H
Harlan.Koehn
Toshiba Satellite 1135-S1553 with Windows XP
The user says that installing SP2 makes the computer unbootable. I
don't have the computer myself but I understand that the computer can't
even boot into safe mode. So where ever the problem is, it seems to
pretty low-level, maybe shortly after the BIOS is done. I don't believe
the user gets any blue screens.
Toshiba's website doesn't list any information regarding this model and
SP2, no prerequisites, etc.
What's the recommended procedure to successfully install SP2? This
notebook isn't connected to a broadband connection so it complicates
large driver downloads, using the XP Update website, etc.
Should we install the latest BIOS update?
It's impossible to tell which pieces of hardware might have had newer
drivers released since this machine was purchased, unless we try to
research the dates on each driver from the Device Manager. Will that
help us?
Which drivers are most likely to cause the problem?
LAN/Ethernet
Graphics
Wireless Card
Internal Modem
Or does someone have a different suggestion?
The user says that installing SP2 makes the computer unbootable. I
don't have the computer myself but I understand that the computer can't
even boot into safe mode. So where ever the problem is, it seems to
pretty low-level, maybe shortly after the BIOS is done. I don't believe
the user gets any blue screens.
Toshiba's website doesn't list any information regarding this model and
SP2, no prerequisites, etc.
What's the recommended procedure to successfully install SP2? This
notebook isn't connected to a broadband connection so it complicates
large driver downloads, using the XP Update website, etc.
Should we install the latest BIOS update?
It's impossible to tell which pieces of hardware might have had newer
drivers released since this machine was purchased, unless we try to
research the dates on each driver from the Device Manager. Will that
help us?
Which drivers are most likely to cause the problem?
LAN/Ethernet
Graphics
Wireless Card
Internal Modem
Or does someone have a different suggestion?