A
Alan
Hi,
My friends machine took a turn for the worse after loading the program on CD
that comes with an Apple iPod. It became extremely slow and kept shutting
down, when restarted a Windows message appeared saying it had recovered from
a fatal error.
Both of us thought it was malware of some kind, but by chance when speaking
to PC World Helpline in the UK he mentioned that he had recently loaded the
iPod discs and was told that there was a known problem with this software,
apparently especially with Packard Bell machines (I fail to see why that
should be, but that's what he was told).
They gave him a fix over the phone which he followed and the problem seems
to have gone. What the fix was I don't know as he did it on instruction and
cant remember for sure what it was. He was advised not to use the discs but
to download the necessary from Apples web site.
Anyone know anything about this?
I know a bit, but not much more than my friend about this stuff, that's why
I got involved. He told me that he'd used the iPod discs, but from a company
like Apple it never occurred to me to question their software.
Regards,
Alan.
My friends machine took a turn for the worse after loading the program on CD
that comes with an Apple iPod. It became extremely slow and kept shutting
down, when restarted a Windows message appeared saying it had recovered from
a fatal error.
Both of us thought it was malware of some kind, but by chance when speaking
to PC World Helpline in the UK he mentioned that he had recently loaded the
iPod discs and was told that there was a known problem with this software,
apparently especially with Packard Bell machines (I fail to see why that
should be, but that's what he was told).
They gave him a fix over the phone which he followed and the problem seems
to have gone. What the fix was I don't know as he did it on instruction and
cant remember for sure what it was. He was advised not to use the discs but
to download the necessary from Apples web site.
Anyone know anything about this?
I know a bit, but not much more than my friend about this stuff, that's why
I got involved. He told me that he'd used the iPod discs, but from a company
like Apple it never occurred to me to question their software.
Regards,
Alan.