install printer spooler sevice

[Guest]

I am running widows XP with SP2 installed and have never had problems with
the 2 printers I have installed. A Lexmark X2250 & HP photosmart 7760 untill
we had to take the computer in to have Norton antivirus 2005 update
installed. When we got it back I found that both my printers did not work &
neather of them showed up in the control panal. When I tried to print I got a
message reading "Windows can not connect printer. The printer spooler is not
running". I contacted the company that put Norton in & they said they touch
the printers. Can anyone help me on how to correct this problem or direct me
to where I can get info. on the printer spooler so I can reinstall my
printers? I am very new at working on the computer be would like to learn.
Thanks for any help.

 

[Guest]

I am running widows XP with SP2 installed and have never had problems with
the 2 printers I have installed. A Lexmark X2250 & HP photosmart 7760 untill
we had to take the computer in to have Norton antivirus 2005 update
installed. When we got it back I found that both my printers did not work &
neather of them showed up in the control panal. When I tried to print I got a
message reading "Windows can not connect printer. The printer spooler is not
running". I contacted the company that put Norton in & they said they touch
the printers. Can anyone help me on how to correct this problem or direct me
to where I can get info. on the printer spooler so I can reinstall my
printers? I am very new at working on the computer be would like to learn.
Thanks for any help.

 

[Cari \(MS-MVP\)]

Start the Printer Spooler Service. From the command prompt, type

net start spooler

and hit the enter key.

 

[Guest]

I Have already done it, but it keeps turning off by itself

 

[Cari \(MS-MVP\)]

Do you get an error message when it disables itself?

 

[Guest]

No error message except when windows loads, that tells me that the
spoolsrv.exemdm cannot initiate