Inability to archive Outlook 2003 data

[Frustrated Dave]

My archive data has been set to archive on an external drive. I have had no
problems until recently when archiving begins and is almost 80% complete. It
stops tells me that I have an "I/O" error. I thought that I would clean up
the external drive by re-formatting that drive to solve the problem. Prior
to re-formatting I was going to copy the data including archive.pst on
another drive. I found that when I was copying archive.pst the same problem
as the above occurred. I don't want to lose my already "archived" data.
Question how do I save my archived data and continue to be able to archive
it? What is the fix please?

 

[DL]

Its allmost certainly nothing to do with OL, possibly your external drive is
going south.
Have you tried copying any other large files from your external to your PC?
What size is the archive & is your external set up as fat or ntfs?
And if you run the disk checking utility available from your external hd
manufacturers site what does that report?

 

[Frustrated Dave]

Its allmost certainly nothing to do with OL, possibly your external drive is
going south.
Have you tried copying any other large files from your external to your PC?
What size is the archive & is your external set up as fat or ntfs?
And if you run the disk checking utility available from your external hd
manufacturers site what does that report?




Two large files on the ext drive: archive.pst = 1,597,137 KB and Outlook Backup.pst = 295.633 KB. No problems in copying the latter.

 

[DL]

Then try the repair tool, scanpst.exe on the problem file

 

[Frustrated Dave]

Thanks fix worked. Searched for SCANPST.EXE on my PC found it as a file
associated with Office. (Incidentally is there a quicker way to launch this
other than searching eg through Outllook?) It told me that this tool was
unable to continue as I first needed to clean the drive with SCANDISK.
Seeing that I do not have SCANDISK installed on my PC, I used Norton Disk
Doctor instead. SANPTS.EXE then cleaned up the file which I was then able
to copy elsewhere and it then allowed me to re-format the disk. I now seem
to be able to copy the archive.pst to and from that Drive.

 

[DL]

You cannot use scanpst.exe on a data file that is open within OL
Once you have located scanpst.exe, if neccessary create a shortcut
chkdsk is the new scandisk