. I found and
read several pages covering that topic, but it took the
right search to do so:
"Windows XP" "Default User" profile customize

Pages I found useful:
http://www.logdev.com/LogDev/KBase/KBase-LogDev/KB020211-3.htm
http://searchwin2000.techtarget.com/tip/1,289483,sid1_gci920016,00.html
http://www.jsiinc.com/SUBN/tip6700/rh6775.htm
http://support.microsoft.com/?kbid=291586
http://www.petri.co.il/copy_user_profiles_in_xp.htm

Thanks very much for your help.

You're very welcome. Glad to hear that you have things fixed up and working
again. I can see where emptying the Recycle Bin at the wrong moment could
complicate matters.

Thanks for the links too. Much appreciated.

Take care,