Stuart C. Forth II said:
when i try to tun the 'netsh int ip reset (log_file)
command i get an error message stating that ipmontr.dll
cannot do something or other...i am really getting upset
because the computer will dial out to the ISP, but then
will not get web pages or connect to any messengers. any
help would be GREAT!!
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I think you have corrupted winsock keys in the Registry and that
they were probably damaged by spware and or viruses.
I suggest you do this:
Control Panel | Internet Options | General tab
Delete all cookies
Delete all temporary internet files
(include all offline content)
Remove all Downloaded Program Files
To do that, you click on that "settings"
button and then click on the "View Objects"
button and then right click and choose remove
for all of them, if any, one at a time.
Some of them may not remove. Don't worry about that.
Close the Downloaded Program Files window,
Click OK to the Settings window.
Now clear History
Now click on the "Advanced" tab at the top
of Internet Options.
In the Browsing section, uncheck the box for
"Enable third-party browser extensions (requires restart)"
Click "Apply" and then "OK" at the bottom
of Internet Options
Close out of Control Panel
Rename C:\Windows\System32\Drivers\etc\hosts file to oldhosts
Restart the computer
Then do this:
A)Open Regedit from the Run line (Start > Run - regedit)
B)Go to both of the following keys, EXPORT each of them, and then delete them:
(To export a key, you right click on it and choose "export" - you can choose where to export them to -
DESKTOP is handy -
and you need to type in a file name such as "exported Winsock key" / "exported WinSock2 key"
and then click on SAVE)
HKLM\SYSTEM\CurrentControlSet\Services\Winsock
HKLM\SYSTEM\CurrentControlSet\Services\WinSock2
C)Restart the computer
NOTE: It is important to restart the computer after deleting the Winsock keys.
Doing so causes the XP operating system to recreate shell entries for those two
keys. If this is not done, the next step does not work correctly.
Step 2: Install TCP/IP on top of itself
Go to Control Panel | Network Connections
A)Open the properties window of the network connection (Local Area Connection)
B)Click Install
C)Click Protocol, then Add
D)Click Have Disk
E)Type the path to the \%systemroot%\inf folder (usually C:\Windows\inf) and click OK
(if you try to click Browse, then browse to the \inf folder,
it may not show up in the list)
F)You should now see "Internet Protocol (TCP/IP)" in the list of available
protocols. Select it and click OK.
G)Restart the computer
When the computer reboots you will have functional Winsock keys.
If so, then be sure to delete the exported winsock and winsock2 reg files.
(You don't want to accidentally put them back in the registry)
Side effects and possible problems:
This method will restore basic functionality to the Winsock keys, but is not a
complete rebuild. On a default install of Windows XP the registry key:
HKLM\SYSTEM\CurrentControlSet\Services\Winsock2\
Parameters\Protocol_Catalog9\Catalog_Entries will have 11 sub-keys.
When applying this method, the Catalog_Entries will only have 3 sub-keys.
However, it works and there does not appear to be any side effects.
The missing entries relate back to the:
HKLM\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces key.
Also, third-party proxy software or firewalls may need to be reinstalled.
If you can now get on the Internet, go to
http://www.pcworld.com/downloads/file_description/0,fid,7423,00.asp
Download, upadate and then scan with Ad-Aware 6.0 Build 181 to remove
spywares from your system.
Restart
Update your own Anti Virus program and scan for viruses or scan
for viruses on line at
http://housecall.trendmicro.com/
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