IS THIS A HOPELESS CASE FOR SERVICE PACK 2? PLEASE HELP

K

kim42

Hi, I'm back with a new problem. Hope you can help me with this one too.
I have a Dell 4600 xp that had sevice pack 1 on it. I have tried to install
service pack 2, 3 different times, with no luck. I finally decided to try it
again and it seemed to be doing ok until it got hung up at the end where it
was doing clean-up. I think it was in clean-up at least an hour. anyway it
finally came up and said that the install failed. I rebooted my computer and
it was there. It is also in my add-remove in the control panel. It was giving
me problems, so I rebooted in safe mode to do a system restore. All that was
there were service pack restore points, so I picked the bottom one and did a
restore. I really had no choice because I couldn't even use my computer with
an hour glass that would not let me navigate anywhere. Anyway, the restore
seems to be working fine now. I am not able to use wordpad or the calculator,
but other than that I have not had any problems. I decided to check my event
viewer and saw several problems. I have no idea if they are major or can be
fixed. I am hoping fixed because I really need this service pack, If not I
can go to add-remove and hopefully remove it. I am posting below the errors
that showed in the event viewer. It would probably be better to scroll to the
bottom of these and work your way to the top, as that would be in the right
order. Thanks so much for any help you can give me.

Source: LoadPerf
9/8/2008 6:01:01PM
The performance counter name string value in the registry is incorrectly
formatted. The bogus string is 3096, the bogus index value is the first DWORD
in Data section while the last valid index values are the second and third
DWORD in Data section.

Source: LoadPerf
6:01:01 PM 9/8/2008
LastCounter and LastHelp values of performance registry is corrupted and
needs to be updated. The first and second DWORDs in Data Section are the
original values while the third and forth DWORDs in Data Section are the
updated new values.

Source: LoadPerf
6:00:58 PM 9/8/2008
Unloading the performance counter strings for service WmiApRpl (WmiApRpl)
failed. The Error code is the first DWORD in Data section.

Source: LoadPerf
6:00:58 PM 9/8/2008
The performance counter name string value in the registry is incorrectly
formatted. The bogus string is 3096, the bogus index value is the first DWORD
in Data section while the last valid index values are the second and third
DWORD in Data section.

Source: LoadPerf
6:00:41 PM 9/8/2008
Unloading the performance counter strings for service ISAPISearch
(ISAPISearch) failed. The Error code is the first DWORD in Data section.

Source: LoadPerf
5:59:19 PM 9/8/2008
Performance counters for the ISAPISearch (ISAPISearch) service are already
in Performance Registry, no need to re-install again.

5:59:19 PM
Performance counters for the ContentFilter (ContentFilter) service are
already in Performance Registry, no need to re-install again.

5:59:19 PM
Unloading the performance counter strings for service ContentFilter
(ContentFilter) failed. The Error code is the first DWORD in Data section


Source: WinMgmt
5:24:36 PM
WMI ADAP was unable to load the PerfProc performance library because it
timed out on a call: collect

source: LoadPerf
5:21:48 PM
Performance counters for the ISAPISearch (ISAPISearch) service were loaded
successfully. The Record Data contains the new index values assigned to this
service.

Performance counters for the ContentFilter (ContentFilter) service were
loaded
successfully. The Record Data contains the new index values assigned to this
service.

5:21:48 LoadPerf
Performance counters for the ContentIndex (ContentIndex) service were loaded
successfully. The Record Data contains the new index values assigned to this
service.

5:21:48 LoadPerf
Performance counters for the ISAPISearch (ISAPISearch) service were removed
successfully. The Record Data contains the new values of the system Last
Counter and Last Help registry entries.

5:21:48 LoadPerf
Performance counters for the ContentFilter (ContentFilter) service were
removed successfully. The Record Data contains the new values of the system
Last Counter and Last Help registry entries.

5:21:48 LoadPerf
Performance counters for the ContentIndex (ContentIndex) service were
removed successfully. The Record Data contains the new values of the system
Last Counter and Last Help registry entries.

Source:Application Error
4:52:33 PM 9/8/2008
Faulting application update.exe, version 5.5.1005.0, faulting module
ntdll.dll, version 5.1.2600.1217, fault address 0x00055e92.

Source: WinMgmt
3:56:00 PM Warning
A provider, HiPerfCooker_v1, has been registered in the WMI namespace,
Root\WMI, to use the LocalSystem account. This account is privileged and the
provider may cause a security violation if it does not correctly impersonate
user requests.
---------------------------------------

Below is from systems event viewer since I downloaded service pack 2. I
don't know if this is related or not.

Source: ipnathlp
6:03:47 PM 9/9/2009
The Network Address Translator (NAT) was unable to request an operation of
the kernel-mode translation module. This may indicate misconfiguration,
insufficient resources, or an internal error. The data is the error code.
Bytes
0000: 1f 00 00 00

source: Browser
6:03:47 PM 9/9/2008
The browser has forced an election on network \Device\NetBT_Tcpip_ because a
master browser was stopped.

Source: Dhcp
6:03:47 PM 9/9/2008
The IP address lease 192.168.1.100 for the Network Card with network address
has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a
DHCPNACK message).
 
P

PA Bear [MS MVP]

WinXP SP2 was released over 4 years ago: Why hasn't it been installed
already?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)? Were any of these applications running in the background when you
attempted to install WinXP SP2?

Is WinXP SP2 listed in Add/Remove Programs?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Hi, I'm back with a new problem. Hope you can help me with this one too.
I have a Dell 4600 xp that had sevice pack 1 on it. I have tried to
install
service pack 2, 3 different times, with no luck. I finally decided to try
it
again and it seemed to be doing ok until it got hung up at the end where
it
was doing clean-up. I think it was in clean-up at least an hour. anyway it
finally came up and said that the install failed. I rebooted my computer
and
it was there. It is also in my add-remove in the control panel. It was
giving me problems, so I rebooted in safe mode to do a system restore. All
that was there were service pack restore points, so I picked the bottom
one
and did a restore. I really had no choice because I couldn't even use my
computer with an hour glass that would not let me navigate anywhere.
Anyway, the restore seems to be working fine now. I am not able to use
wordpad or the calculator, but other than that I have not had any
problems.
I decided to check my event viewer and saw several problems. I have no
idea
if they are major or can be fixed. I am hoping fixed because I really need
this service pack, If not I can go to add-remove and hopefully remove it.
I
am posting below the errors that showed in the event viewer. It would
probably be better to scroll to the bottom of these and work your way to
the top, as that would be in the right order. Thanks so much for any help
you can give me.
<snip>
 
K

kim42

The reason service Pack2 wasn't installed before now
is not from lack of trying. The first time I tried was at least 3 yrs ago ,
I tried again about 2 yrs ago and it crashed my system. Tried again last
year, all these failed. This time I actually have it on my system, but with
errors. Yes it is in add-remove now. I turned off All my security programs
before I installed it this time. My programs are Avast free, Online Armor,
Winpatrol and Malwarebytes. I use explorer 6 and Firefox 3.
kim
 
P

PA Bear [MS MVP]

It is never a good idea to undo/uninstall a Service Pack using System
Restore.

Seeing as you've had so many issues for so very long, if you cannot
uninstall WinXP SP2 via Add/Remove Programs, cut your losses: Format &
reinstall Windows.

NB: A Repair Install will NOT help and would probably make things worse.

Good luck.

PS: If the Clean Install gives you WinXP SP1, skip SP2 and install SP3 and
all post-SP3 updates instead.
 
K

kim42

I am not having any problems with my computer right now. Do you think that I
can keep service pack 2? Are there any fixes for the errors that I posted?
Thanks!
 
D

DL

Do you have a winxp cd or only a restore disk?
Are you able to run the system File checker? - see win help

First run disk cleanup, then defrag
Ensure any external devices are disconnected.
Are you able to run ms update when booted into safe mode, then install the
any updates in batches of say 10, earliest first, then reboot.
If all successfull, repeat the process, in batches of 10
Dont forget to set a restore point first, then after each successful boot,
before you proceed to the next batch.
 
J

Jim

kim42 said:
I am not having any problems with my computer right now. Do you think that
I
can keep service pack 2? Are there any fixes for the errors that I posted?
Thanks!
Did Dell tell you to install an update to the BIOS? My 4700 required an
update.
Before starting the update process, did you make certain that your computer
was ready for SP2? There is a Knowledge Base article which discusses the
steps that one must take before installing SP2.
I installed SP2 on my computer in August of 2005, and it has run quite well
since then.
Jim
 
K

kim42

I have a reinstallation CD that came with my computer. Do I do updates in
safe mode...can I still get online when in safemode? I haven't done updates
yet because I didn't know if I could get these errors fixed. If I start
having problems, I will have to try uninstalling the service pack, so I won't
need the updates. No, I didn't update the BIO...didn't know about that.
Should have researched this more first. Another thought....if I installed
service 3, would that fix all these errors?
 
D

DL

Fix all err's; who knows?
If as the other poster states Dell has a reccommended bios update you should
impliment this by visiting the dell support site and entering your Tag#
You will likely get a list of reccommnded/critical updates for bios and
Drivers
do this before attempting a ms update, and yes safe mode has a connection
option
 

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