Installing driver for HP Laserjet 4200 failed.

[Thomas F]

When I add printer, click "Windows update" and then
select and installs the driver "HP Laserjet 4200 PCL 6"
the shell restarts and I get a "The shell stopped
unexpectedly and Explorer.exe was restarted." entry in
the application log.
I have tried this on several different 2000-installations
(server and professional) with latest servicepacks with
the same result.

Does anyone know how to succeed with the installation?
(I don't want to use any other drivers then the one
supplied by MS in my server-environment, so drivers from
HP are not a solution.)

Thanks.

 

[Bill Peele [MS]]

--------------------
From: "Thomas F" <[email protected]>
Subject: Installing driver for HP Laserjet 4200 failed.
Date: Fri, 19 Mar 2004 04:50:04 -0800
Newsgroups: microsoft.public.win2000.printing

When I add printer, click "Windows update" and then
select and installs the driver "HP Laserjet 4200 PCL 6"
the shell restarts and I get a "The shell stopped
unexpectedly and Explorer.exe was restarted." entry in
the application log.
I have tried this on several different 2000-installations
(server and professional) with latest servicepacks with
the same result.

Does anyone know how to succeed with the installation?
(I don't want to use any other drivers then the one
supplied by MS in my server-environment, so drivers from
HP are not a solution.)

Thanks.
---

Thomas,

There were some issues with the Windows Update site today. Try it again tomorrow and see if you have the same results.

Bill Peele
Microsoft Enterprise Support

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[Thomas F]

When I add printer, click "Windows update" and then

select and installs the driver "HP Laserjet 4200 PCL 6"
the shell restarts and I get a "The shell stopped
unexpectedly and Explorer.exe was restarted." entry in
the application log.
I have tried this on several different 2000- installations
(server and professional) with latest servicepacks with
the same result.

Does anyone know how to succeed with the installation?
(I don't want to use any other drivers then the one
supplied by MS in my server-environment, so drivers from
HP are not a solution.)

Thanks.
----------------

Thomas,

There were some issues with the Windows Update site

today. Try it again tomorrow and see if you have the
same results.

Bill Peele
Microsoft Enterprise Support

Bill,

I have tried this for some time now (for over a week)
with the same result (tried again today).
The "issues with the Windows Update site" doesn't seem to
be the source of the problem.

/Thomas F.

 

[Max Rodkin]

"Thomas F" <[email protected]> ::
hi.
i did setup hp4200 in our local as net printer on w2000 server with no
problem. I did not use 'win update' but simply 'add printer'
Maxim Rodkin

 

[Thomas F]

Thanks for the help, but I can't find this printer in the list in "add
printer" on a standard W2000-installation. I have to click "Win update"
first.

Any idea where you got the driver from?





/Thomas F.

 

[Max Rodkin]

Thanks for the help, but I can't find this printer in the list in "add
printer" on a standard W2000-installation. I have to click "Win update"
first.

of course no. because its not MS driver, its not in Win driver repository.
You must press button "setup from disk" when you select printer model and
point to printer driver inf file