IE6 WinXP HOME EDITION SP2

[Guest]

HI,
Trying to fix parents pc from out of state :/
Dad permanently delete files (trying to "cleanup").

As a result his IE browser will not hit any https \ SSL sites (i.e... yahoo
mail after logon page, www.fidelity.com, bank sites after login page,
etc...), returns DNS failure page. All other browsing is fine.
HOWEVER he is able to get to his yahoo mail via yahoo console, etc... only
the IE browser is messed up.

**I have gone thru ALL of the microsoft troubleshooting steps from MANY
different KB's (via remote assistant access). Have tried different\new user
profile, have reset IE settings, cleared temp. files \ cookies \ SSL state,
have re-registered ALL .dll's, have installed XP SP2 & ALL other updates....
still no luck.

Are there certificates I can re-import from somewhere? or maybe re-install
cert. services, SSL related files, etc...

 

[Jon Kennedy]

HOW TO: Troubleshoot Situations Where You Cannot Complete MSN Sign-up or
Connect to SSL Secured (128-Bit) Web Sites by Using Internet Explorer in
Windows XP
http://support.microsoft.com/?kbid=813444

"The Page Cannot Be Displayed" Error Message on a Secure Web Site
http://support.microsoft.com/?kbid=303807

More help here: http://inetexplorer.mvps.org/answers/17.html

If no joy:

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP (Q318378)
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q318378