INSTALL

[greg]

when i try to software iget the following
message..1607:unable to install installshield scripting
runtime. HELP

 

[Malke]

when i try to software iget the following
message..1607:unable to install installshield scripting
runtime. HELP

What is the name of the software you are trying to install?

Malke

 

[Trev]

-----Original Message-----


What is the name of the software you are trying to install?

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
.

I have the same problem. For me, and I'm guessing Greg as
well, the name of the software doesn't matter. EVERYTHING
that attemps to install through InstallShield gives that
message.

I have noticed that I can also NOT run .msi files, which
require Windows Installer. And on InstallShield, the part
where it is messing up is when it's saying "Configuring
Windows Installer".

However, I have yet to find out how to fix this, because
Microsoft doesn't have a downloadable veresion of Windows
Installer for XP, saying "It comes with XP".

If ANYONE knows what Greg and I can do, help us, please.

Thanks

 

[Malke]

I have the same problem. For me, and I'm guessing Greg as
well, the name of the software doesn't matter. EVERYTHING
that attemps to install through InstallShield gives that
message.

I have noticed that I can also NOT run .msi files, which
require Windows Installer. And on InstallShield, the part
where it is messing up is when it's saying "Configuring
Windows Installer".

However, I have yet to find out how to fix this, because
Microsoft doesn't have a downloadable veresion of Windows
Installer for XP, saying "It comes with XP".

If ANYONE knows what Greg and I can do, help us, please.

Thanks

Have you seen this Knowledge Base article?

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301 - to
clean up MSI (Windows installer)

Malke