iPod Software

A

Alan

Hi,
My friends machine took a turn for the worse after loading the program on CD
that comes with an Apple iPod. It became extremely slow and kept shutting
down, when restarted a Windows message appeared saying it had recovered from
a fatal error.
Both of us thought it was malware of some kind, but by chance when speaking
to PC World Helpline in the UK he mentioned that he had recently loaded the
iPod discs and was told that there was a known problem with this software,
apparently especially with Packard Bell machines (I fail to see why that
should be, but that's what he was told).
They gave him a fix over the phone which he followed and the problem seems
to have gone. What the fix was I don't know as he did it on instruction and
cant remember for sure what it was. He was advised not to use the discs but
to download the necessary from Apples web site.
Anyone know anything about this?
I know a bit, but not much more than my friend about this stuff, that's why
I got involved. He told me that he'd used the iPod discs, but from a company
like Apple it never occurred to me to question their software.
Regards,
Alan.
 
C

Carey Frisch [MVP]

What's New in iPod shuffle Software 1.1.3
http://www.apple.com/ipod/download/

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

-------------------------------------------------------------------------------------------

:

| Hi,
| My friends machine took a turn for the worse after loading the program on CD
| that comes with an Apple iPod. It became extremely slow and kept shutting
| down, when restarted a Windows message appeared saying it had recovered from
| a fatal error.
| Both of us thought it was malware of some kind, but by chance when speaking
| to PC World Helpline in the UK he mentioned that he had recently loaded the
| iPod discs and was told that there was a known problem with this software,
| apparently especially with Packard Bell machines (I fail to see why that
| should be, but that's what he was told).
| They gave him a fix over the phone which he followed and the problem seems
| to have gone. What the fix was I don't know as he did it on instruction and
| cant remember for sure what it was. He was advised not to use the discs but
| to download the necessary from Apples web site.
| Anyone know anything about this?
| I know a bit, but not much more than my friend about this stuff, that's why
| I got involved. He told me that he'd used the iPod discs, but from a company
| like Apple it never occurred to me to question their software.
| Regards,
| Alan.
 
P

Paul Smith

It's not the first I've heard of this, or the other problems they've had
like incompatible iTunes and firmware on the iPod itself too.

But considering the amount of applications it loads up in the background, if
you want or need them or not, it's not surprising it runs into problems on
some systems.

Apple have always had this problem, even with small applications like
Quicktime which constantly wants to start qttask for no reason every time
Windows boots.

It's generally a good idea to download the latest version of any software
from the net if you've got access, versions on CDs can be very old in some
cases.

--
Paul Smith,
Yeovil, UK.
Microsoft MVP Windows Shell/User
http://www.windowsresource.net/

*Remove 'nospam.' to reply by e-mail*
 
A

Alan

Thanks for that. If this is the same with all Apple programs, should they be
avoided?

'It's generally a good idea to download the latest version of any software
from the net if you've got access, versions on CDs can be very old in some
cases'

It never occurred to me (again) that it would be a good idea to do that, I
will from now on,
Regards,
Alan.
 
R

RJK

With HUGE help from David H Lipman, I've just cleared a friends PC of
"NewsDotNet adware that was, I think carried by the Trojan.Zlob.D variant
virus that was mangled up with SpyAxe - that ended up in the thing (PC),
after the PC owners children downloaded and installed iTunes !!! ...phew

regards, Richard
 
P

Paul Smith

Alan said:
Thanks for that. If this is the same with all Apple programs, should they
be avoided?

My attitude is only ever have the applications you really need. Nothing
annoys me more than having an untidy system with lots of stuff you never use
on. But then I'm the same in real life - I can't stand stuff just lying
around the room!

Saying that a lot of media on the internet is produced in the .mov format,
so generally you'd need QuickTime (I have it installed). And if you've got
an iPod you need iTunes because Apple have locked them together.

Otherwise Windows Media Player does basically the same thing, which is what
I use for media and for syncing music and video with my Smartphone and my
Creative MP3 player.
'It's generally a good idea to download the latest version of any software
from the net if you've got access, versions on CDs can be very old in some
cases'
It never occurred to me (again) that it would be a good idea to do that, I
will from now on,

The same with a lot of things, even more especially things like graphics
cards, where not having the latest drivers can cause lots of issues with
newer games. There's usually a minimum of about a month between a product
being manufactured and being in the shop, I work in retail and know of cases
where things like graphics and sound cards have sat on shelves for years
before being sold.

--
Paul Smith,
Yeovil, UK.
Microsoft MVP Windows Shell/User
http://www.windowsresource.net/

*Remove 'nospam.' to reply by e-mail*
 
M

Malke

RJK said:
With HUGE help from David H Lipman, I've just cleared a friends PC of
"NewsDotNet adware that was, I think carried by the Trojan.Zlob.D
variant virus that was mangled up with SpyAxe - that ended up in the
thing (PC),
after the PC owners children downloaded and installed iTunes !!!
...phew

This really has nothing to do with iTunes or the OP's question. Your
friend's computer did not become infected with SpyAxe because of
iTunes.

Malke
 
L

Lem

Alan said:
Thanks for that. If this is the same with all Apple programs, should they be
avoided?

'It's generally a good idea to download the latest version of any software
from the net if you've got access, versions on CDs can be very old in some
cases'

It never occurred to me (again) that it would be a good idea to do that, I
will from now on,
Regards,
Alan.

IMO, especially with iTunes software, before downloading and installing the
"latest version" it's best to check the user forums/discussion groups. Let
someone else do the beta testing for you -- and you might not need or want the
features in the latest version anyway..
 
R

RJK

....but there's so much talk on the web about malwar associated with iTunes ?

regards, Richard
 
A

Alan

Thanks again,
Very good advice that's obvious when someone points it out to you, you just
wonder why you didn't think of it yourself!
At the rate that things computer change now, something twelve months old
probably belongs in a museum,
Happy New Year from Potters Bar,
Regards,
Alan.
 
A

Alan

There is I know, but Spy Axe is a very nasty PITA kind of malicious
infection that gets itself installed on your system without your consent
and deliberately keeps popping up balloons with a bleep from the internal
speaker (so you cant easily turn it off) in order to drive you mad.
The purpose of this is to convince you that you need their 'AntiSpyware'
program to clean your system, and of course pay them for the privilege, its
crap, its not an AntiSpyware program, its a SpyWare infection.
The 'Malware' it says that you have on your system is also crap. Just the
same file names to everyone, there are no such files on your system.
Apple would never have anything to do with such a product for obvious
reasons, this is just a rip off from an unscrupulous low life organisation,
Regards,
Alan.
 

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