Incorrect Display

D

Dlsqueak

I am working as an IT guy at my workplace, and I have just encountered
a problem with Internet Explorer 6. My boss, while browsing the
internet, is unable to see a good portion of menus and other background
images. Some come up, but the general majority of them are just blank
spaces. All picture files load just fine, and Java seems to be working
correctly. I got on my laptop, and compared the settings, both are
running XP PRO SP2, all settings matched to the letter, still didn't
work. So I updated to IE 7.0, still didn't work, it displayed the exact
same thing. I uninstalled Internet Explorer, then reinstalled, still
didn't work. I installed Firefox just to see if it was an IE thing,
Firefox is doing the same thing (I did not import anything from IE at
the Firefox install.) So now I am left with the option that it has to
be a Windows setting. I would really hate to have to backup all of his
files to reload the OS for this, please help.
 
U

User66

Replace the monitor

:I am working as an IT guy at my workplace, and I have just encountered
: a problem with Internet Explorer 6. My boss, while browsing the
: internet, is unable to see a good portion of menus and other background
: images. Some come up, but the general majority of them are just blank
: spaces. All picture files load just fine, and Java seems to be working
: correctly. I got on my laptop, and compared the settings, both are
: running XP PRO SP2, all settings matched to the letter, still didn't
: work. So I updated to IE 7.0, still didn't work, it displayed the exact
: same thing. I uninstalled Internet Explorer, then reinstalled, still
: didn't work. I installed Firefox just to see if it was an IE thing,
: Firefox is doing the same thing (I did not import anything from IE at
: the Firefox install.) So now I am left with the option that it has to
: be a Windows setting. I would really hate to have to backup all of his
: files to reload the OS for this, please help.
:
 
D

Dlsqueak

The monitor is not the problem. It works just fine with the KVM switch
I have for his PC and the server we run. Like I said, it must be a
Windows setting.
 
F

Frank Saunders, MS-MVP OE/WM

Dlsqueak said:
I am working as an IT guy at my workplace, and I have just encountered
a problem with Internet Explorer 6. My boss, while browsing the
internet, is unable to see a good portion of menus and other background
images. Some come up, but the general majority of them are just blank
spaces. All picture files load just fine, and Java seems to be working
correctly. I got on my laptop, and compared the settings, both are
running XP PRO SP2, all settings matched to the letter, still didn't
work. So I updated to IE 7.0, still didn't work, it displayed the exact
same thing. I uninstalled Internet Explorer, then reinstalled, still
didn't work. I installed Firefox just to see if it was an IE thing,
Firefox is doing the same thing (I did not import anything from IE at
the Firefox install.) So now I am left with the option that it has to
be a Windows setting. I would really hate to have to backup all of his
files to reload the OS for this, please help.

Control Panel | Add or Remove Programs
Uninstall ALL Java versions and then remove all Java folders from C:\Program
Files.
Install the latest Java version from www.java.com

Also,
1. You might want to refresh your scripting engine:
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
Windows Script 5.6 for Windows 2000 and XP
http://www.microsoft.com/downloads/...43-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

2. Sometimes there's a corrupt file in the cache and one must go to Tools |
Internet Options and click Delete Files.

2a. Start | Run | Regsvr32 vbscript.dll

2b. Start | Run | Regsvr32 jscript.dll

3. Re-register all DLLs listed in http://support.microsoft.com/?kbid=281679

4. See also
Error Message When You Browse the Web: An Error Has Occurred in the Script
on This Page
http://support.microsoft.com/?kbid=306831
Scripting Errors When You View Web Pages in Internet Explorer after
Installing Office 2003
http://support.microsoft.com/?kbid=822521

5a. IE Tools>Internet Options>Advanced>Browsing>Enable third-party browser
extensions (uncheck & reboot).

5b. Find the hijacker that caused 5a to be checked (or if none were checked,
check for hijackware anyway):

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://aumha.org/a/parasite.htm
http://www.mvps.org/inetexplorer/Darnit.htm

How to Troubleshoot Script Errors in Internet Explorer
http://support.microsoft.com/kb/308260
 
D

Dlsqueak

I appreciate the help on this, however, none of these options worked. I
did get it fixed, but I had to make a new user, then transfer all of
the documents and such over. It seemed to work just fine, so I leave
the other user account on his computer for a backup, thanks though!
 

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